Skilled NursingContinuing Care (CCRC / Life Plan)CMS verified

Twin Lakes Community

3802 Wade Coble Drive, Burlington, NC 27215 · Alamance County

Explore Twin Lakes Community in Burlington, NC offering independent living, assisted care, wellness programs, and an active retirement lifestyle on a scenic campus.

5.0CMS overall rating(336) 538-1400 Visit website ↗

Exceptional

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates exceptional.

Photos via google places, facility website.

Availability outlook● Fills quickly

Typically 94% full (98 of 104 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

One of Burlington's top-rated skilled nursing communities

Twin Lakes Community is a non-profit skilled nursing facility in Burlington, NC, with 104 certified beds and an average of about 98 residents per day. It is part of a continuing care retirement community, so residents can often move between levels of care on one campus.

Medicare rates it 5 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 4/5 on health inspections, 5/5 on staffing, 3/5 on quality measures.

Staff provide about 5.30 total nurse hours per resident each day (0.71 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 39.3%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 3 health deficiencies at its most recent standard survey, and 1 federal fine totaling $6,152 in the recent record.

Strengths

✓5-star overall CMS rating
✓Strong health-inspection rating
✓Above-average nurse staffing (5.30 hrs/resident/day)
✓Low staff turnover (continuity of care)
✓Full sprinkler system
✓Active resident & family council

Things to ask about

None noted in the public data.

Best for: Families who want a highly rated, well-staffed setting in Burlington for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds: 104
Avg. residents/day: 98
Ownership: Non profit - Corporation
Part of a chain: Independent
Continuing care: Yes — multiple care levels
CMS provider #: 345235

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$8,280–$10,750/mo (median $9,250)	Local market estimate
Continuing Care (CCRC / Life Plan)	$3,160–$7,730/mo (median $6,280)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Burlington prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Twin Lakes Community →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 5.30; National avg ≈ 3.9
RN hrs / resident / day: 0.71; National avg ≈ 0.75
Nursing staff turnover: 39.3%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 3
Federal fines: 1 ($6,152)
Total penalties: 1
Last standard survey: 2026-03-19
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (7 citations on record — showing the latest 7). Every nursing home is inspected roughly once a year; most receive some citations.

2026-03-19Severity E — potential for harmResident Assessment and Care Planning Deficiencies

Assure that each resident’s assessment is updated at least once every 3 months.

2026-03-19Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

2026-03-19Severity C — minimalResident Rights Deficiencies

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

2025-03-11Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

2025-03-11Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

2024-08-07Severity E — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from the wrongful use of the resident's belongings or money.

2024-08-07Severity E — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2024-08-07	Fine	$6,152

Services & amenities

✓ Continuing care community (multiple care levels on one campus)
✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Rehabilitation services
✓ Memory care
✓ Restaurant-style dining
✓ Daily activities & events

Location

3802 Wade Coble Drive, Burlington, NC

Monday: 8:30 AM – 4:30 PM
Tuesday: 8:30 AM – 4:30 PM
Wednesday: 8:30 AM – 4:30 PM
Thursday: 8:30 AM – 4:30 PM
Friday: 8:30 AM – 4:30 PM
Saturday: Closed
Sunday: Closed

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

4.9

19 reviews →

Verified family reviews

No verified family reviews yet for Twin Lakes Community.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

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Common questions about Twin Lakes Community

How much does Twin Lakes Community cost?

Twin Lakes Community does not publish exact rates. Comparable skilled nursing in the Burlington, NC area typically runs $8,280–$10,750 per month (median $9,250, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Twin Lakes Community's Medicare rating?

Medicare (CMS) rates Twin Lakes Community 5 out of 5 stars overall, including 4/5 for health inspections, 5/5 for staffing, 3/5 for quality measures. The national average is about 3 stars.

How is the staffing at Twin Lakes Community?

Staff provide about 5.30 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 39.3% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Twin Lakes Community?

Twin Lakes Community has 7 health citations on its recent federal inspection record (last standard survey: 2026-03-19). The full citation-by-citation detail, with severity levels, is published on this page.

Does Twin Lakes Community have availability?

Typically 94% full (98 of 104 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Twin Lakes Community offer?

Twin Lakes Community in Burlington, NC offers skilled nursing, continuing care (ccrc / life plan) and is licensed for 104 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Burlington.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Start with a free shortlist →Take the 2-minute assessment

Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for Twin Lakes Community — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
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