Maplewood Nursing Home INC
Scout 97Webster, NY · 74 beds
5.0CMS rating
Skilled Nursing● Very limited availability
One of Webster's top-rated skilled nursing communities.
Est. $12,580–$15,390/mo
View full evaluation →Skilled NursingCMS verified
St. Ann's Community
1500 Portland Avenue, Rochester, NY 14621 · Monroe County
St. Ann’s Community offers senior living, care services, and expert support to help families find comfort, connection, and quality of life.
75
StrongHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates strong.
Photos via google places, facility website.
Availability outlookModerate availability
Typically 79% full — openings are usually available.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A highly rated skilled nursing and rehab community in Rochester
St. Ann's Community is a non-profit skilled nursing facility in Rochester, NY, with 470 certified beds and an average of about 369 residents per day.
Medicare rates it 4 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 4/5 on health inspections, 4/5 on staffing, 4/5 on quality measures.
Staff provide about 3.77 total nurse hours per resident each day (0.45 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 36.4%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 3 health deficiencies at its most recent standard survey, and 2 federal fines totaling $55,495 in the recent record.
Strengths
- ✓Strong health-inspection rating
- ✓Low staff turnover (continuity of care)
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •Below-average nurse staffing (3.77 hrs/resident/day)
- •$55,495 in federal fines
Best for: Families who want a highly rated, well-staffed setting in Rochester for 24/7 skilled nursing or post-hospital rehabilitation.
At a glance
- Certified beds
- 470
- Avg. residents/day
- 369
- Ownership
- Non profit - Other
- Part of a chain
- Independent
- Continuing care
- No
- CMS provider #
- 335081
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $12,580–$15,390/mo (median $13,620) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Rochester prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 3.77
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.45
- National avg ≈ 0.75
- Nursing staff turnover
- 36.4%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 3
- Federal fines
- 2 ($55,495)
- Total penalties
- 2
- Last standard survey
- 2024-04-16
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (13 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2025-01-07Severity G — actual harmFrom a complaintQuality of Life and Care Deficiencies
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
2024-04-16Severity D — potential for harmResident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
2024-04-16Severity D — potential for harmQuality of Life and Care Deficiencies
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
2024-04-16Severity D — potential for harmInfection Control Deficiencies
Provide and implement an infection prevention and control program.
2022-09-22Severity E — potential for harmFreedom from Abuse, Neglect, and Exploitation Deficiencies
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
2022-09-22Severity E — potential for harmResident Assessment and Care Planning Deficiencies
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
2022-09-22Severity D — potential for harmQuality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2022-09-22Severity D — potential for harmAdministration Deficiencies
Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted profess…
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Penalty history
Federal fines and Medicare/Medicaid payment denials on record.
| Date | Type | Amount |
|---|---|---|
| 2025-01-07 | Fine | $51,301 |
| 2023-08-28 | Fine | $4,194 |
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Memory care
- ✓ Chapel / worship services
Location
1500 Portland Avenue, Rochester, NY
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for St. Ann's Community.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about St. Ann's Community
How much does St. Ann's Community cost?
St. Ann's Community does not publish exact rates. Comparable skilled nursing in the Rochester, NY area typically runs $12,580–$15,390 per month (median $13,620, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is St. Ann's Community's Medicare rating?
Medicare (CMS) rates St. Ann's Community 4 out of 5 stars overall, including 4/5 for health inspections, 4/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.
How is the staffing at St. Ann's Community?
Staff provide about 3.77 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 36.4% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at St. Ann's Community?
St. Ann's Community has 13 health citations on its recent federal inspection record (last standard survey: 2024-04-16). The full citation-by-citation detail, with severity levels, is published on this page.
Does St. Ann's Community have availability?
Typically 79% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does St. Ann's Community offer?
St. Ann's Community in Rochester, NY offers skilled nursing and is licensed for 470 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Rochester.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for St. Ann's Community — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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