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Haven
Skilled NursingCMS verified

The Rehabilitation Center at the Palazzo

6250 North 19TH Avenue, Phoenix, AZ 85015 · Maricopa County

The Care You Need. The Compassion You Deserve. We are professionals committed to serving others and promoting an individual’s ability.

4.0CMS overall rating(602) 433-6300Visit website ↗
79
Strong
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates strong.

A little clarity for your next step

What to know before you visit

Start with the things that matter to your loved one. Use the details below to build your questions, then ask the community what life and care would look like for them.

Reviews reflect individual experiences. Inspection findings describe specific events; missing reports do not mean there were no concerns.

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The Rehabilitation Center at the Palazzo, photo 1 of 31 / 3

A closer look at the community

Photo 1 · facility website. Photos may not reflect current rooms or services.

Picture your loved one here

Ask to see a room like the one available, its bathroom, dining spaces, and outdoor areas. On a visit, notice how easy it feels to move around and how staff interact with residents.

Reported historical occupancy88% reported occupancy

Reported average: 52.9 residents per day across 60 certified beds (88% occupancy).

This does not show current vacancies, waitlists, room types or whether the community can meet your care needs. Contact the community to confirm current openings.

Source: CMS Care Compare, reported average daily residents and certified beds. This is not a live availability feed.

Our evaluation

A summary of reported federal nursing-home measures. Review the dates and original records below.

A highly rated skilled nursing and rehab community in Phoenix

The Rehabilitation Center at the Palazzo is a for-profit skilled nursing facility in Phoenix, AZ, with 60 certified beds and an average of about 53 residents per day. It operates as part of the Aspen Skilled Healthcare network.

Medicare rates it 4 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 3/5 on health inspections, 4/5 on staffing, 5/5 on quality measures.

Staff provide about 4.33 total nurse hours per resident each day (0.58 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 51.6%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 6 health deficiencies at its most recent standard survey.

Strengths

  • ✓Above-average nurse staffing (4.33 hrs/resident/day)
  • ✓No federal fines on record
  • ✓Full sprinkler system
  • ✓Active resident & family council

Questions for your visit

You do not have to know every answer before you visit. Start with these questions and ask for details specific to your loved one.

  • Can we review the inspection findings together, including what changed and how any corrections were checked?

    Review the federal care record →
  • Could we speak with current residents or families about daily life and how concerns are handled?

    Read the review sources →
  • What would the full monthly cost be for my loved one, and which care services or one-time charges are extra?

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  • How would you assess my loved one’s needs, and what happens if those needs change?

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Best for: Families who want a highly rated, well-staffed setting in Phoenix for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds
60
Avg. residents/day
53
Ownership
For profit - Limited Liability company
Part of a chain
Aspen Skilled Healthcare
Continuing care
No
CMS provider #
035116

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

Planning estimates are not a community quote. Ask the community for current rates and an itemized list of required charges.

Level of careMonthly costSource
Skilled Nursing
$7,410–$11,850/mo (modeled range)

2024–2026 published survey medians, state median adjusted to local Phoenix prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms.

Local market estimate

Published starting prices and market estimates may exclude additional fees. Request a current, itemized quote for your care needs. How we estimate costs

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Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
4.33
National avg ≈ 3.9
RN hrs / resident / day
0.58
National avg ≈ 0.75
Nursing staff turnover
51.6%
National avg ≈ 52%

Safety & inspection record

Reported federal nursing-home measures. Missing values are not a clean-record finding; check the original source for current information.

Health deficiencies (last survey)
6
Federal fines
0 reported
Total penalties
0
Last standard survey
2025-06-27
Sprinkler system
Yes
Resident & family council
Resident

Requirements cited by inspectors

The most recent findings from federal health inspections (29 citations on record — showing the latest 8). The count is not a count of unique incidents.

Find a detail in these citations

Search the entries displayed here. The original record may contain additional findings.

Showing 8 of 8 citation entries on this page.

2026-03-25F0628Severity D — potential for harmFrom a complaintCorrection status not retained; check the original reportResident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

2025-06-27F0730Severity E — potential for harmCorrection status not retained; check the original reportNursing and Physician Services Deficiencies

Observe each nurse aide's job performance and give regular training.

2025-06-27F0761Severity E — potential for harmCorrection status not retained; check the original reportPharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compar…

2025-06-27F0658Severity E — potential for harmFrom a complaintCorrection status not retained; check the original reportResident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

2025-06-27F0684Severity E — potential for harmFrom a complaintCorrection status not retained; check the original reportQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2025-06-27F0578Severity D — potential for harmCorrection status not retained; check the original reportResident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

2025-06-27F0645Severity D — potential for harmCorrection status not retained; check the original reportResident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

2025-06-27F0880Severity D — potential for harmCorrection status not retained; check the original reportInfection Control Deficiencies

Provide and implement an infection prevention and control program.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services and details to confirm

These topics come from source records and community websites. They do not confirm that a service is currently offered, available, or included in the price.

  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy
  • Rehabilitation services
  • Memory care
  • Library

Make it specific to your loved one

Ask which services are provided at this location, who provides them, and whether they cost extra. For care or therapy, ask about the assessment required and what happens if needs change.

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Location

6250 North 19TH Avenue, Phoenix, AZ

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Reviews & reputation

Reviews, when available, are shown with their source. Review ratings are separate from licensing and inspection records.

Family reviews

No family reviews are available on Haven for The Rehabilitation Center at the Palazzo.

Ask the community about speaking with current residents or families. Use your tour planner to record what you learn and questions to follow up on.

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Common questions about The Rehabilitation Center at the Palazzo

How much does The Rehabilitation Center at the Palazzo cost?

The Rehabilitation Center at the Palazzo has no current published quote for skilled nursing in Haven records. The local market planning estimate is $7,410–$11,850 per month (modeled range). 2024–2026 published survey medians, state median adjusted to local Phoenix prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. This is not a community quote. Ask for a current, itemized price.

What is The Rehabilitation Center at the Palazzo's Medicare rating?

Medicare (CMS) rates The Rehabilitation Center at the Palazzo 4 out of 5 stars overall, including 3/5 for health inspections, 4/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at The Rehabilitation Center at the Palazzo?

Staff provide about 4.33 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 51.6% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at The Rehabilitation Center at the Palazzo?

The Rehabilitation Center at the Palazzo has 29 health citations on its recent federal inspection record (last standard survey: 2025-06-27). The full citation-by-citation detail, with severity levels, is published on this page.

Does The Rehabilitation Center at the Palazzo have availability?

Reported average: 52.9 residents per day across 60 certified beds (88% occupancy). These historical figures do not establish current availability. Contact the community to confirm openings, room types and admission requirements.

What types of care does The Rehabilitation Center at the Palazzo offer?

The Rehabilitation Center at the Palazzo in Phoenix, AZ offers skilled nursing and is licensed for 60 beds.

Prepare a care shortlist in Phoenix

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Your next steps

  1. 1
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  2. 2
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  3. 3
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  4. 4
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Data sources:CMS verifiedGoogleOfficial website

Haven record updated 2026-08-24. We show imported source information. This date does not establish when a license was last checked.

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