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Skilled NursingCMS verified

The Pines Nursing and Rehabilitation Center

524 Carpenter Dam Road, Hot Springs, AR 71901 · Garland County

The Pines Nursing & Rehabilitation Center is dedicated to enhancing the lives of elders and providing comfort and peace of mind when you need it most.

3.0CMS overall rating(501) 262-4124Visit website ↗
63
Good
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates good.
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Photos via google places, facility website.

Availability outlookUsually has openings

Typically 59% full — availability is generally good.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A solid, federally rated skilled nursing option in Hot Springs

The Pines Nursing and Rehabilitation Center is a for-profit skilled nursing facility in Hot Springs, AR, with 125 certified beds and an average of about 74 residents per day. It operates as part of the Southern Administrative Services network.

Medicare rates it 3 out of 5 stars overall — right around the national average. Component ratings: 3/5 on health inspections, 3/5 on staffing, 4/5 on quality measures.

Staff provide about 4.03 total nurse hours per resident each day (0.42 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 50.5%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 4 health deficiencies at its most recent standard survey, and 1 federal fine totaling $13,863 in the recent record.

Strengths

  • Above-average nurse staffing (4.03 hrs/resident/day)
  • Full sprinkler system
  • Active resident & family council

Things to ask about

None noted in the public data.

Best for: Families weighing a dependable, mid-rated skilled nursing option in Hot Springs, especially when location or Medicaid acceptance matters.

At a glance

Certified beds
125
Avg. residents/day
74
Ownership
For profit - Limited Liability company
Part of a chain
Southern Administrative Services
Continuing care
No
CMS provider #
045243

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of careMonthly costSource
Skilled Nursing$6,700–$8,360/mo (median $7,330)Local market estimate

2024–2026 published survey medians, state median adjusted to local Hot Springs prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for The Pines Nursing and Rehabilitation Center

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
4.03
National avg ≈ 3.9
RN hrs / resident / day
0.42
National avg ≈ 0.75
Nursing staff turnover
50.5%
National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey)
4
Federal fines
1 ($13,863)
Total penalties
1
Last standard survey
2025-04-02
Sprinkler system
Yes
Resident & family council
Resident

What inspectors found

The most recent findings from federal health inspections (15 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-04-02Severity F — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2025-04-02Severity E — potential for harmPharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

2025-04-02Severity E — potential for harmNutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

2025-04-02Severity D — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2024-08-29Severity J — immediate jeopardyFrom a complaintPharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

2024-08-29Severity E — potential for harmFrom a complaintResident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

2024-08-29Severity E — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2024-02-23Severity F — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

DateTypeAmount
2024-08-29Fine$13,863

Services & amenities

  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy
  • Rehabilitation services
  • Restaurant-style dining
  • Wellness programs
  • Daily activities & events
  • 24/7 staff

Location

524 Carpenter Dam Road, Hot Springs, AR

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for The Pines Nursing and Rehabilitation Center.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about The Pines Nursing and Rehabilitation Center

How much does The Pines Nursing and Rehabilitation Center cost?

The Pines Nursing and Rehabilitation Center does not publish exact rates. Comparable skilled nursing in the Hot Springs, AR area typically runs $6,700–$8,360 per month (median $7,330, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is The Pines Nursing and Rehabilitation Center's Medicare rating?

Medicare (CMS) rates The Pines Nursing and Rehabilitation Center 3 out of 5 stars overall, including 3/5 for health inspections, 3/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.

How is the staffing at The Pines Nursing and Rehabilitation Center?

Staff provide about 4.03 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 50.5% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at The Pines Nursing and Rehabilitation Center?

The Pines Nursing and Rehabilitation Center has 15 health citations on its recent federal inspection record (last standard survey: 2025-04-02). The full citation-by-citation detail, with severity levels, is published on this page.

Does The Pines Nursing and Rehabilitation Center have availability?

Typically 59% full — availability is generally good. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does The Pines Nursing and Rehabilitation Center offer?

The Pines Nursing and Rehabilitation Center in Hot Springs, AR offers skilled nursing and is licensed for 125 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

  • Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Hot Springs.
  • The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
  • Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Your next steps — this week

  1. 1
    Confirm the fit
    Check the inspection record and staffing data on this page against your loved one's needs.
  2. 2
    Get exact pricing & availability
    Request current rates for The Pines Nursing and Rehabilitation Center — takes one minute, answered same day.
  3. 3
    Tour 2–3 communities
    Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
  4. 4
    Hold a spot
    Most communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website

Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.

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