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Haven
Skilled NursingCMS verified

Plaza Healthcare Center

1209 Hemlock Way, Santa Ana, CA 92707 · Orange County

Plaza Healthcare Center, located in beautiful Santa Ana, California, is a skilled nursing home and rehabilitation facility dedicated to a team-based approach to comprehensive treatment. Our professional staff provides high-quality, 24-hour nursing care in a positive and uplifting environment. We are committed to deliv…

1.0CMS overall rating(714) 546-1966Visit website ↗
16
Use Caution
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates use caution.

A little clarity for your next step

What to know before you visit

Start with the things that matter to your loved one. Use the details below to build your questions, then ask the community what life and care would look like for them.

Reviews reflect individual experiences. Inspection findings describe specific events; missing reports do not mean there were no concerns.

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Plaza Healthcare Center, photo 1 of 11 / 1

A closer look at the community

Photo 1 · facility website. Photos may not reflect current rooms or services.

Picture your loved one here

Ask to see a room like the one available, its bathroom, dining spaces, and outdoor areas. On a visit, notice how easy it feels to move around and how staff interact with residents.

Reported historical occupancy93% reported occupancy

Reported average: 134.2 residents per day across 145 certified beds (93% occupancy).

This does not show current vacancies, waitlists, room types or whether the community can meet your care needs. Contact the community to confirm current openings.

Source: CMS Care Compare, reported average daily residents and certified beds. This is not a live availability feed.

Our evaluation

A summary of reported federal nursing-home measures. Review the dates and original records below.

A low federal rating — review the details closely

Plaza Healthcare Center is a for-profit skilled nursing facility in Santa Ana, CA, with 145 certified beds and an average of about 134 residents per day. It operates as part of the Corporate Interface Services network.

Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 1/5 on health inspections, 2/5 on staffing, 2/5 on quality measures.

Staff provide about 4.14 total nurse hours per resident each day (0.33 of them from registered nurses), above the national benchmark of roughly 3.9 hours. On the safety record, CMS notes 31 health deficiencies at its most recent standard survey, and 1 federal fine totaling $2,470 in the recent record. Note: CMS has flagged this facility with an abuse icon. We strongly recommend reviewing the full inspection report and discussing it on any tour.

Strengths

  • ✓Above-average nurse staffing (4.14 hrs/resident/day)
  • ✓Full sprinkler system
  • ✓Active resident & family council

Questions for your visit

You do not have to know every answer before you visit. Start with these questions and ask for details specific to your loved one.

Topics noted in the summary

  • Below-average 1-star overall CMS rating
  • Below-average health-inspection rating
  • 31 deficiencies at last survey
  • CMS abuse-citation flag — review carefully
  • Can we review the inspection findings together, including what changed and how any corrections were checked?

    Review the federal care record →
  • Could we speak with current residents or families about daily life and how concerns are handled?

    Read the review sources →
  • What would the full monthly cost be for my loved one, and which care services or one-time charges are extra?

    Review pricing details →
  • How would you assess my loved one’s needs, and what happens if those needs change?

Keep your answers in the tour planner →
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Santa Ana options — our advisors can help you compare.

At a glance

Certified beds
145
Avg. residents/day
134
Ownership
For profit - Limited Liability company
Part of a chain
Corporate Interface Services
Continuing care
No
CMS provider #
055206

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

Planning estimates are not a community quote. Ask the community for current rates and an itemized list of required charges.

Level of careMonthly costSource
Skilled Nursing
$11,400–$17,130/mo (modeled range)

2024–2026 published survey medians, state median adjusted to local Anaheim prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms.

Local market estimate

Published starting prices and market estimates may exclude additional fees. Request a current, itemized quote for your care needs. How we estimate costs

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Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
4.14
National avg ≈ 3.9
RN hrs / resident / day
0.33
National avg ≈ 0.75

Safety & inspection record

Reported federal nursing-home measures. Missing values are not a clean-record finding; check the original source for current information.

⚠️ This community carries a serious CMS flag (abuse citation). We recommend reviewing the full inspection report and raising it directly on any tour.
Health deficiencies (last survey)
31
Federal fines
1 ($2,470)
Total penalties
1
Last standard survey
2025-06-16
Sprinkler system
Yes
Resident & family council
Both

Requirements cited by inspectors

The most recent findings from federal health inspections (160 citations on record — showing the latest 8). The count is not a count of unique incidents.

Find a detail in these citations

Search the entries displayed here. The original record may contain additional findings.

Showing 8 of 8 citation entries on this page.

2026-06-26F0600Severity D — potential for harmFrom a complaintCorrection status not retained; check the original reportFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2026-06-25F0600Severity G — actual harmFrom a complaintCorrection status not retained; check the original reportFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2026-05-29F0552Severity D — potential for harmFrom a complaintCorrection status not retained; check the original reportResident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

2026-04-24F0600Severity D — potential for harmFrom a complaintCorrection status not retained; check the original reportFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2026-04-24F0609Severity D — potential for harmFrom a complaintCorrection status not retained; check the original reportFreedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2026-02-26F0657Severity B — minimalFrom a complaintCorrection status not retained; check the original reportResident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2025-12-23F0842Severity B — minimalFrom a complaintCorrection status not retained; check the original reportResident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2025-08-07F0558Severity D — potential for harmFrom a complaintCorrection status not retained; check the original reportResident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

DateTypeAmount
2023-08-21Fine$2,470

Services and details to confirm

These topics come from source records and community websites. They do not confirm that a service is currently offered, available, or included in the price.

  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy
  • Rehabilitation services
  • 24-hour staff

Make it specific to your loved one

Ask which services are provided at this location, who provides them, and whether they cost extra. For care or therapy, ask about the assessment required and what happens if needs change.

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Location

1209 Hemlock Way, Santa Ana, CA

  • Monday: 7:00 AM – 8:00 PM
  • Tuesday: 7:00 AM – 8:00 PM
  • Wednesday: 7:00 AM – 8:00 PM
  • Thursday: 7:00 AM – 8:00 PM
  • Friday: 7:00 AM – 8:00 PM
  • Saturday: 7:00 AM – 8:00 PM
  • Sunday: 7:00 AM – 8:00 PM

Reviews & reputation

Reviews, when available, are shown with their source. Review ratings are separate from licensing and inspection records.

Family reviews

No family reviews are available on Haven for Plaza Healthcare Center.

Ask the community about speaking with current residents or families. Use your tour planner to record what you learn and questions to follow up on.

Prepare questions for your tour

Common questions about Plaza Healthcare Center

How much does Plaza Healthcare Center cost?

Plaza Healthcare Center has no current published quote for skilled nursing in Haven records. The local market planning estimate is $11,400–$17,130 per month (modeled range). 2024–2026 published survey medians, state median adjusted to local Anaheim prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. This is not a community quote. Ask for a current, itemized price.

What is Plaza Healthcare Center's Medicare rating?

Medicare (CMS) rates Plaza Healthcare Center 1 out of 5 stars overall, including 1/5 for health inspections, 2/5 for staffing, 2/5 for quality measures. The national average is about 3 stars.

How is the staffing at Plaza Healthcare Center?

Staff provide about 4.14 total nurse hours per resident per day (national benchmark ≈ 3.9). These figures are reported to the federal government and updated regularly.

What did inspectors find at Plaza Healthcare Center?

Plaza Healthcare Center has 160 health citations on its recent federal inspection record (last standard survey: 2025-06-16). The full citation-by-citation detail, with severity levels, is published on this page.

Does Plaza Healthcare Center have availability?

Reported average: 134.2 residents per day across 145 certified beds (93% occupancy). These historical figures do not establish current availability. Contact the community to confirm openings, room types and admission requirements.

What types of care does Plaza Healthcare Center offer?

Plaza Healthcare Center in Santa Ana, CA offers skilled nursing and is licensed for 145 beds.

Prepare a care shortlist in Anaheim

Compare care fit, costs and admission requirements before a move. Timelines and openings vary by community.

  • Ask which assessments and documents are required before admission.
  • Confirm current openings, waitlist procedures and whether touring reserves anything.
  • Request an itemized written quote and review deposit and cancellation terms.

Your next steps

  1. 1
    Confirm the fit
    Review licensing records, reported services and available inspection information against the person's care needs.
  2. 2
    Get a written quote
    Contact Plaza Healthcare Center directly for current rates, care charges, openings and admission requirements.
  3. 3
    Tour and compare
    Use the same questions at each community. Ask about staffing, daily routines, total costs and changes in care needs.
  4. 4
    Review terms before paying
    Ask for written deposit, refund, cancellation and move-in terms. Confirm what any payment reserves.
Data sources:CMS verifiedGoogleOfficial website

Haven record updated 2026-08-24. We show imported source information. This date does not establish when a license was last checked.

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