Charlotte, NC · 12 beds
5.0CMS rating
Skilled NursingModerate availability
One of Charlotte's top-rated skilled nursing communities.
Est. $8,650–$11,220/mo
View full evaluation →Skilled NursingCMS verified
Pelican Health Randolph LLC
4801 Randolph Road, Charlotte, NC 28211 · Mecklenburg County
Sherwood Health & Rehabilitation An advanced approach to short-term rehab and long-term care. Let us help you reach your full recovery potential. Schedule A Tour Your Journey, Our Priority At Sherwood, your journey to recovery is our top priority. Our dedicated team offers personalized care plans, state-of-the-art tre…
46
FairHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates fair.
Photos via google places, facility website.
Availability outlookModerate availability
Typically 77% full — openings are usually available.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A below-average federal rating — worth a careful look in Charlotte
Pelican Health Randolph LLC is a for-profit skilled nursing facility in Charlotte, NC, with 100 certified beds and an average of about 77 residents per day.
Medicare rates it 2 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 2/5 on health inspections, 2/5 on staffing, 4/5 on quality measures.
Staff provide about 3.21 total nurse hours per resident each day (0.73 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 80%, higher than the ~52% national average. On the safety record, CMS notes 15 health deficiencies at its most recent standard survey, and 3 federal fines totaling $19,663 in the recent record.
Strengths
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •Below-average 2-star overall CMS rating
- •Below-average health-inspection rating
- •Below-average nurse staffing (3.21 hrs/resident/day)
- •High staff turnover (80%)
- •15 deficiencies at last survey
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Charlotte options — our advisors can help you compare.
At a glance
- Certified beds
- 100
- Avg. residents/day
- 77
- Ownership
- For profit - Corporation
- Part of a chain
- Independent
- Continuing care
- No
- CMS provider #
- 345134
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $8,650–$11,220/mo (median $9,650) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Charlotte prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 3.21
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.73
- National avg ≈ 0.75
- Nursing staff turnover
- 80%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 15
- Federal fines
- 3 ($19,663)
- Total penalties
- 3
- Last standard survey
- 2025-09-17
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (47 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2025-09-17Severity E — potential for harmFrom a complaintResident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
2025-09-17Severity E — potential for harmFrom a complaintEnvironmental Deficiencies
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
2025-09-17Severity D — potential for harmQuality of Life and Care Deficiencies
Provide appropriate foot care.
2025-09-17Severity D — potential for harmQuality of Life and Care Deficiencies
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
2025-09-17Severity D — potential for harmQuality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
2025-09-17Severity D — potential for harmEnvironmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
2025-09-17Severity D — potential for harmFrom a complaintResident Rights Deficiencies
Reasonably accommodate the needs and preferences of each resident.
2025-09-17Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Penalty history
Federal fines and Medicare/Medicaid payment denials on record.
| Date | Type | Amount |
|---|---|---|
| 2024-04-24 | Fine | $4,017 |
| 2024-04-24 | Fine | $7,823 |
| 2024-04-24 | Fine | $7,823 |
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Physical therapy
- ✓ Occupational therapy
- ✓ Rehabilitation services
- ✓ Respite / short-term stays
- ✓ 24/7 staff
Location
4801 Randolph Road, Charlotte, NC
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Pelican Health Randolph LLC.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Pelican Health Randolph LLC
How much does Pelican Health Randolph LLC cost?
Pelican Health Randolph LLC does not publish exact rates. Comparable skilled nursing in the Charlotte, NC area typically runs $8,650–$11,220 per month (median $9,650, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Pelican Health Randolph LLC's Medicare rating?
Medicare (CMS) rates Pelican Health Randolph LLC 2 out of 5 stars overall, including 2/5 for health inspections, 2/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.
How is the staffing at Pelican Health Randolph LLC?
Staff provide about 3.21 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 80% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Pelican Health Randolph LLC?
Pelican Health Randolph LLC has 47 health citations on its recent federal inspection record (last standard survey: 2025-09-17). The full citation-by-citation detail, with severity levels, is published on this page.
Does Pelican Health Randolph LLC have availability?
Typically 77% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Pelican Health Randolph LLC offer?
Pelican Health Randolph LLC in Charlotte, NC offers skilled nursing and is licensed for 100 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Charlotte.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Pelican Health Randolph LLC — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
Other top communities in Charlotte, NC
Rock Hill, SC · 20 beds
5.0CMS rating
Skilled NursingModerate availability
One of Rock Hill's top-rated skilled nursing communities.
Est. $8,650–$11,220/mo
View full evaluation →Iredell Memorial Hospital INC
Scout 94Statesville, NC · 48 beds
5.0CMS rating
Skilled NursingUsually has openings
One of Statesville's top-rated skilled nursing communities.
Est. $8,650–$11,220/mo
View full evaluation →