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Twin Oaks Assisted Living and Memory Care

654 East 3300 South, Salt Lake City, UT 84106 · Salt Lake County

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Twin Oaks Assisted Living and Memory Care photo 1Twin Oaks Assisted Living and Memory Care photo 2Twin Oaks Assisted Living and Memory Care photo 3Twin Oaks Assisted Living and Memory Care photo 4

Photos via facility website.

At a glance

Licensed capacity
78
License type
Assisted Living Facility - Type II
Ownership type
Not reported by the state license record
Chain affiliation
Not reported by the state license record
Continuing-care designation
Not reported by the state license record
State license #
F23-106874

Official Utah license & public inspection record (dated snapshot)

Utah DHHS Division of Licensing and Background Checks public provider portal, retrieved Aug 23, 2026.

Open official record ↗
License ID
F23-106874
License type
Assisted Living Facility - Type II
Status in retrieved snapshot
REGULATED
Licensed capacity
78
Secure beds listed
28
License expiration in snapshot
Jul 31, 2028

Displayed public inspection history

12 displayed findings

Latest displayed inspection: Dec 8, 2025 — Unannounced, Annual Inspection.

Public DLBC inspection history is limited. Records or findings under appeal are excluded. A lack of displayed findings is not a safety rating or a guarantee of quality. Finding counts are not a quality or safety score.

Historical recurrence & correction fields

These are exact labels and field values displayed by Utah for the inspection history above.

  • Utah tagged 8 displayed findings REPEAT_CITED.
  • Correction-verification field: 12 findings labeled “Correction Verified”.

Historical source fields are not a current compliance determination, quality or safety score, or guarantee that a correction remains effective. Read the linked official record and the individual finding details.

Dec 8, 2025 — Unannounced, Annual Inspection(0 displayed findings)

No displayed findings in this inspection entry. This does not establish safety or quality.

May 13, 2025 — Investigation Inspection(0 displayed findings)

No displayed findings in this inspection entry. This does not establish safety or quality.

Apr 28, 2025 — Investigation Inspection(0 displayed findings)

No displayed findings in this inspection entry. This does not establish safety or quality.

Mar 20, 2025 — Follow-Up, Additional Follow-Up Inspection, Investigation Inspection(2 displayed findings)
Rule R432-270-19(7)(a)-(f)REPEAT_CITEDLevel: ModerateCorrection date: Apr 28, 2025Regulator correction status: Correction Verified

Resident unable to self administer medications

Use the related family guide: Medication administration · Compare the exact-label public finding cohort →

The Licensee was out of compliance with R432-270-19(7)(d) by not ensuring medications were administered according to the prescribing order. During the inspection, a medication was not administered according to the prescribing order for 1 resident. This is a repeat noncompliance from the inspections dated August 13, 2024, October 28, 2024, and January 29, 2025.

Civil money penalty amount shown by Utah: $300.00. Utah describes a civil money penalty as a department fine; the amount alone is not a quality or safety score. Read Utah's guidance ↗

Correction action: On April 28, 2025, the licensor verified that the Licensee ensured facility staff only administered medications after delegation by a licensed health care professional, as stated in rule. All unlicensed medication technicians were documented to have had medication delegation under the facility Nurse's license.

Rule R432-270-19(7)(a)-(f)REPEAT_CITEDLevel: ModerateCorrection date: Apr 28, 2025Regulator correction status: Correction Verified

Resident unable to self administer medications

Use the related family guide: Medication administration · Compare the exact-label public finding cohort →

The Licensee was out of compliance with R432-270-19(7)(b) by not ensuring facility staff administered medications only after delegation by a licensed health care professional under the scope of their practice. During the inspection, it was noted that 5 facility staff administered medications without delegation by the current licensed health care professional. This is a repeat noncompliance from the inspection dated January 29, 2025.

Civil money penalty amount shown by Utah: $300.00. Utah describes a civil money penalty as a department fine; the amount alone is not a quality or safety score. Read Utah's guidance ↗

Correction action: On April 28, 2025, the licensor verified that the Licensee ensured medications were administered according to the prescribing order, as stated in rule.

Jan 29, 2025 — Follow-Up, Additional Follow-Up Inspection(4 displayed findings)
Rule R380-600-7(16)(a)-(d)CITEDLevel: ModerateCorrection date: Apr 28, 2025Regulator correction status: Correction Verified

Critical incidents reporting requirements

The provider was out of compliance with this rule by not ensuring that when a critical incident occurred, the facility submitted a report of the critical incident to the office in the format required by the office within one business day of the critical incident occurrence. During the inspection, 1 resident had an injury of unknown origin and a critical incident was not reported to the office within 1 business day. This is a repeat noncompliance from the inspection dated 10/28/2024.

Correction action: On April 28, 2025, the licensee verified that the facility submitted critical incident reports to the office in the format required by the office within one business day of the critical incident occurrence, as stated in rule.

Rule R432-270-8(1)(a)-(p)REPEAT_CITEDLevel: ModerateCorrection date: Mar 20, 2025Regulator correction status: Correction Verified

Administrator Duties

Use the related family guide: Administrator and safeguarding duties

The provider was out of compliance with this rule by not ensuring the administrator completed an investigation when there was reason to believe a resident had been subject to abuse and reported any suspected abuse in accordance with Section 62A-3-305. During the inspection, it was noted that 1 resident had an injury of unknown origin that was not investigated and was not reported to Adult Protective Services or the local police. This is a repeat noncompliance from the inspections dated 3/27/2024 and 12/4/2024.

Civil money penalty amount shown by Utah: $400.00. Utah describes a civil money penalty as a department fine; the amount alone is not a quality or safety score. Read Utah's guidance ↗

Correction action: On March 20, 2025, the licensor verified that the Licensee completed an investigation and reported allegations to Adult Protective Services or the police when an injury of unknown origin was identified, as stated in rule.

Rule R432-270-19(7)(a)-(f)REPEAT_CITEDLevel: ModerateCorrection date: Apr 28, 2025Regulator correction status: Correction Verified

Resident unable to self administer medications

Use the related family guide: Medication administration · Compare the exact-label public finding cohort →

The provider was out of compliance with this rule by not ensuring (b) facility staff administered medications only after delegation by a licensed health care professional under the scope of their practice and (d) ensured medications were administered according to the prescribing order. During the inspection, it was noted that 2 facility staff administered medications without delegation by the licensed health care professional and medications were not administered according to the prescribing order for 1 resident. This is a repeat noncompliance from the inspections dated 8/13/2024 and 10/28/2024.

Civil money penalty amount shown by Utah: $300.00. Utah describes a civil money penalty as a department fine; the amount alone is not a quality or safety score. Read Utah's guidance ↗

Correction action: On April 28, 2025, the licensor verified that the Licensee ensured medications were administered according to the prescribing order, as stated in rule.

Rule R380-80-5(4)REPEAT_CITEDLevel: ModerateCorrection date: Mar 20, 2025Regulator correction status: Correction Verified

Provider shall protect clients from abuse, prevent abuse

Use the related family guide: Administrator and safeguarding duties

The provider was out of compliance with this rule by not ensuring residents were protected from harm, mistreatment, and any action that compromised the health and safety of residents through acts or omissions. During the inspection, it was noted that after discovering a large number of narcotic medications had been tampered with for multiple residents', the facility reported staff were drug tested as part of the correction plan; 6 staff were not drug tested per the correction plan. This is a repeat noncompliance from inspections dated 8/13/2024 and 10/28/2024.

Civil money penalty amount shown by Utah: $800.00. Utah describes a civil money penalty as a department fine; the amount alone is not a quality or safety score. Read Utah's guidance ↗

Correction action: On March 20, 2025, the licensor verified that the Licensee drug tested all staff when there was a concern with missing narcotics and protected residents from harm, mistreatment, or any action that compromised the health and safety of the residents through acts or omissions, as stated in rule.

Dec 4, 2024 — Focus Inspection(1 displayed finding)
Rule R432-270-8(1)(a)-(p)REPEAT_CITEDLevel: HighCorrection date: Mar 20, 2025Regulator correction status: Correction Verified

Administrator Duties

Use the related family guide: Administrator and safeguarding duties

The provider was out of compliance with this rule by not ensuring the administrator reported any suspected abuse in accordance with Section 62A-3-305. During the inspection, it was noted that one allegation of suspected abuse was not documented to have been reported to Adult Protective Services or the local police.

Civil money penalty amount shown by Utah: $200.00. Utah describes a civil money penalty as a department fine; the amount alone is not a quality or safety score. Read Utah's guidance ↗

Correction action: On March 20, 2025, the licensor verified that the Licensee completed an investigation and reported allegations to Adult Protective Services or the police when an injury of unknown origin was identified, as stated in rule.

Oct 28, 2024 — Follow-Up Inspection(2 displayed findings)
Rule R380-80-5(4)REPEAT_CITEDLevel: HighCorrection date: Mar 20, 2025Regulator correction status: Correction Verified

Provider shall protect clients from abuse, prevent abuse

Use the related family guide: Administrator and safeguarding duties

The provider was out of compliance with this rule by not ensuring residents were protected from neglect, mistreatment, and any action that compromised the health and safety of residents through acts or omissions. During the inspection, 1 resident was noted to have alleged neglectful behavior and mistreatment from a staff member; no actions were taken to protect the resident, and the staff member was allowed to continue providing care to the resident. Additionally, after discovering a large number of a resident's narcotic medications were missing, the facility reported staff were drug tested as part of the correction plan; 2 staff were not drug tested per the correction plan.

Civil money penalty amount shown by Utah: $400.00. Utah describes a civil money penalty as a department fine; the amount alone is not a quality or safety score. Read Utah's guidance ↗

Correction action: On March 20, 2025, the licensor verified that the Licensee drug tested all staff when there was a concern with missing narcotics and protected residents from harm, mistreatment, or any action that compromised the health and safety of the residents through acts or omissions, as stated in rule.

Rule R432-270-19(7)(a)-(f)CITEDLevel: ModerateCorrection date: Apr 28, 2025Regulator correction status: Correction Verified

Resident unable to self administer medications

Use the related family guide: Medication administration · Compare the exact-label public finding cohort →

The provider was out of compliance with this rule by not ensuring medications were administered according to the prescribing order. During the inspection, it was noted that medications were not administered according to the prescribing order for 1 resident.

Correction action: On April 28, 2025, the licensor verified that the Licensee ensured medications were administered according to the prescribing order, as stated in rule.

Aug 13, 2024 — Complaint, Investigation Inspection(1 displayed finding)
Rule R380-80-5(4)CITEDLevel: HighCorrection date: Mar 20, 2025Regulator correction status: Correction Verified

Provider shall protect clients from abuse, prevent abuse

Use the related family guide: Administrator and safeguarding duties

The provider was out of compliance with this rule by not ensuring clients were protected from abuse, neglect, harm, and mistreatment and any action that may have compromised the health and safety of clients through acts or omissions and did not instruct and encourage others to do the same. During the inspection, 1 resident was identified as having an injury of unknown origin and the provider did not ensure the resident was protected from any action that may have compromised their health and safety. Additionally, 2 residents were identified as alleged victims of abuse and the provider did not protect them and did not instruct and encourage others to do the same.

Correction action: On March 20, 2025, the licensor verified that the Licensee drug tested all staff when there was a concern with missing narcotics and protected residents from harm, mistreatment, or any action that compromised the health and safety of the residents through acts or omissions, as stated in rule.

Jul 29, 2024 — Conditional, Monitoring Inspection(0 displayed findings)

No displayed findings in this inspection entry. This does not establish safety or quality.

Jun 26, 2024 — Conditional, Monitoring Inspection(0 displayed findings)

No displayed findings in this inspection entry. This does not establish safety or quality.

May 30, 2024 — Conditional, Monitoring Inspection(0 displayed findings)

No displayed findings in this inspection entry. This does not establish safety or quality.

Mar 27, 2024 — Investigation Inspection(2 displayed findings)
Rule R432-270-21(1)REPEAT_CITEDLevel: LowCorrection date: Apr 22, 2024Regulator correction status: Correction Verified

Accurate and complete records

Use the related family guide: Records and service plans

The provider was out of compliance with this rule by not ensuring accurate and complete records were maintained. The licensee did not safely file and store records and did not ensure they remained easily accessible to staff and the department. During the inspection, 1 incident report noted in the incident report log was not available for review.

Civil money penalty amount shown by Utah: $100.00. Utah describes a civil money penalty as a department fine; the amount alone is not a quality or safety score. Read Utah's guidance ↗

Correction action: On 4/22/2024, the licensor verified that the Administrator, was safely filing and storing records and that they remained easily accessible to staff and the department, as stated by rule.

Rule R432-270-8(1)(a)-(p)CITEDLevel: HighCorrection date: Apr 22, 2024Regulator correction status: Correction Verified

Administrator Duties

Use the related family guide: Administrator and safeguarding duties

The provider was out of compliance with this rule by not ensuring the administrator completed an investigation when there was reason to believe a resident had been subjected to abuse or neglect. During the inspection, the licensor reviewed the administrator's investigation of an abuse allegation incident that had been reported to the Department. The investigation contained incongruous pieces of information that were not investigated that were relevant to the final determination of the abuse accusation. The licensor also observed on the incident report log, a resident was reported to have sustained an injury of unknown origin. The administrator stated the incident listed on the report log did not have an incident note attached to it and no investigation was completed.

Civil money penalty amount shown by Utah: $1,000.00. Utah describes a civil money penalty as a department fine; the amount alone is not a quality or safety score. Read Utah's guidance ↗

Correction action: On 4/22/2024, the licensor verified that the Administrator, completed an investigation when there was reason to believe a resident has been subject to abuse, neglect or exploitation, as stated by rule.

Official public record retrieved Aug 23, 2026. Records or findings under appeal are excluded from this display. Historical inspection fields do not establish current license status, availability, or a placement outcome.

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Decision questions still to verify

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  1. All-in monthly price

    Ask directly

    This page includes a local market benchmark, not a rate from this community.

    Source & scope: A market benchmark helps orient a search, but it cannot tell you this community's all-in cost.

    Ask before deciding

    • What is the all-in monthly cost for the assisted living residence and care my family needs?
    • Please itemize base rent, care charges, medication management, one-time fees, and the next annual rate increase in writing.
  2. Utah funding path

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    Not verified: no community-specific Utah New Choices funding-path policy is published for this community.

    Source & scope: A Utah license, price, or care listing does not establish waiver participation or coverage. Do not treat missing evidence as a negative answer.

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    • Which exact Utah program is relevant, and is the person already screened, enrolled, or authorized for the services being discussed?
    • What remains the resident's responsibility for room, board, care, deposits, and other charges? Please put the current answer in writing.
  3. Care fit for your loved one

    Some evidence on this page

    This profile lists Assisted Living and Memory Care.

    Source & scope: This profile includes information from the community's public website. A listed care type does not confirm staffing, accommodations, or suitability for one person's needs.

    Ask before deciding

    • After a nurse or clinical assessment, can you safely support the mobility, medication, cognitive, behavioral, and medical needs we described?
    • What care is included, what costs extra, and what happens if those needs change after move-in?
  4. Current availability and waitlist

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    This profile does not publish a live availability or waitlist feed.

    Source & scope: Do not infer an opening from licensed capacity, historical census, or a listing's presence on Haven. Availability can change daily.

    Ask before deciding

    • Do you have a suitable assisted living opening now, and when was that availability confirmed?
    • If not, what is the waitlist, expected timing, required deposit, and refund policy?
  5. License and inspection record

    Official record available

    An official Utah license and public inspection record is linked on this page; its dated source snapshot was retrieved Aug 23, 2026.

    Source & scope: Utah DHHS DLBC public provider portal snapshot retrieved Aug 23, 2026. It is a dated public record, not a safety score or a guarantee that all current facts are complete.

    Ask before deciding

    • What is the current license status for this exact building and care setting? May we review the latest survey, complaint findings, and corrective actions?
    • Do any public findings, ownership changes, or conditions affect the care or residence we are considering?
  6. Family experience to ask about

    Some evidence on this page

    This page links these individual third-party listing snapshots: Google listing snapshot (34 reviews; observed Aug 3, 2026).

    Source & scope: Each card is a separately linked third-party listing snapshot, not a Haven aggregate or verified-family review. Review counts and ratings do not verify current staffing, safety, availability, or fit for your loved one.

    Ask before deciding

    • May we speak privately with current residents or family representatives before deciding?
    • What patterns should we ask about: communication, response times, staff turnover, food, activities, and care-plan changes?
  7. Residency contract and exit terms

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    Not verified: this facility record does not include source-dated residency-document availability.

    Source & scope: A listing, review, rate, or regulator record does not replace the terms you will be asked to sign. Review the actual documents before paying a deposit.

    Ask before deciding

    • May we take a blank residency agreement, fee schedule, and house rules home before paying a deposit?
    • Which deposits are refundable, when can rates increase, and what notice or appeal process applies to a transfer or discharge?

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Before a tour or care-fit call

Prepare for Twin Oaks Assisted Living and Memory Care's care assessment

A community's own assessment process determines whether it can safely support one person's needs. A listing and a tour cannot answer that. Bring a short, current picture of daily support needs so every community evaluates the same facts.

Daily support

  • Help needed with bathing, dressing, toileting, eating, and transfers
  • Mobility aids, falls, and whether one or two people are needed for assistance
  • Medication support, treatments, diet, and other routine care needs

Cognition and safety

  • Memory changes, communication needs, or decisions a loved one cannot safely make alone
  • Wandering, exit-seeking, sleep disruption, or behaviors that affect safety
  • What helps on a difficult day, including familiar routines and calming approaches

Records and timing

  • A current medication list and relevant clinician or hospital paperwork, if applicable
  • Recent rehab or hospital discharge information and follow-up instructions
  • Move timing, preferred residence type, and the decision-makers who need to review the plan

Get these answers in writing

  • Which needs can this exact residence support, and which would require another setting or added service?
  • What is included in the assessed care level, what costs extra, and when will it be reassessed?
  • What changes in mobility, cognition, behavior, or medical needs could lead to a transfer or discharge?
  • What form, clinician signature, test, deposit, or timeline is still required before move-in?

Keep medical records private: do not put medication lists, diagnoses, or documents in Haven's general request form. Ask the community which secure process it uses for an assessment. This is preparation, not medical or legal advice.

Pricing & cost

Community-published rates and editor-approved community submissions are labeled separately from market benchmarks. A benchmark is not this community's price or an all-in quote.

Level of careMonthly costSource
Assisted Living$3,820–$5,980/mo (benchmark median $4,780)Market benchmark — not this community's rate
Memory Care$3,920–$6,130/mo (benchmark median $4,900)Market benchmark — not this community's rate

Facility-specific starting rates preserve every captured source-stated care and fee qualification in their row. A starting rate is not a current all-in quote. Market benchmarks are not rates from this community. How we estimate costs

Ask for the all-in monthly number

Before comparing this community with another, ask each one to put the same items in writing for the residence and care your family needs.

  • Base rent for the actual residence type
  • Care level, points, or add-on care charges
  • One-time community, move-in, or assessment fees
  • Medication management and other recurring service fees
  • Annual increase policy and what happens if care needs change
Contact Twin Oaks Assisted Living and Memory Care directly for exact pricing →

Location

654 East 3300 South, Salt Lake City, UT

  • Monday: 9:00 AM – 6:00 PM
  • Tuesday: 9:00 AM – 6:00 PM
  • Wednesday: 9:00 AM – 6:00 PM
  • Thursday: 9:00 AM – 6:00 PM
  • Friday: 9:00 AM – 6:00 PM
  • Saturday: 9:00 AM – 6:00 PM
  • Sunday: 9:00 AM – 6:00 PM

Third-party listing snapshots

Each card is a separately linked third-party listing snapshot, with the date Haven observed it. These are not a Haven aggregate, recommendation, or verified-family review.

Common questions about Twin Oaks Assisted Living and Memory Care

How much does Twin Oaks Assisted Living and Memory Care cost?

Twin Oaks Assisted Living and Memory Care does not currently have a source-reviewed exact rate displayed in this profile. The assisted living planning band for the Salt Lake City, UT area is $3,820–$5,980 per month (midpoint $4,780), using the source-specific benchmark or derived method identified with that band and adjusted for local prices. This is not Twin Oaks Assisted Living and Memory Care's quote; request a written, current all-in price from the community.

What types of care does Twin Oaks Assisted Living and Memory Care offer?

Twin Oaks Assisted Living and Memory Care in Salt Lake City, UT offers assisted living, memory care and has a listed licensed capacity of 78.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

  • Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Salt Lake City.
  • Openings can change quickly:if a community's location and care options look promising, tour early and confirm its current process directly.
  • Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Your next steps — this week

  1. 1
    Confirm the fit
    Check the inspection record and staffing data on this page against your loved one's needs.
  2. 2
    Get exact pricing & availability
    Request current rates for Twin Oaks Assisted Living and Memory Care, and ask for a written all-in quote and the date it was confirmed.
  3. 3
    Tour 2–3 communities
    Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
  4. 4
    Ask before paying a deposit
    If you are considering a residence hold, ask whether a deposit is required, whether it is refundable, and get the written terms before paying.

Data status & corrections

Source labels identify who supplied a fact. They are not a blanket endorsement, live-availability signal, or paid placement. Participation never changes an official record, source label, or evidence review.

Methodology →
State record
Utah regulator record; license and public inspection facts remain separate from CMS ratings.
Regulator record retrieved: Aug 23, 2026Official regulator record
Google
Third-party listing or rating context; confirm time-sensitive contact details directly with the community.
Listing checked: Aug 3, 2026Google listing
Official website
Information published by the community; it is not an independent quality rating.
Website checked: Aug 3, 2026Community website

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