Skilled NursingCMS verified

Wilora Lake Healthcare

6001 Wilora Lake Road, Charlotte, NC 28212 · Mecklenburg County

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1.0CMS overall rating(704) 563-2922 Visit website ↗

Use Caution

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates use caution.

Photos via google places, facility website.

Availability outlook● Fills quickly

Typically 85% full (60 of 70 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A low federal rating — review the details closely

Wilora Lake Healthcare is a for-profit skilled nursing facility in Charlotte, NC, with 70 certified beds and an average of about 60 residents per day. It operates as part of the Avardis Health network.

Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 2/5 on health inspections, 1/5 on staffing, 4/5 on quality measures.

Staff provide about 3.24 total nurse hours per resident each day (0.50 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 68.1%, higher than the ~52% national average. On the safety record, CMS notes 4 health deficiencies at its most recent standard survey. Note: CMS has flagged this facility with an abuse icon. We strongly recommend reviewing the full inspection report and discussing it on any tour.

Strengths

✓No federal fines on record
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average 1-star overall CMS rating
•Below-average health-inspection rating
•Below-average nurse staffing (3.24 hrs/resident/day)
•High staff turnover (68.1%)
•CMS abuse-citation flag — review carefully

Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Charlotte options — our advisors can help you compare.

At a glance

Certified beds: 70
Avg. residents/day: 60
Ownership: For profit - Corporation
Part of a chain: Avardis Health
Continuing care: No
CMS provider #: 345473

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$8,650–$11,220/mo (median $9,650)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Charlotte prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Wilora Lake Healthcare →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.24; National avg ≈ 3.9
RN hrs / resident / day: 0.50; National avg ≈ 0.75
Nursing staff turnover: 68.1%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

⚠️ This community carries a serious CMS flag (abuse citation). We recommend reviewing the full inspection report and raising it directly on any tour.

Health deficiencies (last survey): 4
Federal fines: None on record
Total penalties: 0
Last standard survey: 2026-04-24
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (14 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-04-24Severity E — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

2026-04-24Severity D — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2026-04-24Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

2026-04-24Severity B — minimalResident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

2025-02-20Severity D — potential for harmResident Rights Deficiencies

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

2025-02-20Severity D — potential for harmQuality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

2025-02-20Severity D — potential for harmFrom a complaintResident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

2025-02-20Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Physical therapy
✓ Occupational therapy
✓ Rehabilitation services
✓ Daily activities & events

Location

6001 Wilora Lake Road, Charlotte, NC

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

3.5

86 reviews →

Verified family reviews

No verified family reviews yet for Wilora Lake Healthcare.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

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Common questions about Wilora Lake Healthcare

How much does Wilora Lake Healthcare cost?

Wilora Lake Healthcare does not publish exact rates. Comparable skilled nursing in the Charlotte, NC area typically runs $8,650–$11,220 per month (median $9,650, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Wilora Lake Healthcare's Medicare rating?

Medicare (CMS) rates Wilora Lake Healthcare 1 out of 5 stars overall, including 2/5 for health inspections, 1/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.

How is the staffing at Wilora Lake Healthcare?

Staff provide about 3.24 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 68.1% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Wilora Lake Healthcare?

Wilora Lake Healthcare has 14 health citations on its recent federal inspection record (last standard survey: 2026-04-24). The full citation-by-citation detail, with severity levels, is published on this page.

Does Wilora Lake Healthcare have availability?

Typically 85% full (60 of 70 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Wilora Lake Healthcare offer?

Wilora Lake Healthcare in Charlotte, NC offers skilled nursing and is licensed for 70 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Charlotte.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

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Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for Wilora Lake Healthcare — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
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