Skilled NursingCMS verified

Waterview Heights Rehabilitation and Nursing Cente

135 Meridan St., Rochester, NY 14612 · Monroe County

Waterview Heights Rehabilitation & Nursing Center provides rehabilitation therapy, wound care, long-term care, memory care, and 24-hour skilled nursing in Rochester, NY.

Not yet ratedCMS overall rating(585) 663-0930 Visit website ↗

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Unrated

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates unrated.

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Photos via google places.

Availability outlook● Fills quickly

Typically 86% full (197 of 229 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A Rochester skilled nursing community awaiting a federal rating

Waterview Heights Rehabilitation and Nursing Cente is a for-profit skilled nursing facility in Rochester, NY, with 229 certified beds and an average of about 197 residents per day. It operates as part of the Hurlbut Care network.

This community does not yet carry a Medicare overall star rating — often the case for newer facilities or those with a recent ownership change. We recommend requesting its most recent state survey directly.

Staff provide about 3.44 total nurse hours per resident each day (0.56 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 69.7%, higher than the ~52% national average. On the safety record, CMS notes 24 health deficiencies at its most recent standard survey, and 3 federal fines totaling $804,844 in the recent record. This facility is in the CMS Special Focus Facility program, which targets homes with a history of serious quality problems.

Strengths

✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Not yet assigned a federal overall star rating
•Below-average nurse staffing (3.44 hrs/resident/day)
•High staff turnover (69.7%)
•24 deficiencies at last survey
•$804,844 in federal fines
•In the CMS Special Focus Facility program

Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Rochester options — our advisors can help you compare.

At a glance

Certified beds: 229
Avg. residents/day: 197
Ownership: For profit - Partnership
Part of a chain: Hurlbut Care
Continuing care: No
CMS provider #: 335082

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Not yet rated

Health inspections

Not yet rated

Staffing

Not yet rated

Quality measures

Not yet rated

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$12,580–$15,390/mo (median $13,620)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Rochester prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Waterview Heights Rehabilitation and Nursing Cente →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.44; National avg ≈ 3.9
RN hrs / resident / day: 0.56; National avg ≈ 0.75
Nursing staff turnover: 69.7%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

⚠️ This community carries a serious CMS flag (Special Focus Facility). We recommend reviewing the full inspection report and raising it directly on any tour.

Health deficiencies (last survey): 24
Federal fines: 3 ($804,844)
Total penalties: 3
Last standard survey: 2025-12-22
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (86 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-12-22Severity K — immediate jeopardyQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2025-12-22Severity K — immediate jeopardyQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2025-12-22Severity I — actual harmQuality of Life and Care Deficiencies

Honor each resident's preferences, choices, values and beliefs.

2025-12-22Severity G — actual harmResident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

2025-12-22Severity G — actual harmQuality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

2025-12-22Severity G — actual harmQuality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2025-12-22Severity G — actual harmQuality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

2025-12-22Severity G — actual harmAdministration Deficiencies

Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2025-12-22	Fine	$304,450
2025-05-09	Fine	$185,840
2024-09-17	Fine	$314,554

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Occupational therapy
✓ Rehabilitation services
✓ Memory care
✓ Daily activities & events

Location

135 Meridan St., Rochester, NY

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

1.9

68 reviews →

Verified family reviews

No verified family reviews yet for Waterview Heights Rehabilitation and Nursing Cente.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Waterview Heights Rehabilitation and Nursing Cente

How much does Waterview Heights Rehabilitation and Nursing Cente cost?

Waterview Heights Rehabilitation and Nursing Cente does not publish exact rates. Comparable skilled nursing in the Rochester, NY area typically runs $12,580–$15,390 per month (median $13,620, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

How is the staffing at Waterview Heights Rehabilitation and Nursing Cente?

Staff provide about 3.44 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 69.7% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Waterview Heights Rehabilitation and Nursing Cente?

Waterview Heights Rehabilitation and Nursing Cente has 86 health citations on its recent federal inspection record (last standard survey: 2025-12-22). The full citation-by-citation detail, with severity levels, is published on this page.

Does Waterview Heights Rehabilitation and Nursing Cente have availability?

Typically 86% full (197 of 229 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Waterview Heights Rehabilitation and Nursing Cente offer?

Waterview Heights Rehabilitation and Nursing Cente in Rochester, NY offers skilled nursing and is licensed for 229 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Rochester.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

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Your next steps — this week

1
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2
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3
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4
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