Charlotte, NC · 12 beds
5.0CMS rating
Skilled NursingModerate availability
One of Charlotte's top-rated skilled nursing communities.
Est. $8,650–$11,220/mo
View full evaluation →Skilled NursingCMS verified
Willow Brooke Court at Park Pointe Village
2993 Van Valin Drive, Rock Hill, SC 29732 · York County
At Park Pointe Village, an Acts retirement community in Rock Hill, SC, we combine the most desirable aspects of a South Carolina retirement community.
96
ExceptionalHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates exceptional.
Photos via google places, facility website.
Availability outlookModerate availability
Typically 84% full — openings are usually available.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
One of Rock Hill's top-rated skilled nursing communities
Willow Brooke Court at Park Pointe Village is a non-profit skilled nursing facility in Rock Hill, SC, with 20 certified beds and an average of about 17 residents per day. It operates as part of the Acts Retirement-Life Communities network.
Medicare rates it 5 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 4/5 on health inspections, 5/5 on staffing, 5/5 on quality measures.
Staff provide about 3.93 total nurse hours per resident each day (0.92 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 33.3%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 2 health deficiencies at its most recent standard survey.
Strengths
- ✓5-star overall CMS rating
- ✓Strong health-inspection rating
- ✓Above-average nurse staffing (3.93 hrs/resident/day)
- ✓Low staff turnover (continuity of care)
- ✓No federal fines on record
- ✓Full sprinkler system
Things to ask about
None noted in the public data.
Best for: Families who want a highly rated, well-staffed setting in Rock Hill for 24/7 skilled nursing or post-hospital rehabilitation.
At a glance
- Certified beds
- 20
- Avg. residents/day
- 17
- Ownership
- Non profit - Corporation
- Part of a chain
- Acts Retirement-Life Communities
- Continuing care
- No
- CMS provider #
- 425375
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $8,650–$11,220/mo (median $9,650) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Charlotte prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 3.93
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.92
- National avg ≈ 0.75
- Nursing staff turnover
- 33.3%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 2
- Federal fines
- None on record
- Total penalties
- 0
- Last standard survey
- 2025-03-27
- Sprinkler system
- Yes
- Resident & family council
- Both
What inspectors found
The most recent findings from federal health inspections (4 citations on record — showing the latest 4). Every nursing home is inspected roughly once a year; most receive some citations.
2025-03-27Severity E — potential for harmResident Rights Deficiencies
The resident has the right to receive notices in a format and a language he or she understands.
2025-03-27Severity D — potential for harmResident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
2021-12-31Severity F — potential for harmEnvironmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
2021-12-31Severity D — potential for harmAdministration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Rehabilitation services
- ✓ Daily activities & events
Location
2993 Van Valin Drive, Rock Hill, SC
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Willow Brooke Court at Park Pointe Village.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Willow Brooke Court at Park Pointe Village
How much does Willow Brooke Court at Park Pointe Village cost?
Willow Brooke Court at Park Pointe Village does not publish exact rates. Comparable skilled nursing in the Rock Hill, SC area typically runs $8,650–$11,220 per month (median $9,650, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Willow Brooke Court at Park Pointe Village's Medicare rating?
Medicare (CMS) rates Willow Brooke Court at Park Pointe Village 5 out of 5 stars overall, including 4/5 for health inspections, 5/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.
How is the staffing at Willow Brooke Court at Park Pointe Village?
Staff provide about 3.93 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 33.3% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Willow Brooke Court at Park Pointe Village?
Willow Brooke Court at Park Pointe Village has 4 health citations on its recent federal inspection record (last standard survey: 2025-03-27). The full citation-by-citation detail, with severity levels, is published on this page.
Does Willow Brooke Court at Park Pointe Village have availability?
Typically 84% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Willow Brooke Court at Park Pointe Village offer?
Willow Brooke Court at Park Pointe Village in Rock Hill, SC offers skilled nursing and is licensed for 20 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Charlotte.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Willow Brooke Court at Park Pointe Village — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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