Skilled NursingCMS verified

Villa at Borgess Place

3057 Gull Road, Kalamazoo, MI 49048 · Kalamazoo County

1.0CMS overall rating(269) 552-6500 Visit website ↗

Use Caution

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates use caution.

Photos via google places, facility website.

Availability outlookModerate availability

Typically 79% full — openings are usually available.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A low federal rating — review the details closely

Villa at Borgess Place is a for-profit skilled nursing facility in Kalamazoo, MI, with 101 certified beds and an average of about 79 residents per day. It operates as part of the Villa Healthcare network.

Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 1/5 on health inspections, 4/5 on staffing, 4/5 on quality measures.

Staff provide about 4.49 total nurse hours per resident each day (0.83 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 66.4%, higher than the ~52% national average. On the safety record, CMS notes 38 health deficiencies at its most recent standard survey, and 1 federal fine totaling $45,130 in the recent record. This facility is in the CMS Special Focus Facility program, which targets homes with a history of serious quality problems.

Strengths

✓Above-average nurse staffing (4.49 hrs/resident/day)
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average 1-star overall CMS rating
•Below-average health-inspection rating
•High staff turnover (66.4%)
•38 deficiencies at last survey
•$45,130 in federal fines
•In the CMS Special Focus Facility program

Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Kalamazoo options — our advisors can help you compare.

At a glance

Certified beds: 101
Avg. residents/day: 79
Ownership: For profit - Corporation
Part of a chain: Villa Healthcare
Continuing care: No
CMS provider #: 235289

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$9,970–$12,550/mo (median $10,950)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Kalamazoo prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Villa at Borgess Place →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 4.49; National avg ≈ 3.9
RN hrs / resident / day: 0.83; National avg ≈ 0.75
Nursing staff turnover: 66.4%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

⚠️ This community carries a serious CMS flag (Special Focus Facility). We recommend reviewing the full inspection report and raising it directly on any tour.

Health deficiencies (last survey): 38
Federal fines: 1 ($45,130)
Total penalties: 2
Last standard survey: 2025-08-13
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (70 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-04-21Severity G — actual harmFrom a complaintQuality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2026-04-21Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

2026-04-21Severity D — potential for harmFrom a complaintInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2026-03-26Severity G — actual harmFrom a complaintQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2026-03-26Severity D — potential for harmFrom a complaintResident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

2026-03-26Severity D — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

2026-03-26Severity D — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

2025-12-10Severity D — potential for harmFrom a complaintResident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2025-08-13	Fine	$45,130
2025-08-13	Payment denial	—

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Restaurant-style dining
✓ Chapel / worship services
✓ Wellness programs
✓ Library

Location

3057 Gull Road, Kalamazoo, MI

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

4.0

55 reviews →

Verified family reviews

No verified family reviews yet for Villa at Borgess Place.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Villa at Borgess Place

How much does Villa at Borgess Place cost?

Villa at Borgess Place does not publish exact rates. Comparable skilled nursing in the Kalamazoo, MI area typically runs $9,970–$12,550 per month (median $10,950, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Villa at Borgess Place's Medicare rating?

Medicare (CMS) rates Villa at Borgess Place 1 out of 5 stars overall, including 1/5 for health inspections, 4/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.

How is the staffing at Villa at Borgess Place?

Staff provide about 4.49 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 66.4% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Villa at Borgess Place?

Villa at Borgess Place has 70 health citations on its recent federal inspection record (last standard survey: 2025-08-13). The full citation-by-citation detail, with severity levels, is published on this page.

Does Villa at Borgess Place have availability?

Typically 79% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Villa at Borgess Place offer?

Villa at Borgess Place in Kalamazoo, MI offers skilled nursing and is licensed for 101 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Kalamazoo.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Start with a free shortlist →Take the 2-minute assessment

Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for Villa at Borgess Place — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
Hold a spot
Most communities hold a residence with a small refundable deposit while you decide.