Skilled NursingCMS verified

Willowbrook Manor

G-4436 Beecher Road, Flint, MI 48532 · Genesee County

Facility overview for Willowbrook Manor.

2.0CMS overall rating(810) 733-0290 Visit website ↗

Fair

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates fair.

Photos via google places, facility website.

Availability outlookModerate availability

Typically 84% full — openings are usually available.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A below-average federal rating — worth a careful look in Flint

Willowbrook Manor is a for-profit skilled nursing facility in Flint, MI, with 130 certified beds and an average of about 110 residents per day. It operates as part of the Ciena Healthcare/Laurel Health Care network.

Medicare rates it 2 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 2/5 on health inspections, 4/5 on staffing, 3/5 on quality measures.

Staff provide about 4.23 total nurse hours per resident each day (0.67 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 40.7%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 12 health deficiencies at its most recent standard survey, and 2 federal fines totaling $89,021 in the recent record.

Strengths

✓Above-average nurse staffing (4.23 hrs/resident/day)
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average 2-star overall CMS rating
•Below-average health-inspection rating
•12 deficiencies at last survey
•$89,021 in federal fines

Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Flint options — our advisors can help you compare.

At a glance

Certified beds: 130
Avg. residents/day: 110
Ownership: For profit - Corporation
Part of a chain: Ciena Healthcare/Laurel Health Care
Continuing care: No
CMS provider #: 235550

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$9,780–$12,310/mo (median $10,740)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Flint prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Willowbrook Manor →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 4.23; National avg ≈ 3.9
RN hrs / resident / day: 0.67; National avg ≈ 0.75
Nursing staff turnover: 40.7%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 12
Federal fines: 2 ($89,021)
Total penalties: 3
Last standard survey: 2025-06-27
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (48 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-03-16Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2026-02-05Severity E — potential for harmFrom a complaintResident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2026-02-05Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

2025-11-13Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2025-06-27Severity E — potential for harmResident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2025-06-27Severity E — potential for harmResident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

2025-06-27Severity E — potential for harmNutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-trad…

2025-06-27Severity E — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2024-05-23	Fine	$58,422
2024-05-23	Payment denial	—
2023-12-20	Fine	$30,599

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Physical therapy
✓ Occupational therapy
✓ Rehabilitation services
✓ Respite / short-term stays
✓ Restaurant-style dining
✓ Wellness programs
✓ Daily activities & events
✓ Courtyard / outdoor space
✓ Library
✓ Private rooms available
✓ 24-hour staff
✓ 24/7 staff

Location

G-4436 Beecher Road, Flint, MI

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

4.5

303 reviews →

Verified family reviews

No verified family reviews yet for Willowbrook Manor.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Willowbrook Manor

How much does Willowbrook Manor cost?

Willowbrook Manor does not publish exact rates. Comparable skilled nursing in the Flint, MI area typically runs $9,780–$12,310 per month (median $10,740, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Willowbrook Manor's Medicare rating?

Medicare (CMS) rates Willowbrook Manor 2 out of 5 stars overall, including 2/5 for health inspections, 4/5 for staffing, 3/5 for quality measures. The national average is about 3 stars.

How is the staffing at Willowbrook Manor?

Staff provide about 4.23 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 40.7% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Willowbrook Manor?

Willowbrook Manor has 48 health citations on its recent federal inspection record (last standard survey: 2025-06-27). The full citation-by-citation detail, with severity levels, is published on this page.

Does Willowbrook Manor have availability?

Typically 84% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Willowbrook Manor offer?

Willowbrook Manor in Flint, MI offers skilled nursing and is licensed for 130 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Flint.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Start with a free shortlist →Take the 2-minute assessment

Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for Willowbrook Manor — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
Hold a spot
Most communities hold a residence with a small refundable deposit while you decide.