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Skilled NursingCMS verified

Southbridge Rehabilitation & Health Care Center

84 Chapin Street, Southbridge, MA 01550 · Worcester County

1.0CMS overall rating(774) 437-1166Visit website ↗
29
Use Caution
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates use caution.
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Photos via google places, facility website.

Availability outlookFills quickly

Typically 92% full (132 of 144 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A low federal rating — review the details closely

Southbridge Rehabilitation & Health Care Center is a for-profit skilled nursing facility in Southbridge, MA, with 144 certified beds and an average of about 132 residents per day. It operates as part of the Athena Healthcare Systems network.

Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 2/5 on health inspections, 2/5 on staffing, 1/5 on quality measures.

Staff provide about 3.17 total nurse hours per resident each day (0.20 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 35.8%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 13 health deficiencies at its most recent standard survey.

Strengths

  • Low staff turnover (continuity of care)
  • No federal fines on record
  • Full sprinkler system
  • Active resident & family council

Things to ask about

  • Below-average 1-star overall CMS rating
  • Below-average health-inspection rating
  • Below-average nurse staffing (3.17 hrs/resident/day)
  • 13 deficiencies at last survey
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Southbridge options — our advisors can help you compare.

At a glance

Certified beds
144
Avg. residents/day
132
Ownership
For profit - Corporation
Part of a chain
Athena Healthcare Systems
Continuing care
No
CMS provider #
225293

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of careMonthly costSource
Skilled Nursing$13,310–$16,580/mo (median $14,540)Local market estimate

2024–2026 published survey medians, state median adjusted to local Worcester prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Southbridge Rehabilitation & Health Care Center

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
3.17
National avg ≈ 3.9
RN hrs / resident / day
0.20
National avg ≈ 0.75
Nursing staff turnover
35.8%
National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey)
13
Federal fines
None on record
Total penalties
0
Last standard survey
2024-12-18
Sprinkler system
Yes
Resident & family council
Resident

What inspectors found

The most recent findings from federal health inspections (43 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2024-12-18Severity E — potential for harmResident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2024-12-18Severity E — potential for harmResident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2024-12-18Severity E — potential for harmResident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2024-12-18Severity D — potential for harmResident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2024-12-18Severity D — potential for harmResident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

2024-12-18Severity D — potential for harmQuality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

2024-12-18Severity D — potential for harmPharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

2024-12-18Severity D — potential for harmPharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compar…

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy
  • Physical therapy
  • Occupational therapy
  • Rehabilitation services
  • Library
  • Private rooms available
  • 24-hour staff

Location

84 Chapin Street, Southbridge, MA

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Verified family reviews

No verified family reviews yet for Southbridge Rehabilitation & Health Care Center.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Southbridge Rehabilitation & Health Care Center

How much does Southbridge Rehabilitation & Health Care Center cost?

Southbridge Rehabilitation & Health Care Center does not publish exact rates. Comparable skilled nursing in the Southbridge, MA area typically runs $13,310–$16,580 per month (median $14,540, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Southbridge Rehabilitation & Health Care Center's Medicare rating?

Medicare (CMS) rates Southbridge Rehabilitation & Health Care Center 1 out of 5 stars overall, including 2/5 for health inspections, 2/5 for staffing, 1/5 for quality measures. The national average is about 3 stars.

How is the staffing at Southbridge Rehabilitation & Health Care Center?

Staff provide about 3.17 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 35.8% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Southbridge Rehabilitation & Health Care Center?

Southbridge Rehabilitation & Health Care Center has 43 health citations on its recent federal inspection record (last standard survey: 2024-12-18). The full citation-by-citation detail, with severity levels, is published on this page.

Does Southbridge Rehabilitation & Health Care Center have availability?

Typically 92% full (132 of 144 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Southbridge Rehabilitation & Health Care Center offer?

Southbridge Rehabilitation & Health Care Center in Southbridge, MA offers skilled nursing and is licensed for 144 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

  • Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Worcester.
  • The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
  • Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Your next steps — this week

  1. 1
    Confirm the fit
    Check the inspection record and staffing data on this page against your loved one's needs.
  2. 2
    Get exact pricing & availability
    Request current rates for Southbridge Rehabilitation & Health Care Center — takes one minute, answered same day.
  3. 3
    Tour 2–3 communities
    Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
  4. 4
    Hold a spot
    Most communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogle

Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.

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