Skilled NursingCMS verified

Holy Cross Health Center

357 Island Pond Road, Manchester, NH 03109 · Hillsborough County

PROVIDING MISSION-BASED CARE FOR THE SISTERS OF HOLY CROSS AND THEIR AFFILIATES.

5.0CMS overall rating(603) 628-3550 Visit website ↗

Exceptional

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates exceptional.

Photos via facility website.

Availability outlookUsually has openings

Typically 58% full — availability is generally good.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

One of Manchester's top-rated skilled nursing communities

Holy Cross Health Center is a non-profit skilled nursing facility in Manchester, NH, with 40 certified beds and an average of about 23 residents per day.

Medicare rates it 5 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 4/5 on health inspections, 5/5 on staffing, 4/5 on quality measures.

Staff provide about 4.78 total nurse hours per resident each day (0.75 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 42.9%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 1 health deficiency at its most recent standard survey.

Strengths

✓5-star overall CMS rating
✓Strong health-inspection rating
✓Above-average nurse staffing (4.78 hrs/resident/day)
✓No federal fines on record
✓Full sprinkler system
✓Active resident & family council

Things to ask about

None noted in the public data.

Best for: Families who want a highly rated, well-staffed setting in Manchester for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds: 40
Avg. residents/day: 23
Ownership: Non profit - Church related
Part of a chain: Independent
Continuing care: No
CMS provider #: 305074

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$12,020–$14,660/mo (median $12,990)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Manchester prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Holy Cross Health Center →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 4.78; National avg ≈ 3.9
RN hrs / resident / day: 0.75; National avg ≈ 0.75
Nursing staff turnover: 42.9%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 1
Federal fines: None on record
Total penalties: 0
Last standard survey: 2026-02-25
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (2 citations on record — showing the latest 2). Every nursing home is inspected roughly once a year; most receive some citations.

2026-02-25Severity F — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2025-01-03Severity D — potential for harmAdministration Deficiencies

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy

Location

357 Island Pond Road, Manchester, NH

Monday: 8:00 AM – 4:00 PM
Tuesday: 8:00 AM – 4:00 PM
Wednesday: 8:00 AM – 4:00 PM
Thursday: 8:00 AM – 4:00 PM
Friday: 8:00 AM – 4:00 PM
Saturday: Closed
Sunday: Closed

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

5.0

1 reviews →

Verified family reviews

No verified family reviews yet for Holy Cross Health Center.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

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Common questions about Holy Cross Health Center

How much does Holy Cross Health Center cost?

Holy Cross Health Center does not publish exact rates. Comparable skilled nursing in the Manchester, NH area typically runs $12,020–$14,660 per month (median $12,990, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Holy Cross Health Center's Medicare rating?

Medicare (CMS) rates Holy Cross Health Center 5 out of 5 stars overall, including 4/5 for health inspections, 5/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.

How is the staffing at Holy Cross Health Center?

Staff provide about 4.78 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 42.9% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Holy Cross Health Center?

Holy Cross Health Center has 2 health citations on its recent federal inspection record (last standard survey: 2026-02-25). The full citation-by-citation detail, with severity levels, is published on this page.

Does Holy Cross Health Center have availability?

Typically 58% full — availability is generally good. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Holy Cross Health Center offer?

Holy Cross Health Center in Manchester, NH offers skilled nursing and is licensed for 40 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Manchester.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Start with a free shortlist →Take the 2-minute assessment

Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for Holy Cross Health Center — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
Hold a spot
Most communities hold a residence with a small refundable deposit while you decide.