Skilled NursingCMS verified

Haven of Phoenix

4202 North 20TH Avenue, Phoenix, AZ 85015 · Maricopa County

Our nursing and rehabilitation center in Phoenix, AZ, provides exceptional post-acute care and rehabilitation services.

4.0CMS overall rating(602) 264-3824 Visit website ↗

Strong

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates strong.

Photos via google places, facility website.

Availability outlook● Fills quickly

Typically 94% full (108 of 114 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A highly rated skilled nursing and rehab community in Phoenix

Haven of Phoenix is a for-profit skilled nursing facility in Phoenix, AZ, with 114 certified beds and an average of about 108 residents per day. It operates as part of the Haven Health network.

Medicare rates it 4 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 3/5 on health inspections, 3/5 on staffing, 5/5 on quality measures.

Staff provide about 3.28 total nurse hours per resident each day (0.51 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 35.2%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 5 health deficiencies at its most recent standard survey, and 1 federal fine totaling $12,735 in the recent record.

Strengths

✓Low staff turnover (continuity of care)
✓Full sprinkler system

Things to ask about

•Below-average nurse staffing (3.28 hrs/resident/day)

Best for: Families who want a highly rated, well-staffed setting in Phoenix for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds: 114
Avg. residents/day: 108
Ownership: For profit - Limited Liability company
Part of a chain: Haven Health
Continuing care: No
CMS provider #: 035107

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$7,410–$11,850/mo (median $9,290)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Phoenix prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Haven of Phoenix →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.28; National avg ≈ 3.9
RN hrs / resident / day: 0.51; National avg ≈ 0.75
Nursing staff turnover: 35.2%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 5
Federal fines: 1 ($12,735)
Total penalties: 1
Last standard survey: 2025-01-24
Sprinkler system: Yes
Resident & family council: None

What inspectors found

The most recent findings from federal health inspections (19 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-12-16Severity G — actual harmFrom a complaintQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2025-01-24Severity E — potential for harmQuality of Life and Care Deficiencies

Ensure the activities program is directed by a qualified professional.

2025-01-24Severity D — potential for harmResident Assessment and Care Planning Deficiencies

PASARR screening for Mental disorders or Intellectual Disabilities

2025-01-24Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2025-01-24Severity D — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

2024-09-13Severity D — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

2024-08-20Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

2024-08-20Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2025-12-16	Fine	$12,735

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Physical therapy
✓ Occupational therapy
✓ Rehabilitation services
✓ Memory care
✓ Scheduled transportation
✓ Restaurant-style dining
✓ Library
✓ 24-hour staff

Location

4202 North 20TH Avenue, Phoenix, AZ

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

4.2

281 reviews →

Verified family reviews

No verified family reviews yet for Haven of Phoenix.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Haven of Phoenix

How much does Haven of Phoenix cost?

Haven of Phoenix does not publish exact rates. Comparable skilled nursing in the Phoenix, AZ area typically runs $7,410–$11,850 per month (median $9,290, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Haven of Phoenix's Medicare rating?

Medicare (CMS) rates Haven of Phoenix 4 out of 5 stars overall, including 3/5 for health inspections, 3/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at Haven of Phoenix?

Staff provide about 3.28 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 35.2% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Haven of Phoenix?

Haven of Phoenix has 19 health citations on its recent federal inspection record (last standard survey: 2025-01-24). The full citation-by-citation detail, with severity levels, is published on this page.

Does Haven of Phoenix have availability?

Typically 94% full (108 of 114 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Haven of Phoenix offer?

Haven of Phoenix in Phoenix, AZ offers skilled nursing and is licensed for 114 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Phoenix.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Start with a free shortlist →Take the 2-minute assessment

Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for Haven of Phoenix — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
Hold a spot
Most communities hold a residence with a small refundable deposit while you decide.