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Skilled NursingCMS verified

Waterside Health & Rehab Center

249 South Newtown Rd, Norfolk, VA 23502 · Norfolk City County

Waterside Health & Rehab delivers compassionate skilled nursing and specialized pulmonary rehab alongside the scenic Elizabeth River in Norfolk, VA.

3.0CMS overall rating(757) 892-5500Visit website ↗
60
Good
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates good.
Waterside Health & Rehab Center photo 1Waterside Health & Rehab Center photo 2Waterside Health & Rehab Center photo 3Waterside Health & Rehab Center photo 4Waterside Health & Rehab Center photo 5Waterside Health & Rehab Center photo 6Waterside Health & Rehab Center photo 7Waterside Health & Rehab Center photo 8Waterside Health & Rehab Center photo 9Waterside Health & Rehab Center photo 10Waterside Health & Rehab Center photo 11Waterside Health & Rehab Center photo 12

Photos via google places, facility website.

Availability outlookUsually has openings

Typically 58% full — availability is generally good.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A solid, federally rated skilled nursing option in Norfolk

Waterside Health & Rehab Center is a for-profit skilled nursing facility in Norfolk, VA, with 197 certified beds and an average of about 115 residents per day. It operates as part of the Saber Healthcare Group network.

Medicare rates it 3 out of 5 stars overall — right around the national average. Component ratings: 3/5 on health inspections, 3/5 on staffing, 3/5 on quality measures.

Staff provide about 3.96 total nurse hours per resident each day (0.90 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 35.2%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 12 health deficiencies at its most recent standard survey, and 1 federal fine totaling $8,375 in the recent record.

Strengths

  • Above-average nurse staffing (3.96 hrs/resident/day)
  • Low staff turnover (continuity of care)
  • Full sprinkler system
  • Active resident & family council

Things to ask about

  • 12 deficiencies at last survey
Best for: Families weighing a dependable, mid-rated skilled nursing option in Norfolk, especially when location or Medicaid acceptance matters.

At a glance

Certified beds
197
Avg. residents/day
115
Ownership
For profit - Corporation
Part of a chain
Saber Healthcare Group
Continuing care
No
CMS provider #
495173

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of careMonthly costSource
Skilled Nursing$7,980–$10,470/mo (median $8,960)Local market estimate

2024–2026 published survey medians, state median adjusted to local Virginia Beach prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Waterside Health & Rehab Center

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
3.96
National avg ≈ 3.9
RN hrs / resident / day
0.90
National avg ≈ 0.75
Nursing staff turnover
35.2%
National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey)
12
Federal fines
1 ($8,375)
Total penalties
1
Last standard survey
2023-06-23
Sprinkler system
Yes
Resident & family council
Resident

What inspectors found

The most recent findings from federal health inspections (52 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2023-11-29Severity G — actual harmFrom a complaintQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2023-06-23Severity E — potential for harmFrom a complaintResident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2023-06-23Severity E — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

2023-06-23Severity D — potential for harmResident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

2023-06-23Severity D — potential for harmResident Rights Deficiencies

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

2023-06-23Severity D — potential for harmResident Rights Deficiencies

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

2023-06-23Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

2023-06-23Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

DateTypeAmount
2023-11-29Fine$8,375

Services & amenities

  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy
  • Physical therapy
  • Occupational therapy
  • Rehabilitation services
  • Memory care
  • Respite / short-term stays
  • Scheduled transportation
  • Wellness programs
  • Daily activities & events
  • Library
  • 24-hour staff

Location

249 South Newtown Rd, Norfolk, VA

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for Waterside Health & Rehab Center.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Waterside Health & Rehab Center

How much does Waterside Health & Rehab Center cost?

Waterside Health & Rehab Center does not publish exact rates. Comparable skilled nursing in the Norfolk, VA area typically runs $7,980–$10,470 per month (median $8,960, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Waterside Health & Rehab Center's Medicare rating?

Medicare (CMS) rates Waterside Health & Rehab Center 3 out of 5 stars overall, including 3/5 for health inspections, 3/5 for staffing, 3/5 for quality measures. The national average is about 3 stars.

How is the staffing at Waterside Health & Rehab Center?

Staff provide about 3.96 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 35.2% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Waterside Health & Rehab Center?

Waterside Health & Rehab Center has 52 health citations on its recent federal inspection record (last standard survey: 2023-06-23). The full citation-by-citation detail, with severity levels, is published on this page.

Does Waterside Health & Rehab Center have availability?

Typically 58% full — availability is generally good. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Waterside Health & Rehab Center offer?

Waterside Health & Rehab Center in Norfolk, VA offers skilled nursing and is licensed for 197 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

  • Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Virginia Beach.
  • The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
  • Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Your next steps — this week

  1. 1
    Confirm the fit
    Check the inspection record and staffing data on this page against your loved one's needs.
  2. 2
    Get exact pricing & availability
    Request current rates for Waterside Health & Rehab Center — takes one minute, answered same day.
  3. 3
    Tour 2–3 communities
    Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
  4. 4
    Hold a spot
    Most communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website

Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.

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