Hillsborough County Nursing Home
Scout 96Goffstown, NH · 300 beds
5.0CMS rating
Skilled NursingModerate availability
One of Goffstown's top-rated skilled nursing communities.
Est. $12,020–$14,660/mo
View full evaluation →Skilled NursingCMS verified
Villa Crest Nursing and Retirement Center
1276 Hanover Street, Manchester, NH 03104 · Hillsborough County
Nursing and Retirement Center
91
ExceptionalHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates exceptional.
Photos via google places, facility website.
Availability outlook● Very limited availability
Typically 95% full (119 of 126 beds occupied on an average day). Openings here tend to go fast.
If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
One of Manchester's top-rated skilled nursing communities
Villa Crest Nursing and Retirement Center is a for-profit skilled nursing facility in Manchester, NH, with 126 certified beds and an average of about 119 residents per day.
Medicare rates it 5 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 4/5 on health inspections, 4/5 on staffing, 5/5 on quality measures.
Staff provide about 3.96 total nurse hours per resident each day (0.46 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 37.2%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 2 health deficiencies at its most recent standard survey.
Strengths
- ✓5-star overall CMS rating
- ✓Strong health-inspection rating
- ✓Above-average nurse staffing (3.96 hrs/resident/day)
- ✓Low staff turnover (continuity of care)
- ✓No federal fines on record
- ✓Full sprinkler system
Things to ask about
None noted in the public data.
Best for: Families who want a highly rated, well-staffed setting in Manchester for 24/7 skilled nursing or post-hospital rehabilitation.
At a glance
- Certified beds
- 126
- Avg. residents/day
- 119
- Ownership
- For profit - Limited Liability company
- Part of a chain
- Independent
- Continuing care
- No
- CMS provider #
- 305079
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $12,020–$14,660/mo (median $12,990) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Manchester prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 3.96
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.46
- National avg ≈ 0.75
- Nursing staff turnover
- 37.2%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 2
- Federal fines
- None on record
- Total penalties
- 0
- Last standard survey
- 2025-07-31
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (9 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2025-07-31Severity E — potential for harmNutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
2025-07-31Severity D — potential for harmFreedom from Abuse, Neglect, and Exploitation Deficiencies
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
2024-06-20Severity E — potential for harmInfection Control Deficiencies
Provide and implement an infection prevention and control program.
2024-06-20Severity D — potential for harmResident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
2024-06-20Severity D — potential for harmPharmacy Service Deficiencies
Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are…
2023-06-02Severity D — potential for harmResident Assessment and Care Planning Deficiencies
Provide doctor's orders for the resident's immediate care at the time the resident was admitted.
2023-06-02Severity D — potential for harmPharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
2023-06-02Severity D — potential for harmNutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Rehabilitation services
- ✓ Restaurant-style dining
- ✓ Daily activities & events
- ✓ Courtyard / outdoor space
- ✓ Library
- ✓ Private rooms available
- ✓ 24-hour staff
Location
1276 Hanover Street, Manchester, NH
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Villa Crest Nursing and Retirement Center.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Villa Crest Nursing and Retirement Center
How much does Villa Crest Nursing and Retirement Center cost?
Villa Crest Nursing and Retirement Center does not publish exact rates. Comparable skilled nursing in the Manchester, NH area typically runs $12,020–$14,660 per month (median $12,990, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Villa Crest Nursing and Retirement Center's Medicare rating?
Medicare (CMS) rates Villa Crest Nursing and Retirement Center 5 out of 5 stars overall, including 4/5 for health inspections, 4/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.
How is the staffing at Villa Crest Nursing and Retirement Center?
Staff provide about 3.96 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 37.2% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Villa Crest Nursing and Retirement Center?
Villa Crest Nursing and Retirement Center has 9 health citations on its recent federal inspection record (last standard survey: 2025-07-31). The full citation-by-citation detail, with severity levels, is published on this page.
Does Villa Crest Nursing and Retirement Center have availability?
Typically 95% full (119 of 126 beds occupied on an average day). Openings here tend to go fast. Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Villa Crest Nursing and Retirement Center offer?
Villa Crest Nursing and Retirement Center in Manchester, NH offers skilled nursing and is licensed for 126 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Manchester.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Villa Crest Nursing and Retirement Center — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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