Skilled NursingCMS verified

The Laurels of Willow Creek

11611 Robious Road, Midlothian, VA 23113 · Chesterfield County

Just outside Richmond in Chesterfield County, find skilled nursing care in Midlothian, VA — near Johnston-Willis Hospital and Pocahontas State Park.

3.0CMS overall rating(804) 379-4771 Visit website ↗

Good

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates good.

Photos via google places, facility website.

Availability outlook● Fills quickly

Typically 91% full (109 of 120 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A solid, federally rated skilled nursing option in Midlothian

The Laurels of Willow Creek is a for-profit skilled nursing facility in Midlothian, VA, with 120 certified beds and an average of about 109 residents per day. It operates as part of the Ciena Healthcare/Laurel Health Care network.

Medicare rates it 3 out of 5 stars overall — right around the national average. Component ratings: 2/5 on health inspections, 3/5 on staffing, 5/5 on quality measures.

Staff provide about 3.34 total nurse hours per resident each day (0.44 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 45.4%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 18 health deficiencies at its most recent standard survey.

Strengths

✓No federal fines on record
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average health-inspection rating
•Below-average nurse staffing (3.34 hrs/resident/day)
•18 deficiencies at last survey

Best for: Families weighing a dependable, mid-rated skilled nursing option in Midlothian, especially when location or Medicaid acceptance matters.

At a glance

Certified beds: 120
Avg. residents/day: 109
Ownership: For profit - Corporation
Part of a chain: Ciena Healthcare/Laurel Health Care
Continuing care: No
CMS provider #: 495257

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$7,970–$10,460/mo (median $8,950)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Richmond prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for The Laurels of Willow Creek →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.34; National avg ≈ 3.9
RN hrs / resident / day: 0.44; National avg ≈ 0.75
Nursing staff turnover: 45.4%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 18
Federal fines: None on record
Total penalties: 0
Last standard survey: 2023-09-13
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (54 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2023-09-13Severity E — potential for harmResident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2023-09-13Severity E — potential for harmQuality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

2023-09-13Severity E — potential for harmFrom a complaintPharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

2023-09-13Severity E — potential for harmFrom a complaintPharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

2023-09-13Severity D — potential for harmResident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2023-09-13Severity D — potential for harmResident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

2023-09-13Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

2023-09-13Severity D — potential for harmQuality of Life and Care Deficiencies

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Physical therapy
✓ Occupational therapy
✓ Rehabilitation services
✓ Memory care
✓ Respite / short-term stays
✓ Library
✓ 24-hour staff

Location

11611 Robious Road, Midlothian, VA

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

4.3

445 reviews →

Verified family reviews

No verified family reviews yet for The Laurels of Willow Creek.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about The Laurels of Willow Creek

How much does The Laurels of Willow Creek cost?

The Laurels of Willow Creek does not publish exact rates. Comparable skilled nursing in the Midlothian, VA area typically runs $7,970–$10,460 per month (median $8,950, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is The Laurels of Willow Creek's Medicare rating?

Medicare (CMS) rates The Laurels of Willow Creek 3 out of 5 stars overall, including 2/5 for health inspections, 3/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at The Laurels of Willow Creek?

Staff provide about 3.34 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 45.4% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at The Laurels of Willow Creek?

The Laurels of Willow Creek has 54 health citations on its recent federal inspection record (last standard survey: 2023-09-13). The full citation-by-citation detail, with severity levels, is published on this page.

Does The Laurels of Willow Creek have availability?

Typically 91% full (109 of 120 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does The Laurels of Willow Creek offer?

The Laurels of Willow Creek in Midlothian, VA offers skilled nursing and is licensed for 120 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Richmond.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

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Your next steps — this week

1
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2
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3
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4
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