Salt Lake City, UT · 140 licensed capacity
Assisted Living
Assisted Living market benchmark$3,820–$5,980/mo not this community's rate
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Skilled NursingCMS verified
Monument Healthcare Millcreek
1201 East 4500 South, Salt Lake City, UT 84117 · Salt Lake County
Get the skilled nursing and rehabilitation care you need in Bountiful at Monument Health Millcreek. Personalized treatment plans based on your needs.
Community website summary; it is not a regulatory finding or a Haven recommendation. View community website →
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Side-by-side research
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Photos via facility website.
CMS historical census context
CMS historical average census: 70% occupied
CMS reports an average of 84 residents for 120 certified beds (70% occupied). CMS Provider Information released 2026-08-06. This is historical census context, not a live availability count.
Source: CMS Care Compare average daily residents versus certified beds; CMS Provider Information released 2026-08-06. It does not report a current vacancy. Confirm current openings directly with the community.
At a glance
- CMS-certified beds
- 120
- Avg. residents/day
- 84
- Ownership type (CMS)
- For profit - Limited Liability company
- Chain name (CMS)
- Monument Health Group
- Continuing-care designation (CMS)
- CMS does not list a continuing care retirement community
- CMS provider #
- 465139
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Haven free public decision brief
Monument Healthcare Millcreek
1201 East 4500 South, Salt Lake City, UT 84117
Public contact: 8012613664 · https://monumenthg.com/location/salt-lake-city/millcreek/
Source page: https://havenforseniors.com/facility/monument-healthcare-millcreek-salt-lake-city
Public evidence and repeatable questions only. This brief contains no family profile, health history, shortlist, private notes, request, referral, ranking, live-opening claim, or care-fit decision.
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Decision questions still to verify
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3 of 7 topics have evidence here
Every topic still needs a person-specific answer.
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- Ask directly
All-in monthly price
This page includes a local market benchmark, not a rate from this community.
Source & scope: A market benchmark helps orient a search, but it cannot tell you this community's all-in cost.
Ask before deciding
- What is the all-in monthly cost for the skilled nursing residence and care my family needs?
- Please itemize base rent, care charges, medication management, one-time fees, and the next annual rate increase in writing.
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Utah funding path
Not verified: no community-specific Utah New Choices funding-path policy is published for this community.
Source & scope: A Utah license, price, or care listing does not establish waiver participation or coverage. Do not treat missing evidence as a negative answer.
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- Which exact Utah program is relevant, and is the person already screened, enrolled, or authorized for the services being discussed?
- What remains the resident's responsibility for room, board, care, deposits, and other charges? Please put the current answer in writing.
- Some evidence on this page
Care fit for your loved one
This profile lists Skilled Nursing.
Source & scope: This profile includes information from the community's public website. A listed care type does not confirm staffing, accommodations, or suitability for one person's needs.
Ask before deciding
- After a nurse or clinical assessment, can you safely support the mobility, medication, cognitive, behavioral, and medical needs we described?
- What care is included, what costs extra, and what happens if those needs change after move-in?
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Current availability and waitlist
CMS publishes historical average daily census for this nursing-home provider record; it is not a live vacancy count.
Source & scope: Do not infer an opening from licensed capacity, historical census, or a listing's presence on Haven. Availability can change daily.
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- Do you have a suitable skilled nursing opening now, and when was that availability confirmed?
- If not, what is the waitlist, expected timing, required deposit, and refund policy?
- Some evidence on this page
License and inspection record
CMS publishes a nursing-home provider record (#465139), including the federal data shown on this page.
Source & scope: CMS is a federal nursing-home source. It does not verify assisted-living licensing, live availability, or an individual resident's care fit.
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- What is the current license status for this exact building and care setting? May we review the latest survey, complaint findings, and corrective actions?
- Do any public findings, ownership changes, or conditions affect the care or residence we are considering?
- Some evidence on this page
Family experience to ask about
This page links these individual third-party listing snapshots: Google listing snapshot (236 reviews; observed Aug 3, 2026).
Source & scope: Each card is a separately linked third-party listing snapshot, not a Haven aggregate or verified-family review. Review counts and ratings do not verify current staffing, safety, availability, or fit for your loved one.
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- May we speak privately with current residents or family representatives before deciding?
- What patterns should we ask about: communication, response times, staff turnover, food, activities, and care-plan changes?
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Residency contract and exit terms
Not verified: this facility record does not include source-dated residency-document availability.
Source & scope: A listing, review, rate, or regulator record does not replace the terms you will be asked to sign. Review the actual documents before paying a deposit.
Ask before deciding
- May we take a blank residency agreement, fee schedule, and house rules home before paying a deposit?
- Which deposits are refundable, when can rates increase, and what notice or appeal process applies to a transfer or discharge?
Haven does not treat a score, capacity, rating, license, or review as a guarantee of current availability, quality, safety, or suitability. Compare written answers from at least two communities before signing.
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Before a tour or care-fit call
Prepare for Monument Healthcare Millcreek's care assessment
A community's own assessment process determines whether it can safely support one person's needs. A listing and a tour cannot answer that. Bring a short, current picture of daily support needs so every community evaluates the same facts.
Daily support
- Help needed with bathing, dressing, toileting, eating, and transfers
- Mobility aids, falls, and whether one or two people are needed for assistance
- Medication support, treatments, diet, and other routine care needs
Cognition and safety
- Memory changes, communication needs, or decisions a loved one cannot safely make alone
- Wandering, exit-seeking, sleep disruption, or behaviors that affect safety
- What helps on a difficult day, including familiar routines and calming approaches
Records and timing
- A current medication list and relevant clinician or hospital paperwork, if applicable
- Recent rehab or hospital discharge information and follow-up instructions
- Move timing, preferred residence type, and the decision-makers who need to review the plan
Get these answers in writing
- Which needs can this exact residence support, and which would require another setting or added service?
- What is included in the assessed care level, what costs extra, and when will it be reassessed?
- What changes in mobility, cognition, behavior, or medical needs could lead to a transfer or discharge?
- What form, clinician signature, test, deposit, or timeline is still required before move-in?
Keep medical records private: do not put medication lists, diagnoses, or documents in Haven's general request form. Ask the community which secure process it uses for an assessment. This is preparation, not medical or legal advice.
Pricing & cost
Community-published rates and editor-approved community submissions are labeled separately from market benchmarks. A benchmark is not this community's price or an all-in quote.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $8,100–$11,950/mo (planning midpoint $9,700) | Derived market estimate — not this community's rate |
Facility-specific starting rates preserve every captured source-stated care and fee qualification in their row. A starting rate is not a current all-in quote. Market benchmarks are not rates from this community. How we estimate costs
Ask for the all-in monthly number
Before comparing this community with another, ask each one to put the same items in writing for the residence and care your family needs.
- Base rent for the actual residence type
- Care level, points, or add-on care charges
- One-time community, move-in, or assessment fees
- Medication management and other recurring service fees
- Annual increase policy and what happens if care needs change
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 3.74
- National avg ≈ 3.9
- RN hrs / resident / day
- 1.05
- National avg ≈ 0.75
- Nursing staff turnover
- 46.9%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 10
- Federal fines
- None on record
- Total penalties
- 0
- Last standard survey
- 2025-11-20
- Sprinkler system
- Yes
- Resident & family council
- None
What inspectors found
The most recent findings from federal health inspections (18 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
Provide for the safe, appropriate administration of IV fluids for a resident when needed.
Provide safe, appropriate pain management for a resident who requires such services.
Ensure each resident’s drug regimen must be free from unnecessary drugs.
Make sure that a working call system is available in each resident's bathroom and bathing area.
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
Ensure that residents are free from significant medication errors.
Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Physical therapy
- ✓ Occupational therapy
- ✓ Rehabilitation services
- ✓ Daily activities & events
- ✓ 24-hour staff
Location
1201 East 4500 South, Salt Lake City, UT
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Third-party listing snapshots
Each card is a separately linked third-party listing snapshot, with the date Haven observed it. These are not a Haven aggregate, recommendation, or verified-family review.
Common questions about Monument Healthcare Millcreek
How much does Monument Healthcare Millcreek cost?
Monument Healthcare Millcreek does not currently have a source-reviewed exact rate displayed in this profile. The skilled nursing planning band for the Salt Lake City, UT area is $8,100–$11,950 per month (midpoint $9,700), using the source-specific benchmark or derived method identified with that band and adjusted for local prices. This is not Monument Healthcare Millcreek's quote; request a written, current all-in price from the community.
What is Monument Healthcare Millcreek's Medicare rating?
Medicare (CMS) rates Monument Healthcare Millcreek 4 out of 5 stars overall, including 3/5 for health inspections, 4/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.
How is the staffing at Monument Healthcare Millcreek?
Staff provide about 3.74 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 46.9% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Monument Healthcare Millcreek?
Monument Healthcare Millcreek has 18 health citations on its recent federal inspection record (last standard survey: 2025-11-20). The full citation-by-citation detail, with severity levels, is published on this page.
What does CMS report about Monument Healthcare Millcreek's historical census?
CMS reports an average of 84 residents for 120 certified beds (70% occupied). CMS Provider Information released 2026-08-06. This is historical census context, not a live availability count. CMS does not publish a live vacancy count. Ask the community for a current opening and the date it was confirmed.
What types of care does Monument Healthcare Millcreek offer?
Monument Healthcare Millcreek in Salt Lake City, UT offers skilled nursing and has a listed certified beds of 120.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Salt Lake City.
- Openings can change quickly:if a community's location and care options look promising, tour early and confirm its current process directly.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Monument Healthcare Millcreek, and ask for a written all-in quote and the date it was confirmed.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Ask before paying a depositIf you are considering a residence hold, ask whether a deposit is required, whether it is refundable, and get the written terms before paying.
Data status & corrections
Source labels identify who supplied a fact. They are not a blanket endorsement, live-availability signal, or paid placement. Participation never changes an official record, source label, or evidence review.
- CMS verified
- Federal nursing-home data from a dated CMS Provider Information source. It does not rate standalone assisted living or memory care.
- CMS Provider Information released: Aug 6, 2026Official CMS record ↗
- Third-party listing or rating context; confirm time-sensitive contact details directly with the community.
- Listing checked: Aug 3, 2026Google listing ↗
- Official website
- Information published by the community; it is not an independent quality rating.
- Website checked: Aug 3, 2026Community website ↗
Community representative with a current rate sheet or care policy? Prepare a free, source-dated profile-evidence packet — this deployment is not accepting a source, contact, document, or fact for review, and preparation does not change this profile.
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