Skilled NursingCMS verified

Whispering Pines Lodge

2131 Alpine Rd, Longview, TX 75601 · Gregg County

1.0CMS overall rating(903) 757-8786 Visit website ↗

Use Caution

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates use caution.

Photos via google places, facility website.

Availability outlookUsually has openings

Typically 54% full — availability is generally good.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A low federal rating — review the details closely

Whispering Pines Lodge is a for-profit skilled nursing facility in Longview, TX, with 116 certified beds and an average of about 63 residents per day. It operates as part of the Creative Solutions in Healthcare network.

Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 1/5 on health inspections, 1/5 on staffing, 2/5 on quality measures.

Staff provide about 3.78 total nurse hours per resident each day (0.30 of them from registered nurses), below the national benchmark of roughly 3.9 hours. On the safety record, CMS notes 26 health deficiencies at its most recent standard survey, and 7 federal fines totaling $625,057 in the recent record. Note: CMS has flagged this facility with an abuse icon. We strongly recommend reviewing the full inspection report and discussing it on any tour. This facility is in the CMS Special Focus Facility program, which targets homes with a history of serious quality problems.

Strengths

✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average 1-star overall CMS rating
•Below-average health-inspection rating
•Below-average nurse staffing (3.78 hrs/resident/day)
•26 deficiencies at last survey
•$625,057 in federal fines
•CMS abuse-citation flag — review carefully

Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Longview options — our advisors can help you compare.

At a glance

Certified beds: 116
Avg. residents/day: 63
Ownership: For profit - Corporation
Part of a chain: Creative Solutions in Healthcare
Continuing care: No
CMS provider #: 675386

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$4,800–$7,180/mo (median $5,790)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Longview prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Whispering Pines Lodge →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.78; National avg ≈ 3.9
RN hrs / resident / day: 0.30; National avg ≈ 0.75

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

⚠️ This community carries a serious CMS flag (abuse citation) (Special Focus Facility). We recommend reviewing the full inspection report and raising it directly on any tour.

Health deficiencies (last survey): 26
Federal fines: 7 ($625,057)
Total penalties: 7
Last standard survey: 2026-01-07
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (60 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-02-20Severity J — immediate jeopardyFrom a complaintQuality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

2026-02-02Severity E — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Honor each resident's preferences, choices, values and beliefs.

2026-02-02Severity D — potential for harmFrom a complaintResident Rights Deficiencies

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

2026-02-02Severity D — potential for harmFrom a complaintPharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compar…

2026-02-02Severity D — potential for harmFrom a complaintInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2026-02-02Severity D — potential for harmFrom a complaintEnvironmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

2026-01-07Severity E — potential for harmResident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

2026-01-07Severity E — potential for harmQuality of Life and Care Deficiencies

Ensure the activities program is directed by a qualified professional.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2026-02-20	Fine	$122,865
2025-09-13	Fine	$258,760
2025-07-16	Fine	$16,432
2025-03-10	Fine	$17,641
2025-03-10	Fine	$17,641
2025-02-27	Fine	$9,479
2024-10-03	Fine	$182,239

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Rehabilitation services
✓ Memory care
✓ 24-hour staff

Location

2131 Alpine Rd, Longview, TX

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

4.1

75 reviews →

Verified family reviews

No verified family reviews yet for Whispering Pines Lodge.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Whispering Pines Lodge

How much does Whispering Pines Lodge cost?

Whispering Pines Lodge does not publish exact rates. Comparable skilled nursing in the Longview, TX area typically runs $4,800–$7,180 per month (median $5,790, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Whispering Pines Lodge's Medicare rating?

Medicare (CMS) rates Whispering Pines Lodge 1 out of 5 stars overall, including 1/5 for health inspections, 1/5 for staffing, 2/5 for quality measures. The national average is about 3 stars.

How is the staffing at Whispering Pines Lodge?

Staff provide about 3.78 total nurse hours per resident per day (national benchmark ≈ 3.9). These figures are reported to the federal government and updated regularly.

What did inspectors find at Whispering Pines Lodge?

Whispering Pines Lodge has 60 health citations on its recent federal inspection record (last standard survey: 2026-01-07). The full citation-by-citation detail, with severity levels, is published on this page.

Does Whispering Pines Lodge have availability?

Typically 54% full — availability is generally good. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Whispering Pines Lodge offer?

Whispering Pines Lodge in Longview, TX offers skilled nursing and is licensed for 116 beds.

The best time to decide is before a crisis decides for you

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Your next steps — this week

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2
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