F0585
Sometimes seriousHonor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.
F0585 is usually cited at the "potential for harm" level, but not always — 0.2% of these citations involved actual harm or immediate jeopardy. Read the specific finding rather than the tag alone.
How severe are F0585 citations?
CMS grades every citation on a scope-and-severity grid from A to L. The letter matters far more than the tag number.
Serious injury, harm, or death has occurred or is likely to occur imminently.
A resident was actually harmed, though not in immediate danger.
No harm occurred, but the problem could cause more than minimal harm.
A deficiency with minimal potential for harm — often a paperwork or process issue.
98.1% of F0585citations reached an accepted correction date in the federal file — so a citation on a facility's record is almost always a problem that was closed out, not one still running. That is exactly why the letter matters more than the count. The number worth noticing is the other end: 0.6% of F0585 citations show no plan of correction at all.
Where F0585 is cited most
Raw counts follow state size and how aggressively each state's survey agency inspects — they are not a ranking of care quality.
What to ask if a facility has this citation
- What specifically happened, and when? Ask for the survey date and the finding itself, not a summary.
- What severity letter was it? A D is a different conversation than a G or a J.
- What changed afterward? Ask for the plan of correction and who is accountable for it.
- Has this tag come up in more than one survey year? A repeat is the real signal.
- Can I speak to the administrator or director of nursing about it? Reluctance is itself an answer.
Common questions
What does F0585 mean in a nursing home inspection?
F0585 is the federal deficiency tag for: Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances. It falls under the Resident Rights Deficiencies and is cited when an inspector finds a facility out of compliance with that requirement.
How serious is an F0585 citation?
Of 2,480 F0585 citations nationally, 2 were immediate jeopardy (the most serious band), 3 involved actual harm, 2,409 were potential-for-harm, and 66 were no-harm findings. 0.2% involved actual harm or worse.
How common is F0585?
F0585 has been cited 2,480 times across 2,096 nursing homes, which is 0.6% of all health-inspection citations in the current federal file. 41.7% of these citations came from a complaint investigation rather than a routine annual survey.
Should I rule out a facility with an F0585 citation?
Not on the tag alone. Read the actual finding, the severity letter, whether it was corrected, and whether the same problem repeats across survey years. A single corrected citation at a facility that otherwise rates well is very different from a pattern. Ask the administrator directly — they are required to discuss their inspection record with you.
Trying to judge a specific facility?
Compare up to four side by side — citations, staffing, abuse flags, and cost — then use the results to prepare written questions for each community. Confirm current price, availability, and care acceptance directly with the community.