Skilled NursingCMS verified

The Laurels of Bon Air

9101 Bon Air Crossings Drive, Bon Air, VA 23235 · Chesterfield County

Discover skilled nursing care in Bon Air, VA — a historic Richmond suburb near Chippenham Hospital and charming Victorian neighborhoods.

2.0CMS overall rating(804) 521-9980 Visit website ↗

Fair

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates fair.

Photos via google places, facility website.

Availability outlook● Fills quickly

Typically 91% full (113 of 124 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A below-average federal rating — worth a careful look in Bon Air

The Laurels of Bon Air is a for-profit skilled nursing facility in Bon Air, VA, with 124 certified beds and an average of about 113 residents per day. It operates as part of the Ciena Healthcare/Laurel Health Care network.

Medicare rates it 2 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 2/5 on health inspections, 2/5 on staffing, 4/5 on quality measures.

Staff provide about 3.63 total nurse hours per resident each day (0.54 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 66.2%, higher than the ~52% national average. On the safety record, CMS notes 19 health deficiencies at its most recent standard survey.

Strengths

✓No federal fines on record
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average 2-star overall CMS rating
•Below-average health-inspection rating
•Below-average nurse staffing (3.63 hrs/resident/day)
•High staff turnover (66.2%)
•19 deficiencies at last survey

Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Bon Air options — our advisors can help you compare.

At a glance

Certified beds: 124
Avg. residents/day: 113
Ownership: For profit - Limited Liability company
Part of a chain: Ciena Healthcare/Laurel Health Care
Continuing care: No
CMS provider #: 495394

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$7,970–$10,460/mo (median $8,950)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Richmond prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for The Laurels of Bon Air →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.63; National avg ≈ 3.9
RN hrs / resident / day: 0.54; National avg ≈ 0.75
Nursing staff turnover: 66.2%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 19
Federal fines: None on record
Total penalties: 0
Last standard survey: 2024-06-27
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (67 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-01-07Severity E — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2026-01-07Severity D — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2024-12-20Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2024-12-20Severity D — potential for harmFrom a complaintAdministration Deficiencies

Provide timely, quality laboratory services/tests to meet the needs of residents.

2024-06-27Severity E — potential for harmResident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2024-06-27Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Ensure each resident receives an accurate assessment.

2024-06-27Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

2024-06-27Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Physical therapy
✓ Occupational therapy
✓ Rehabilitation services
✓ Memory care
✓ Respite / short-term stays
✓ Restaurant-style dining
✓ Daily activities & events
✓ Library
✓ 24-hour staff

Location

9101 Bon Air Crossings Drive, Bon Air, VA

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

3.9

321 reviews →

Verified family reviews

No verified family reviews yet for The Laurels of Bon Air.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about The Laurels of Bon Air

How much does The Laurels of Bon Air cost?

The Laurels of Bon Air does not publish exact rates. Comparable skilled nursing in the Bon Air, VA area typically runs $7,970–$10,460 per month (median $8,950, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is The Laurels of Bon Air's Medicare rating?

Medicare (CMS) rates The Laurels of Bon Air 2 out of 5 stars overall, including 2/5 for health inspections, 2/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.

How is the staffing at The Laurels of Bon Air?

Staff provide about 3.63 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 66.2% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at The Laurels of Bon Air?

The Laurels of Bon Air has 67 health citations on its recent federal inspection record (last standard survey: 2024-06-27). The full citation-by-citation detail, with severity levels, is published on this page.

Does The Laurels of Bon Air have availability?

Typically 91% full (113 of 124 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does The Laurels of Bon Air offer?

The Laurels of Bon Air in Bon Air, VA offers skilled nursing and is licensed for 124 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Richmond.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Start with a free shortlist →Take the 2-minute assessment

Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for The Laurels of Bon Air — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
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