Skilled NursingCMS verified

The Terrace at Crystal LLC

3245 Vera Cruz Avenue North, Crystal, MN 55422 · Hennepin County

The Terrace At Crystal is a skilled nursing and rehabilitation facility in Crystal, Minnesota. We offer a wide range of services, including long-term care, short-term rehabilitation, and respite care. We are committed to providing our residents with the highest quality care in a comfortable and home-like setting.

Not yet ratedCMS overall rating(763) 971-6300 Visit website ↗

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Unrated

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates unrated.

Photos via facility website.

Availability outlookModerate availability

Typically 77% full — openings are usually available.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A Crystal skilled nursing community awaiting a federal rating

The Terrace at Crystal LLC is a for-profit skilled nursing facility in Crystal, MN, with 85 certified beds and an average of about 66 residents per day.

This community does not yet carry a Medicare overall star rating — often the case for newer facilities or those with a recent ownership change. We recommend requesting its most recent state survey directly.

Staff provide about 4.43 total nurse hours per resident each day (0.52 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 27.5%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 35 health deficiencies at its most recent standard survey, and 8 federal fines totaling $174,044 in the recent record. This facility is in the CMS Special Focus Facility program, which targets homes with a history of serious quality problems.

Strengths

✓Above-average nurse staffing (4.43 hrs/resident/day)
✓Low staff turnover (continuity of care)
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Not yet assigned a federal overall star rating
•35 deficiencies at last survey
•$174,044 in federal fines
•In the CMS Special Focus Facility program

Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Crystal options — our advisors can help you compare.

At a glance

Certified beds: 85
Avg. residents/day: 66
Ownership: For profit - Individual
Part of a chain: Independent
Continuing care: No
CMS provider #: 245289

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Not yet rated

Health inspections

Not yet rated

Staffing

Not yet rated

Quality measures

Not yet rated

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$12,280–$16,450/mo (median $13,940)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Minneapolis prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for The Terrace at Crystal LLC →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 4.43; National avg ≈ 3.9
RN hrs / resident / day: 0.52; National avg ≈ 0.75
Nursing staff turnover: 27.5%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

⚠️ This community carries a serious CMS flag (Special Focus Facility). We recommend reviewing the full inspection report and raising it directly on any tour.

Health deficiencies (last survey): 35
Federal fines: 8 ($174,044)
Total penalties: 12
Last standard survey: 2025-12-08
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (158 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-04-16Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

2026-04-16Severity D — potential for harmFrom a complaintResident Rights Deficiencies

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

2026-04-16Severity D — potential for harmFrom a complaintResident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

2026-03-19Severity E — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies

Ensure services provided by the nursing facility meet professional standards of quality.

2026-03-05Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2026-03-05Severity D — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2026-01-30Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide safe, appropriate pain management for a resident who requires such services.

2026-01-21Severity D — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2025-12-08	Payment denial	—
2024-08-30	Payment denial	—
2024-08-06	Fine	$16,349
2024-03-27	Fine	$17,813
2024-03-27	Payment denial	—
2024-01-22	Fine	$14,814
2024-01-08	Fine	$4,938
2024-01-02	Fine	$4,545

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Rehabilitation services
✓ 24-hour staff

Location

3245 Vera Cruz Avenue North, Crystal, MN

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

2.9

34 reviews →

Verified family reviews

No verified family reviews yet for The Terrace at Crystal LLC.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about The Terrace at Crystal LLC

How much does The Terrace at Crystal LLC cost?

The Terrace at Crystal LLC does not publish exact rates. Comparable skilled nursing in the Crystal, MN area typically runs $12,280–$16,450 per month (median $13,940, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

How is the staffing at The Terrace at Crystal LLC?

Staff provide about 4.43 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 27.5% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at The Terrace at Crystal LLC?

The Terrace at Crystal LLC has 158 health citations on its recent federal inspection record (last standard survey: 2025-12-08). The full citation-by-citation detail, with severity levels, is published on this page.

Does The Terrace at Crystal LLC have availability?

Typically 77% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does The Terrace at Crystal LLC offer?

The Terrace at Crystal LLC in Crystal, MN offers skilled nursing and is licensed for 85 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

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Your next steps — this week

1
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Check the inspection record and staffing data on this page against your loved one's needs.
2
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3
Tour 2–3 communities
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4
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