Bend Transitional Care
Scout 100Bend, OR · 60 beds
5.0CMS rating
Skilled Nursing● Fills quickly
One of Bend's top-rated skilled nursing communities.
Est. $15,060–$18,840/mo
View full evaluation →Skilled NursingCMS verified
Willow Creek Post Acute
175 Ne 16TH Street, Madras, OR 97741 · Jefferson County
3.0CMS overall rating(541) 475-2273
58
GoodHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates good.Photos via google places.
Availability outlookModerate availability
Typically 83% full — openings are usually available.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A solid, federally rated skilled nursing option in Madras
Willow Creek Post Acute is a for-profit skilled nursing facility in Madras, OR, with 20 certified beds and an average of about 17 residents per day.
Medicare rates it 3 out of 5 stars overall — right around the national average. Component ratings: 4/5 on health inspections, 4/5 on staffing, 1/5 on quality measures.
Staff provide about 6.33 total nurse hours per resident each day (1.31 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 96.8%, higher than the ~52% national average. On the safety record, CMS notes 0 health deficiencies at its most recent standard survey, and 1 federal fine totaling $69,901 in the recent record.
Strengths
- ✓Strong health-inspection rating
- ✓Above-average nurse staffing (6.33 hrs/resident/day)
- ✓No deficiencies at last standard survey
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •High staff turnover (96.8%)
- •$69,901 in federal fines
Best for: Families weighing a dependable, mid-rated skilled nursing option in Madras, especially when location or Medicaid acceptance matters.
At a glance
- Certified beds
- 20
- Avg. residents/day
- 17
- Ownership
- For profit - Limited Liability company
- Part of a chain
- Independent
- Continuing care
- No
- CMS provider #
- 385181
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $15,060–$18,840/mo (median $16,490) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Bend prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 6.33
- National avg ≈ 3.9
- RN hrs / resident / day
- 1.31
- National avg ≈ 0.75
- Nursing staff turnover
- 96.8%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 0
- Federal fines
- 1 ($69,901)
- Total penalties
- 1
- Last standard survey
- 2026-02-12
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (17 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2024-10-09Severity F — potential for harmNutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
2024-10-09Severity E — potential for harmPharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compar…
2024-07-11Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
2023-06-30Severity G — actual harmFrom a complaintQuality of Life and Care Deficiencies
Provide safe, appropriate pain management for a resident who requires such services.
2023-06-30Severity E — potential for harmFrom a complaintNursing and Physician Services Deficiencies
Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.
2023-06-30Severity E — potential for harmFrom a complaintEnvironmental Deficiencies
Make sure that a working call system is available in each resident's bathroom and bathing area.
2023-06-30Severity E — potential for harmFrom a complaintEnvironmental Deficiencies
Put firmly secured handrails on each side of hallways.
2023-06-30Severity D — potential for harmFrom a complaintResident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Penalty history
Federal fines and Medicare/Medicaid payment denials on record.
| Date | Type | Amount |
|---|---|---|
| 2023-06-30 | Fine | $69,901 |
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
Location
175 Ne 16TH Street, Madras, OR
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Willow Creek Post Acute.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Willow Creek Post Acute
How much does Willow Creek Post Acute cost?
Willow Creek Post Acute does not publish exact rates. Comparable skilled nursing in the Madras, OR area typically runs $15,060–$18,840 per month (median $16,490, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Willow Creek Post Acute's Medicare rating?
Medicare (CMS) rates Willow Creek Post Acute 3 out of 5 stars overall, including 4/5 for health inspections, 4/5 for staffing, 1/5 for quality measures. The national average is about 3 stars.
How is the staffing at Willow Creek Post Acute?
Staff provide about 6.33 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 96.8% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Willow Creek Post Acute?
Willow Creek Post Acute has 17 health citations on its recent federal inspection record (last standard survey: 2026-02-12). The full citation-by-citation detail, with severity levels, is published on this page.
Does Willow Creek Post Acute have availability?
Typically 83% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Willow Creek Post Acute offer?
Willow Creek Post Acute in Madras, OR offers skilled nursing and is licensed for 20 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Bend.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Willow Creek Post Acute — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogle
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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