1500 Portland Avenue, Rochester, NY 14621 · Monroe County
St. Ann’s Community offers senior living, care services, and expert support to help families find comfort, connection, and quality of life.
A little clarity for your next step
Start with the things that matter to your loved one. Use the details below to build your questions, then ask the community what life and care would look like for them.
Reviews reflect individual experiences. Inspection findings describe specific events; missing reports do not mean there were no concerns.
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1 / 1Photo 1 · facility website. Photos may not reflect current rooms or services.
Picture your loved one here
Ask to see a room like the one available, its bathroom, dining spaces, and outdoor areas. On a visit, notice how easy it feels to move around and how staff interact with residents.
Reported average: 366.1 residents per day across 470 certified beds (78% occupancy).
This does not show current vacancies, waitlists, room types or whether the community can meet your care needs. Contact the community to confirm current openings.
Source: CMS Care Compare, reported average daily residents and certified beds. This is not a live availability feed.
A summary of reported federal nursing-home measures. Review the dates and original records below.
St. Ann's Community is a non-profit skilled nursing facility in Rochester, NY, with 470 certified beds and an average of about 366 residents per day.
Medicare rates it 4 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 4/5 on health inspections, 4/5 on staffing, 4/5 on quality measures.
Staff provide about 3.98 total nurse hours per resident each day (0.46 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 38.9%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 3 health deficiencies at its most recent standard survey, and 2 federal fines totaling $55,495 in the recent record.
You do not have to know every answer before you visit. Start with these questions and ask for details specific to your loved one.
Topics noted in the summary
Can we review the inspection findings together, including what changed and how any corrections were checked?
Review the federal care record →Could we speak with current residents or families about daily life and how concerns are handled?
Read the review sources →What would the full monthly cost be for my loved one, and which care services or one-time charges are extra?
Review pricing details →How would you assess my loved one’s needs, and what happens if those needs change?
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Planning estimates are not a community quote. Ask the community for current rates and an itemized list of required charges.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $12,580–$15,390/mo (modeled range) 2024–2026 published survey medians, state median adjusted to local Rochester prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. | Local market estimate |
Published starting prices and market estimates may exclude additional fees. Request a current, itemized quote for your care needs. How we estimate costs
More nursing time per resident — and lower turnover — generally means more attentive care.
Reported federal nursing-home measures. Missing values are not a clean-record finding; check the original source for current information.
The most recent findings from federal health inspections (13 citations on record — showing the latest 8). The count is not a count of unique incidents.
Search the entries displayed here. The original record may contain additional findings.
Showing 8 of 8 citation entries on this page.
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Ensure services provided by the nursing facility meet professional standards of quality.
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Provide and implement an infection prevention and control program.
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted profess…
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Federal fines and Medicare/Medicaid payment denials on record.
| Date | Type | Amount |
|---|---|---|
| 2025-01-07 | Fine | $51,301 |
| 2023-08-28 | Fine | $4,194 |
These topics come from source records and community websites. They do not confirm that a service is currently offered, available, or included in the price.
Make it specific to your loved one
Ask which services are provided at this location, who provides them, and whether they cost extra. For care or therapy, ask about the assessment required and what happens if needs change.
Keep questions in your visit plan →1500 Portland Avenue, Rochester, NY
Reviews, when available, are shown with their source. Review ratings are separate from licensing and inspection records.
No family reviews are available on Haven for St. Ann's Community.
Ask the community about speaking with current residents or families. Use your tour planner to record what you learn and questions to follow up on.
Prepare questions for your tourSt. Ann's Community has no current published quote for skilled nursing in Haven records. The local market planning estimate is $12,580–$15,390 per month (modeled range). 2024–2026 published survey medians, state median adjusted to local Rochester prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. This is not a community quote. Ask for a current, itemized price.
Medicare (CMS) rates St. Ann's Community 4 out of 5 stars overall, including 4/5 for health inspections, 4/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.
Staff provide about 3.98 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 38.9% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
St. Ann's Community has 13 health citations on its recent federal inspection record (last standard survey: 2024-04-16). The full citation-by-citation detail, with severity levels, is published on this page.
Reported average: 366.1 residents per day across 470 certified beds (78% occupancy). These historical figures do not establish current availability. Contact the community to confirm openings, room types and admission requirements.
St. Ann's Community in Rochester, NY offers skilled nursing and is licensed for 470 beds.
Compare care fit, costs and admission requirements before a move. Timelines and openings vary by community.
Haven record updated 2026-08-24. We show imported source information. This date does not establish when a license was last checked.
Records in Rochester, NY with a shared care category and available coordinates, ordered by approximate distance. This is not a complete list of nearby communities. Confirm that each community can meet your specific care needs.
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5.0/5 Google · 2 reviews · retrieved 2026-08-03
37 federal inspection citations on file · view findings & dates →A low federal rating — review the details closely.
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