Skilled NursingCMS verified

Troy Hills Center

200 Reynolds Ave, Parsippany, NJ 07054 · Morris County

Excelcare at Troy Hills Center provides compassionate skilled nursing, short-term rehab, hospice care, and modern amenities to support comfort, healing, and well-being.

2.0CMS overall rating(973) 887-8080 Visit website ↗

Fair

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates fair.

Photos via google places, facility website.

Availability outlookUsually has openings

Typically 66% full — availability is generally good.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A below-average federal rating — worth a careful look in Parsippany

Troy Hills Center is a for-profit skilled nursing facility in Parsippany, NJ, with 130 certified beds and an average of about 86 residents per day. It operates as part of the Genesis Healthcare network.

Medicare rates it 2 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 1/5 on health inspections, 3/5 on staffing, 5/5 on quality measures.

Staff provide about 3.21 total nurse hours per resident each day (0.85 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 37%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 23 health deficiencies at its most recent standard survey.

Strengths

✓Low staff turnover (continuity of care)
✓No federal fines on record
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average 2-star overall CMS rating
•Below-average health-inspection rating
•Below-average nurse staffing (3.21 hrs/resident/day)
•23 deficiencies at last survey

Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Parsippany options — our advisors can help you compare.

At a glance

Certified beds: 130
Avg. residents/day: 86
Ownership: For profit - Corporation
Part of a chain: Genesis Healthcare
Continuing care: No
CMS provider #: 315138

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$12,170–$16,340/mo (median $13,830)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Newark prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Troy Hills Center →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.21; National avg ≈ 3.9
RN hrs / resident / day: 0.85; National avg ≈ 0.75
Nursing staff turnover: 37%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 23
Federal fines: None on record
Total penalties: 0
Last standard survey: 2024-11-25
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (43 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-04-09Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

2026-04-09Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2026-04-09Severity D — potential for harmFrom a complaintNutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

2024-11-25Severity F — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2024-11-25Severity F — potential for harmAdministration Deficiencies

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

2024-11-25Severity E — potential for harmResident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

2024-11-25Severity E — potential for harmResident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

2024-11-25Severity E — potential for harmPharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Rehabilitation services
✓ Respite / short-term stays
✓ Restaurant-style dining
✓ Private rooms available

Location

200 Reynolds Ave, Parsippany, NJ

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

4.1

12 reviews →

Verified family reviews

No verified family reviews yet for Troy Hills Center.

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Common questions about Troy Hills Center

How much does Troy Hills Center cost?

Troy Hills Center does not publish exact rates. Comparable skilled nursing in the Parsippany, NJ area typically runs $12,170–$16,340 per month (median $13,830, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Troy Hills Center's Medicare rating?

Medicare (CMS) rates Troy Hills Center 2 out of 5 stars overall, including 1/5 for health inspections, 3/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at Troy Hills Center?

Staff provide about 3.21 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 37% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Troy Hills Center?

Troy Hills Center has 43 health citations on its recent federal inspection record (last standard survey: 2024-11-25). The full citation-by-citation detail, with severity levels, is published on this page.

Does Troy Hills Center have availability?

Typically 66% full — availability is generally good. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Troy Hills Center offer?

Troy Hills Center in Parsippany, NJ offers skilled nursing and is licensed for 130 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Newark.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
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Your next steps — this week

1
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2
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3
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4
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