Care One at Holyoke
Scout 100Holyoke, MA · 164 beds
5.0CMS rating
Skilled Nursing● Fills quickly
One of Holyoke's top-rated skilled nursing communities.
Est. $12,460–$15,530/mo
View full evaluation →Skilled NursingCMS verified
Vantage at West Springfield LLC
42 Prospect Avenue, West Springfield, MA 01089 · Hampden County
57
GoodHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates good.Availability outlookUsually has openings
Typically 67% full — availability is generally good.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A solid, federally rated skilled nursing option in West Springfield
Vantage at West Springfield LLC is a for-profit skilled nursing facility in West Springfield, MA, with 168 certified beds and an average of about 113 residents per day. It operates as part of the Vantage Care network.
Medicare rates it 3 out of 5 stars overall — right around the national average. Component ratings: 3/5 on health inspections, 3/5 on staffing, 2/5 on quality measures.
Staff provide about 4.05 total nurse hours per resident each day (0.54 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 52.3%, higher than the ~52% national average. On the safety record, CMS notes 6 health deficiencies at its most recent standard survey, and 1 federal fine totaling $13,748 in the recent record.
Strengths
- ✓Above-average nurse staffing (4.05 hrs/resident/day)
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
None noted in the public data.
Best for: Families weighing a dependable, mid-rated skilled nursing option in West Springfield, especially when location or Medicaid acceptance matters.
At a glance
- Certified beds
- 168
- Avg. residents/day
- 113
- Ownership
- For profit - Limited Liability company
- Part of a chain
- Vantage Care
- Continuing care
- No
- CMS provider #
- 225262
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $12,460–$15,530/mo (median $13,620) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Springfield prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 4.05
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.54
- National avg ≈ 0.75
- Nursing staff turnover
- 52.3%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 6
- Federal fines
- 1 ($13,748)
- Total penalties
- 1
- Last standard survey
- 2025-12-11
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (32 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2025-12-11Severity D — potential for harmResident Assessment and Care Planning Deficiencies
Assess the resident when there is a significant change in condition
2025-12-11Severity D — potential for harmResident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
2025-12-11Severity D — potential for harmQuality of Life and Care Deficiencies
Provide care and assistance to perform activities of daily living for any resident who is unable.
2025-12-11Severity D — potential for harmPharmacy Service Deficiencies
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
2025-12-11Severity D — potential for harmPharmacy Service Deficiencies
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compar…
2025-12-11Severity D — potential for harmInfection Control Deficiencies
Provide and implement an infection prevention and control program.
2024-10-15Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2024-08-06Severity E — potential for harmResident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Penalty history
Federal fines and Medicare/Medicaid payment denials on record.
| Date | Type | Amount |
|---|---|---|
| 2023-10-12 | Fine | $13,748 |
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
Location
42 Prospect Avenue, West Springfield, MA
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Vantage at West Springfield LLC.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Vantage at West Springfield LLC
How much does Vantage at West Springfield LLC cost?
Vantage at West Springfield LLC does not publish exact rates. Comparable skilled nursing in the West Springfield, MA area typically runs $12,460–$15,530 per month (median $13,620, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Vantage at West Springfield LLC's Medicare rating?
Medicare (CMS) rates Vantage at West Springfield LLC 3 out of 5 stars overall, including 3/5 for health inspections, 3/5 for staffing, 2/5 for quality measures. The national average is about 3 stars.
How is the staffing at Vantage at West Springfield LLC?
Staff provide about 4.05 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 52.3% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Vantage at West Springfield LLC?
Vantage at West Springfield LLC has 32 health citations on its recent federal inspection record (last standard survey: 2025-12-11). The full citation-by-citation detail, with severity levels, is published on this page.
Does Vantage at West Springfield LLC have availability?
Typically 67% full — availability is generally good. Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Vantage at West Springfield LLC offer?
Vantage at West Springfield LLC in West Springfield, MA offers skilled nursing and is licensed for 168 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Springfield.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Vantage at West Springfield LLC — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogle
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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