Skilled NursingContinuing Care (CCRC / Life Plan)CMS verified

Town & Country

555 East Memory Lane, Santa Ana, CA 92706 · Orange County

Town & Country is a Life Plan Community for people 62+ offering independent and assisted living, skilled nursing and short-term rehabilitation. In 2021, we’ll unveil the brand-new Grace Gardens Memory Care.

5.0CMS overall rating(714) 547-7157 Visit website ↗

Exceptional

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates exceptional.

Photos via google places, facility website.

Availability outlookModerate availability

Typically 81% full — openings are usually available.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

One of Santa Ana's top-rated skilled nursing communities

Town & Country is a non-profit skilled nursing facility in Santa Ana, CA, with 96 certified beds and an average of about 78 residents per day. It operates as part of the The Christian and Missionary Alliance network. It is part of a continuing care retirement community, so residents can often move between levels of care on one campus.

Medicare rates it 5 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 3/5 on health inspections, 5/5 on staffing, 5/5 on quality measures.

Staff provide about 5.66 total nurse hours per resident each day (0.79 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 34.1%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 26 health deficiencies at its most recent standard survey.

Strengths

✓5-star overall CMS rating
✓Above-average nurse staffing (5.66 hrs/resident/day)
✓Low staff turnover (continuity of care)
✓No federal fines on record
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•26 deficiencies at last survey

Best for: Families who want a highly rated, well-staffed setting in Santa Ana for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds: 96
Avg. residents/day: 78
Ownership: Non profit - Corporation
Part of a chain: The Christian and Missionary Alliance
Continuing care: Yes — multiple care levels
CMS provider #: 555141

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$11,400–$17,130/mo (median $13,790)	Local market estimate
Continuing Care (CCRC / Life Plan)	$3,230–$7,730/mo (median $7,540)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Anaheim prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Town & Country →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 5.66; National avg ≈ 3.9
RN hrs / resident / day: 0.79; National avg ≈ 0.75
Nursing staff turnover: 34.1%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 26
Federal fines: None on record
Total penalties: 0
Last standard survey: 2025-11-20
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (53 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-03-10Severity B — minimalFrom a complaintResident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2025-11-20Severity E — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2025-11-20Severity E — potential for harmEnvironmental Deficiencies

Regularly inspect all bed frames, mattresses, and bed rails (if any) for safety; and all bed rails and mattresses must attach safely to the bed frame.

2025-11-20Severity D — potential for harmFreedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

2025-11-20Severity D — potential for harmFreedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2025-11-20Severity D — potential for harmFreedom from Abuse, Neglect, and Exploitation Deficiencies

Respond appropriately to all alleged violations.

2025-11-20Severity D — potential for harmQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2025-11-20Severity D — potential for harmQuality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

✓ Continuing care community (multiple care levels on one campus)
✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Rehabilitation services
✓ Memory care
✓ Restaurant-style dining
✓ Daily activities & events
✓ Gardens / walking paths
✓ Library
✓ Studio apartments

Location

555 East Memory Lane, Santa Ana, CA

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: Closed

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

3.8

40 reviews →

Verified family reviews

No verified family reviews yet for Town & Country.

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Common questions about Town & Country

How much does Town & Country cost?

Town & Country does not publish exact rates. Comparable skilled nursing in the Santa Ana, CA area typically runs $11,400–$17,130 per month (median $13,790, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Town & Country's Medicare rating?

Medicare (CMS) rates Town & Country 5 out of 5 stars overall, including 3/5 for health inspections, 5/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at Town & Country?

Staff provide about 5.66 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 34.1% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Town & Country?

Town & Country has 53 health citations on its recent federal inspection record (last standard survey: 2025-11-20). The full citation-by-citation detail, with severity levels, is published on this page.

Does Town & Country have availability?

Typically 81% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Town & Country offer?

Town & Country in Santa Ana, CA offers skilled nursing, continuing care (ccrc / life plan) and is licensed for 96 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Anaheim.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Start with a free shortlist →Take the 2-minute assessment

Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for Town & Country — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
Hold a spot
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