Rome, NY · 100 beds
4.0CMS rating
Skilled Nursing● Very limited availability
A highly rated skilled nursing and rehab community in Rome.
Est. $12,010–$14,700/mo
View full evaluation →Skilled NursingCMS verified
Waterville Residential Care Center
220 Tower Street, Waterville, NY 13480 · Oneida County
Waterville Residential Care Center is a family owned and operated skilled nursing and rehabilitation facility in Waterville, New York
63
GoodHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates good.
Photos via google places, facility website.
Availability outlook● Very limited availability
Typically 95% full (87 of 92 beds occupied on an average day). Openings here tend to go fast.
If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A solid, federally rated skilled nursing option in Waterville
Waterville Residential Care Center is a for-profit skilled nursing facility in Waterville, NY, with 92 certified beds and an average of about 87 residents per day.
Medicare rates it 3 out of 5 stars overall — right around the national average. Component ratings: 3/5 on health inspections, 3/5 on staffing, 4/5 on quality measures.
Staff provide about 3.22 total nurse hours per resident each day (0.42 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 43.8%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 8 health deficiencies at its most recent standard survey.
Strengths
- ✓No federal fines on record
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •Below-average nurse staffing (3.22 hrs/resident/day)
Best for: Families weighing a dependable, mid-rated skilled nursing option in Waterville, especially when location or Medicaid acceptance matters.
At a glance
- Certified beds
- 92
- Avg. residents/day
- 87
- Ownership
- For profit - Partnership
- Part of a chain
- Independent
- Continuing care
- No
- CMS provider #
- 335585
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $12,010–$14,700/mo (median $13,000) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Utica prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 3.22
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.42
- National avg ≈ 0.75
- Nursing staff turnover
- 43.8%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 8
- Federal fines
- None on record
- Total penalties
- 0
- Last standard survey
- 2024-10-10
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (15 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2025-08-27Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2025-08-27Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2024-10-10Severity E — potential for harmPharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compar…
2024-10-10Severity E — potential for harmNutrition and Dietary Deficiencies
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
2024-10-10Severity E — potential for harmNutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
2024-10-10Severity D — potential for harmResident Rights Deficiencies
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
2024-10-10Severity D — potential for harmQuality of Life and Care Deficiencies
Provide activities to meet all resident's needs.
2024-10-10Severity D — potential for harmQuality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Rehabilitation services
- ✓ Daily activities & events
Location
220 Tower Street, Waterville, NY
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Waterville Residential Care Center.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Waterville Residential Care Center
How much does Waterville Residential Care Center cost?
Waterville Residential Care Center does not publish exact rates. Comparable skilled nursing in the Waterville, NY area typically runs $12,010–$14,700 per month (median $13,000, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Waterville Residential Care Center's Medicare rating?
Medicare (CMS) rates Waterville Residential Care Center 3 out of 5 stars overall, including 3/5 for health inspections, 3/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.
How is the staffing at Waterville Residential Care Center?
Staff provide about 3.22 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 43.8% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Waterville Residential Care Center?
Waterville Residential Care Center has 15 health citations on its recent federal inspection record (last standard survey: 2024-10-10). The full citation-by-citation detail, with severity levels, is published on this page.
Does Waterville Residential Care Center have availability?
Typically 95% full (87 of 92 beds occupied on an average day). Openings here tend to go fast. Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Waterville Residential Care Center offer?
Waterville Residential Care Center in Waterville, NY offers skilled nursing and is licensed for 92 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Utica.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Waterville Residential Care Center — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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