Skilled NursingCMS verified

Hackett Hill Healthcare Center

191 Hackett Hill Road, Manchester, NH 03102 · Hillsborough County

Hackett Hill Center, a Genesis HealthCare facility located at 191 Hackett Hill Rd, Manchester, NH 03102, specializing in ACCELerate Rehabilitation, Powerback Rehabilitation to You, Transitional Care Unit, Cardiac Management Program, and .

3.0CMS overall rating(603) 668-8161 Visit website ↗

Good

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates good.

Photos via google places, facility website.

Availability outlook● Fills quickly

Typically 85% full (59 of 70 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A solid, federally rated skilled nursing option in Manchester

Hackett Hill Healthcare Center is a for-profit skilled nursing facility in Manchester, NH, with 70 certified beds and an average of about 59 residents per day. It operates as part of the Genesis Healthcare network.

Medicare rates it 3 out of 5 stars overall — right around the national average. Component ratings: 2/5 on health inspections, 4/5 on staffing, 5/5 on quality measures.

Staff provide about 3.67 total nurse hours per resident each day (1.25 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 33.9%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 7 health deficiencies at its most recent standard survey, and 1 federal fine totaling $8,278 in the recent record.

Strengths

✓Low staff turnover (continuity of care)
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average health-inspection rating
•Below-average nurse staffing (3.67 hrs/resident/day)

Best for: Families weighing a dependable, mid-rated skilled nursing option in Manchester, especially when location or Medicaid acceptance matters.

At a glance

Certified beds: 70
Avg. residents/day: 59
Ownership: For profit - Corporation
Part of a chain: Genesis Healthcare
Continuing care: No
CMS provider #: 305038

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$12,020–$14,660/mo (median $12,990)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Manchester prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Hackett Hill Healthcare Center →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.67; National avg ≈ 3.9
RN hrs / resident / day: 1.25; National avg ≈ 0.75
Nursing staff turnover: 33.9%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 7
Federal fines: 1 ($8,278)
Total penalties: 1
Last standard survey: 2025-03-13
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (13 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-12-17Severity G — actual harmFrom a complaintResident Assessment and Care Planning Deficiencies

Provide doctor's orders for the resident's immediate care at the time the resident was admitted.

2025-12-17Severity D — potential for harmFrom a complaintInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2025-03-13Severity D — potential for harmResident Rights Deficiencies

Ensure that residents are fully informed and understand their health status, care and treatments.

2025-03-13Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

2025-03-13Severity D — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2025-03-13Severity D — potential for harmEnvironmental Deficiencies

Keep all essential equipment working safely.

2025-03-13Severity B — minimalResident Rights Deficiencies

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

2024-04-02Severity D — potential for harmQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2025-12-17	Fine	$8,278

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Physical therapy
✓ Occupational therapy
✓ Rehabilitation services
✓ Respite / short-term stays
✓ Scheduled transportation
✓ Restaurant-style dining
✓ On-site salon / barber
✓ Wellness programs
✓ Housekeeping & laundry
✓ Daily activities & events
✓ Private rooms available
✓ 24-hour staff

Location

191 Hackett Hill Road, Manchester, NH

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for Hackett Hill Healthcare Center.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Hackett Hill Healthcare Center

How much does Hackett Hill Healthcare Center cost?

Hackett Hill Healthcare Center does not publish exact rates. Comparable skilled nursing in the Manchester, NH area typically runs $12,020–$14,660 per month (median $12,990, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Hackett Hill Healthcare Center's Medicare rating?

Medicare (CMS) rates Hackett Hill Healthcare Center 3 out of 5 stars overall, including 2/5 for health inspections, 4/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at Hackett Hill Healthcare Center?

Staff provide about 3.67 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 33.9% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Hackett Hill Healthcare Center?

Hackett Hill Healthcare Center has 13 health citations on its recent federal inspection record (last standard survey: 2025-03-13). The full citation-by-citation detail, with severity levels, is published on this page.

Does Hackett Hill Healthcare Center have availability?

Typically 85% full (59 of 70 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Hackett Hill Healthcare Center offer?

Hackett Hill Healthcare Center in Manchester, NH offers skilled nursing and is licensed for 70 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Manchester.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Start with a free shortlist →Take the 2-minute assessment

Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for Hackett Hill Healthcare Center — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
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