The Haven at Brandermill Woods
Scout 96Midlothian, VA · 60 beds
5.0CMS rating
Skilled NursingContinuing Care (CCRC / Life Plan)● Fills quickly
One of Midlothian's top-rated skilled nursing communities.
Est. $7,970–$10,460/mo
View full evaluation →Skilled NursingContinuing Care (CCRC / Life Plan)CMS verified
Westminster-Canterbury of Richmond
1600 Westbrook Ave, Richmond, VA 23227 · Henrico County
Westminster Canterbury Richmond
93
ExceptionalHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates exceptional.
Photos via google places, facility website.
Availability outlook● Fills quickly
Typically 90% full (143 of 158 beds occupied on an average day).
If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
One of Richmond's top-rated skilled nursing communities
Westminster-Canterbury of Richmond is a non-profit skilled nursing facility in Richmond, VA, with 158 certified beds and an average of about 143 residents per day. It is part of a continuing care retirement community, so residents can often move between levels of care on one campus.
Medicare rates it 5 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 4/5 on health inspections, 5/5 on staffing, 4/5 on quality measures.
Staff provide about 4.58 total nurse hours per resident each day (1.15 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 44.8%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 4 health deficiencies at its most recent standard survey.
Strengths
- ✓5-star overall CMS rating
- ✓Strong health-inspection rating
- ✓Above-average nurse staffing (4.58 hrs/resident/day)
- ✓No federal fines on record
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
None noted in the public data.
Best for: Families who want a highly rated, well-staffed setting in Richmond for 24/7 skilled nursing or post-hospital rehabilitation.
At a glance
- Certified beds
- 158
- Avg. residents/day
- 143
- Ownership
- Non profit - Corporation
- Part of a chain
- Independent
- Continuing care
- Yes — multiple care levels
- CMS provider #
- 495096
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $7,970–$10,460/mo (median $8,950) | Local market estimate |
| Continuing Care (CCRC / Life Plan) | $3,040–$7,590/mo (median $6,300) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Richmond prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 4.58
- National avg ≈ 3.9
- RN hrs / resident / day
- 1.15
- National avg ≈ 0.75
- Nursing staff turnover
- 44.8%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 4
- Federal fines
- None on record
- Total penalties
- 0
- Last standard survey
- 2024-06-12
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (14 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2024-10-30Severity D — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
2024-10-30Severity D — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
2024-06-12Severity D — potential for harmResident Rights Deficiencies
Allow residents to self-administer drugs if determined clinically appropriate.
2024-06-12Severity D — potential for harmResident Assessment and Care Planning Deficiencies
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
2024-06-12Severity D — potential for harmQuality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2024-06-12Severity D — potential for harmPharmacy Service Deficiencies
Ensure each resident’s drug regimen must be free from unnecessary drugs.
2023-05-25Severity D — potential for harmQuality of Life and Care Deficiencies
Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.
2023-05-25Severity D — potential for harmResident Assessment and Care Planning Deficiencies
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Services & amenities
- ✓ Continuing care community (multiple care levels on one campus)
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Restaurant-style dining
- ✓ On-site salon / barber
- ✓ Fitness center
- ✓ Wellness programs
- ✓ Daily activities & events
Location
1600 Westbrook Ave, Richmond, VA
- Monday: 9:00 AM – 5:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 9:00 AM – 5:00 PM
- Thursday: 9:00 AM – 5:00 PM
- Friday: 9:00 AM – 5:00 PM
- Saturday: Closed
- Sunday: Closed
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Westminster-Canterbury of Richmond.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Westminster-Canterbury of Richmond
How much does Westminster-Canterbury of Richmond cost?
Westminster-Canterbury of Richmond does not publish exact rates. Comparable skilled nursing in the Richmond, VA area typically runs $7,970–$10,460 per month (median $8,950, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Westminster-Canterbury of Richmond's Medicare rating?
Medicare (CMS) rates Westminster-Canterbury of Richmond 5 out of 5 stars overall, including 4/5 for health inspections, 5/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.
How is the staffing at Westminster-Canterbury of Richmond?
Staff provide about 4.58 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 44.8% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Westminster-Canterbury of Richmond?
Westminster-Canterbury of Richmond has 14 health citations on its recent federal inspection record (last standard survey: 2024-06-12). The full citation-by-citation detail, with severity levels, is published on this page.
Does Westminster-Canterbury of Richmond have availability?
Typically 90% full (143 of 158 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Westminster-Canterbury of Richmond offer?
Westminster-Canterbury of Richmond in Richmond, VA offers skilled nursing, continuing care (ccrc / life plan) and is licensed for 158 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Richmond.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Westminster-Canterbury of Richmond — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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