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Haven
Skilled NursingCMS verified

Villa Mesa Care Center

867 E. 11th St, Upland, CA 91786 · San Bernardino County

3.0CMS overall rating(909) 985-1981
54
Fair
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates fair.

A little clarity for your next step

What to know before you visit

Start with the things that matter to your loved one. Use the details below to build your questions, then ask the community what life and care would look like for them.

Reviews reflect individual experiences. Inspection findings describe specific events; missing reports do not mean there were no concerns.

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A closer look at the community

Picture your loved one here

Ask to see a room like the one available, its bathroom, dining spaces, and outdoor areas. On a visit, notice how easy it feels to move around and how staff interact with residents.

Reported historical occupancy105% reported occupancy

Reported average: 103.6 residents per day across 99 certified beds (105% occupancy).

This does not show current vacancies, waitlists, room types or whether the community can meet your care needs. Contact the community to confirm current openings.

Source: CMS Care Compare, reported average daily residents and certified beds. This is not a live availability feed.

Our evaluation

A summary of reported federal nursing-home measures. Review the dates and original records below.

A solid, federally rated skilled nursing option in Upland

Villa Mesa Care Center is a for-profit skilled nursing facility in Upland, CA, with 99 certified beds and an average of about 104 residents per day.

Medicare rates it 3 out of 5 stars overall — right around the national average. Component ratings: 4/5 on health inspections, 1/5 on staffing, 3/5 on quality measures.

Staff provide about 3.61 total nurse hours per resident each day (0.34 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 53.4%, higher than the ~52% national average. On the safety record, CMS notes 8 health deficiencies at its most recent standard survey.

Strengths

  • ✓Strong health-inspection rating
  • ✓No federal fines on record
  • ✓Full sprinkler system
  • ✓Active resident & family council

Questions for your visit

You do not have to know every answer before you visit. Start with these questions and ask for details specific to your loved one.

Topics noted in the summary

  • Below-average nurse staffing (3.61 hrs/resident/day)
  • Can we review the inspection findings together, including what changed and how any corrections were checked?

    Review the federal care record →
  • Could we speak with current residents or families about daily life and how concerns are handled?

    Read the review sources →
  • What would the full monthly cost be for my loved one, and which care services or one-time charges are extra?

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  • How would you assess my loved one’s needs, and what happens if those needs change?

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Best for: Families weighing a dependable, mid-rated skilled nursing option in Upland, especially when location or Medicaid acceptance matters.

At a glance

Certified beds
99
Avg. residents/day
104
Ownership
For profit - Limited Liability company
Part of a chain
Not reported
Continuing care
No
CMS provider #
056136

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

Planning estimates are not a community quote. Ask the community for current rates and an itemized list of required charges.

Level of careMonthly costSource
Skilled Nursing
$10,680–$16,050/mo (modeled range)

2024–2026 published survey medians, state median adjusted to local Riverside prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms.

Local market estimate

Published starting prices and market estimates may exclude additional fees. Request a current, itemized quote for your care needs. How we estimate costs

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Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
3.61
National avg ≈ 3.9
RN hrs / resident / day
0.34
National avg ≈ 0.75
Nursing staff turnover
53.4%
National avg ≈ 52%

Safety & inspection record

Reported federal nursing-home measures. Missing values are not a clean-record finding; check the original source for current information.

Health deficiencies (last survey)
8
Federal fines
0 reported
Total penalties
0
Last standard survey
2026-01-23
Sprinkler system
Yes
Resident & family council
Resident

Requirements cited by inspectors

The most recent findings from federal health inspections (20 citations on record — showing the latest 8). The count is not a count of unique incidents.

Find a detail in these citations

Search the entries displayed here. The original record may contain additional findings.

Showing 8 of 8 citation entries on this page.

2026-01-23F0686Severity G — actual harmCorrection status not retained; check the original reportQuality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2026-01-23F0550Severity D — potential for harmCorrection status not retained; check the original reportResident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2026-01-23F0641Severity D — potential for harmCorrection status not retained; check the original reportResident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

2026-01-23F0656Severity D — potential for harmCorrection status not retained; check the original reportResident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2026-01-23F0692Severity D — potential for harmCorrection status not retained; check the original reportQuality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

2026-01-23F0694Severity D — potential for harmCorrection status not retained; check the original reportQuality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

2026-01-23F0755Severity D — potential for harmCorrection status not retained; check the original reportPharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

2026-01-23F0880Severity D — potential for harmCorrection status not retained; check the original reportInfection Control Deficiencies

Provide and implement an infection prevention and control program.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services and details to confirm

These topics come from source records and community websites. They do not confirm that a service is currently offered, available, or included in the price.

  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy

Make it specific to your loved one

Ask which services are provided at this location, who provides them, and whether they cost extra. For care or therapy, ask about the assessment required and what happens if needs change.

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Location

867 E. 11th St, Upland, CA

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Reviews & reputation

Reviews, when available, are shown with their source. Review ratings are separate from licensing and inspection records.

Family reviews

No family reviews are available on Haven for Villa Mesa Care Center.

Ask the community about speaking with current residents or families. Use your tour planner to record what you learn and questions to follow up on.

Prepare questions for your tour

Common questions about Villa Mesa Care Center

How much does Villa Mesa Care Center cost?

Villa Mesa Care Center has no current published quote for skilled nursing in Haven records. The local market planning estimate is $10,680–$16,050 per month (modeled range). 2024–2026 published survey medians, state median adjusted to local Riverside prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. This is not a community quote. Ask for a current, itemized price.

What is Villa Mesa Care Center's Medicare rating?

Medicare (CMS) rates Villa Mesa Care Center 3 out of 5 stars overall, including 4/5 for health inspections, 1/5 for staffing, 3/5 for quality measures. The national average is about 3 stars.

How is the staffing at Villa Mesa Care Center?

Staff provide about 3.61 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 53.4% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Villa Mesa Care Center?

Villa Mesa Care Center has 20 health citations on its recent federal inspection record (last standard survey: 2026-01-23). The full citation-by-citation detail, with severity levels, is published on this page.

Does Villa Mesa Care Center have availability?

Reported average: 103.6 residents per day across 99 certified beds (105% occupancy). These historical figures do not establish current availability. Contact the community to confirm openings, room types and admission requirements.

What types of care does Villa Mesa Care Center offer?

Villa Mesa Care Center in Upland, CA offers skilled nursing and is licensed for 99 beds.

Prepare a care shortlist in Riverside

Compare care fit, costs and admission requirements before a move. Timelines and openings vary by community.

  • Ask which assessments and documents are required before admission.
  • Confirm current openings, waitlist procedures and whether touring reserves anything.
  • Request an itemized written quote and review deposit and cancellation terms.

Your next steps

  1. 1
    Confirm the fit
    Review licensing records, reported services and available inspection information against the person's care needs.
  2. 2
    Get a written quote
    Contact Villa Mesa Care Center directly for current rates, care charges, openings and admission requirements.
  3. 3
    Tour and compare
    Use the same questions at each community. Ask about staffing, daily routines, total costs and changes in care needs.
  4. 4
    Review terms before paying
    Ask for written deposit, refund, cancellation and move-in terms. Confirm what any payment reserves.
Data sources:CMS verifiedGoogle

Haven record updated 2026-08-24. We show imported source information. This date does not establish when a license was last checked.

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