Skilled NursingCMS verified

Monroe Rehabilitation Center

1212 Sunset Drive East, Monroe, NC 28112 · Union County

Monroe Rehabilitation Center - Monroe

2.0CMS overall rating(704) 283-8548 Visit website ↗

Use Caution

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates use caution.

Photos via google places, facility website.

Availability outlookModerate availability

Typically 77% full — openings are usually available.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A below-average federal rating — worth a careful look in Monroe

Monroe Rehabilitation Center is a for-profit skilled nursing facility in Monroe, NC, with 147 certified beds and an average of about 113 residents per day. It operates as part of the Sovereign Healthcare Holdings network.

Medicare rates it 2 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 2/5 on health inspections, 2/5 on staffing, 3/5 on quality measures.

Staff provide about 3.44 total nurse hours per resident each day (0.42 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 53.4%, higher than the ~52% national average. On the safety record, CMS notes 4 health deficiencies at its most recent standard survey, and 4 federal fines totaling $61,174 in the recent record. Note: CMS has flagged this facility with an abuse icon. We strongly recommend reviewing the full inspection report and discussing it on any tour.

Strengths

✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average 2-star overall CMS rating
•Below-average health-inspection rating
•Below-average nurse staffing (3.44 hrs/resident/day)
•$61,174 in federal fines
•CMS abuse-citation flag — review carefully

Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Monroe options — our advisors can help you compare.

At a glance

Certified beds: 147
Avg. residents/day: 113
Ownership: For profit - Limited Liability company
Part of a chain: Sovereign Healthcare Holdings
Continuing care: No
CMS provider #: 345254

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$8,650–$11,220/mo (median $9,650)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Charlotte prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Monroe Rehabilitation Center →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.44; National avg ≈ 3.9
RN hrs / resident / day: 0.42; National avg ≈ 0.75
Nursing staff turnover: 53.4%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

⚠️ This community carries a serious CMS flag (abuse citation). We recommend reviewing the full inspection report and raising it directly on any tour.

Health deficiencies (last survey): 4
Federal fines: 4 ($61,174)
Total penalties: 5
Last standard survey: 2026-03-19
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (21 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-03-19Severity D — potential for harmResident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

2025-09-30Severity G — actual harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2025-09-30Severity E — potential for harmFrom a complaintEnvironmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

2025-09-30Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2025-04-17Severity J — immediate jeopardyFrom a complaintQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2025-01-08Severity G — actual harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2025-01-08Severity E — potential for harmPharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compar…

2025-01-08Severity E — potential for harmFrom a complaintResident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2025-09-30	Fine	$28,243
2025-04-17	Fine	$16,985
2025-01-22	Fine	$4,246
2025-01-22	Payment denial	—
2025-01-08	Fine	$11,700

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Rehabilitation services
✓ Respite / short-term stays
✓ Scheduled transportation
✓ Restaurant-style dining
✓ Daily activities & events
✓ Courtyard / outdoor space
✓ Private rooms available
✓ 24-hour staff
✓ 24/7 staff

Location

1212 Sunset Drive East, Monroe, NC

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

3.9

87 reviews →

Verified family reviews

No verified family reviews yet for Monroe Rehabilitation Center.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Monroe Rehabilitation Center

How much does Monroe Rehabilitation Center cost?

Monroe Rehabilitation Center does not publish exact rates. Comparable skilled nursing in the Monroe, NC area typically runs $8,650–$11,220 per month (median $9,650, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Monroe Rehabilitation Center's Medicare rating?

Medicare (CMS) rates Monroe Rehabilitation Center 2 out of 5 stars overall, including 2/5 for health inspections, 2/5 for staffing, 3/5 for quality measures. The national average is about 3 stars.

How is the staffing at Monroe Rehabilitation Center?

Staff provide about 3.44 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 53.4% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Monroe Rehabilitation Center?

Monroe Rehabilitation Center has 21 health citations on its recent federal inspection record (last standard survey: 2026-03-19). The full citation-by-citation detail, with severity levels, is published on this page.

Does Monroe Rehabilitation Center have availability?

Typically 77% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Monroe Rehabilitation Center offer?

Monroe Rehabilitation Center in Monroe, NC offers skilled nursing and is licensed for 147 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Charlotte.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

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Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for Monroe Rehabilitation Center — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
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