Skilled NursingContinuing Care (CCRC / Life Plan)CMS verified

The Terraces of Phoenix

7550 North 16TH Street, Phoenix, AZ 85020 · Maricopa County

The Terraces of Phoenix is a senior living Life Plan Community in Phoenix, AZ.

5.0CMS overall rating(602) 944-4455 Visit website ↗

Exceptional

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates exceptional.

Photos via google places, facility website.

Availability outlookModerate availability

Typically 82% full — openings are usually available.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

One of Phoenix's top-rated skilled nursing communities

The Terraces of Phoenix is a non-profit skilled nursing facility in Phoenix, AZ, with 64 certified beds and an average of about 53 residents per day. It operates as part of the Humangood network. It is part of a continuing care retirement community, so residents can often move between levels of care on one campus.

Medicare rates it 5 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 4/5 on health inspections, 5/5 on staffing, 5/5 on quality measures.

Staff provide about 4.66 total nurse hours per resident each day (1.19 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 17.5%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 3 health deficiencies at its most recent standard survey.

Strengths

✓5-star overall CMS rating
✓Strong health-inspection rating
✓Above-average nurse staffing (4.66 hrs/resident/day)
✓Low staff turnover (continuity of care)
✓No federal fines on record
✓Full sprinkler system

Things to ask about

None noted in the public data.

Best for: Families who want a highly rated, well-staffed setting in Phoenix for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds: 64
Avg. residents/day: 53
Ownership: Non profit - Corporation
Part of a chain: Humangood
Continuing care: Yes — multiple care levels
CMS provider #: 035003

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$7,410–$11,850/mo (median $9,290)	Local market estimate
Continuing Care (CCRC / Life Plan)	$2,400–$6,590/mo (median $6,540)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Phoenix prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for The Terraces of Phoenix →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 4.66; National avg ≈ 3.9
RN hrs / resident / day: 1.19; National avg ≈ 0.75
Nursing staff turnover: 17.5%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 3
Federal fines: None on record
Total penalties: 0
Last standard survey: 2025-06-13
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (15 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-06-13Severity D — potential for harmResident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

2025-06-13Severity D — potential for harmNutrition and Dietary Deficiencies

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

2025-06-13Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

2024-08-10Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2024-08-10Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2024-05-31Severity E — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2024-05-31Severity E — potential for harmInfection Control Deficiencies

Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.

2024-05-31Severity E — potential for harmNursing and Physician Services Deficiencies

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

✓ Continuing care community (multiple care levels on one campus)
✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Physical therapy
✓ Rehabilitation services
✓ Scheduled transportation
✓ Restaurant-style dining
✓ Fitness center
✓ Wellness programs
✓ Gardens / walking paths

Location

7550 North 16TH Street, Phoenix, AZ

Monday: 9:00 AM – 5:00 PM
Tuesday: 9:00 AM – 5:00 PM
Wednesday: 9:00 AM – 5:00 PM
Thursday: 9:00 AM – 5:00 PM
Friday: 9:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for The Terraces of Phoenix.

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Common questions about The Terraces of Phoenix

How much does The Terraces of Phoenix cost?

The Terraces of Phoenix does not publish exact rates. Comparable skilled nursing in the Phoenix, AZ area typically runs $7,410–$11,850 per month (median $9,290, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is The Terraces of Phoenix's Medicare rating?

Medicare (CMS) rates The Terraces of Phoenix 5 out of 5 stars overall, including 4/5 for health inspections, 5/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at The Terraces of Phoenix?

Staff provide about 4.66 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 17.5% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at The Terraces of Phoenix?

The Terraces of Phoenix has 15 health citations on its recent federal inspection record (last standard survey: 2025-06-13). The full citation-by-citation detail, with severity levels, is published on this page.

Does The Terraces of Phoenix have availability?

Typically 82% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does The Terraces of Phoenix offer?

The Terraces of Phoenix in Phoenix, AZ offers skilled nursing, continuing care (ccrc / life plan) and is licensed for 64 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Phoenix.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

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Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for The Terraces of Phoenix — takes one minute, answered same day.
3
Tour 2–3 communities
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4
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