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Skilled NursingCMS verified

Sunterra Springs Springfield

4935 S National Ave, Springfield, MO 65810 · Greene County

3.0CMS overall rating(417) 720-8050Visit website ↗
57
Good
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates good.
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Photos via google places, facility website.

Availability outlookVery limited availability

Typically 96% full (36 of 38 beds occupied on an average day). Openings here tend to go fast.

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A solid, federally rated skilled nursing option in Springfield

Sunterra Springs Springfield is a for-profit skilled nursing facility in Springfield, MO, with 38 certified beds and an average of about 36 residents per day. It operates as part of the Sunterra Springs network.

Medicare rates it 3 out of 5 stars overall — right around the national average. Component ratings: 2/5 on health inspections, 3/5 on staffing, 5/5 on quality measures.

Staff provide about 3.93 total nurse hours per resident each day (1.14 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 62.5%, higher than the ~52% national average. On the safety record, CMS notes 11 health deficiencies at its most recent standard survey, and 13 federal fines totaling $70,171 in the recent record.

Strengths

  • Above-average nurse staffing (3.93 hrs/resident/day)
  • Full sprinkler system

Things to ask about

  • Below-average health-inspection rating
  • $70,171 in federal fines
Best for: Families weighing a dependable, mid-rated skilled nursing option in Springfield, especially when location or Medicaid acceptance matters.

At a glance

Certified beds
38
Avg. residents/day
36
Ownership
For profit - Limited Liability company
Part of a chain
Sunterra Springs
Continuing care
No
CMS provider #
265871

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of careMonthly costSource
Skilled Nursing$5,890–$7,670/mo (median $6,590)Local market estimate

2024–2026 published survey medians, state median adjusted to local Springfield prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Sunterra Springs Springfield

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
3.93
National avg ≈ 3.9
RN hrs / resident / day
1.14
National avg ≈ 0.75
Nursing staff turnover
62.5%
National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey)
11
Federal fines
13 ($70,171)
Total penalties
14
Last standard survey
2025-06-02
Sprinkler system
Yes
Resident & family council
None

What inspectors found

The most recent findings from federal health inspections (29 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-06-02Severity F — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2025-06-02Severity E — potential for harmFreedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

2025-06-02Severity E — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2025-06-02Severity E — potential for harmEnvironmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

2025-06-02Severity D — potential for harmQuality of Life and Care Deficiencies

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

2025-06-02Severity D — potential for harmQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2025-06-02Severity D — potential for harmQuality of Life and Care Deficiencies

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

2025-06-02Severity D — potential for harmQuality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

DateTypeAmount
2025-06-02Payment denial
2023-10-10Fine$4,587
2023-10-02Fine$4,587
2023-09-25Fine$4,587
2023-09-18Fine$4,587
2023-09-11Fine$4,587
2023-09-05Fine$4,587
2023-08-28Fine$4,587

Services & amenities

  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy
  • Restaurant-style dining

Location

4935 S National Ave, Springfield, MO

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for Sunterra Springs Springfield.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Sunterra Springs Springfield

How much does Sunterra Springs Springfield cost?

Sunterra Springs Springfield does not publish exact rates. Comparable skilled nursing in the Springfield, MO area typically runs $5,890–$7,670 per month (median $6,590, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Sunterra Springs Springfield's Medicare rating?

Medicare (CMS) rates Sunterra Springs Springfield 3 out of 5 stars overall, including 2/5 for health inspections, 3/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at Sunterra Springs Springfield?

Staff provide about 3.93 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 62.5% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Sunterra Springs Springfield?

Sunterra Springs Springfield has 29 health citations on its recent federal inspection record (last standard survey: 2025-06-02). The full citation-by-citation detail, with severity levels, is published on this page.

Does Sunterra Springs Springfield have availability?

Typically 96% full (36 of 38 beds occupied on an average day). Openings here tend to go fast. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Sunterra Springs Springfield offer?

Sunterra Springs Springfield in Springfield, MO offers skilled nursing and is licensed for 38 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

  • Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Springfield.
  • The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
  • Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Your next steps — this week

  1. 1
    Confirm the fit
    Check the inspection record and staffing data on this page against your loved one's needs.
  2. 2
    Get exact pricing & availability
    Request current rates for Sunterra Springs Springfield — takes one minute, answered same day.
  3. 3
    Tour 2–3 communities
    Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
  4. 4
    Hold a spot
    Most communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogle

Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.

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