Skilled NursingCMS verified

Sorrento

2739 Babcock, San Antonio, TX 78229 · Bexar County

Sorrento, located in San Antonio, TX, is a skilled nursing facility and rehabilitation center in the Cantex Continuing Care Network.

3.0CMS overall rating(210) 616-3250 Visit website ↗

Good

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates good.

Photos via google places, facility website.

Availability outlook● Fills quickly

Typically 90% full (101 of 112 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A solid, federally rated skilled nursing option in San Antonio

Sorrento is a for-profit skilled nursing facility in San Antonio, TX, with 112 certified beds and an average of about 101 residents per day. It operates as part of the Cantex Continuing Care network.

Medicare rates it 3 out of 5 stars overall — right around the national average. Component ratings: 2/5 on health inspections, 2/5 on staffing, 5/5 on quality measures.

Staff provide about 3.51 total nurse hours per resident each day (0.49 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 52.9%, higher than the ~52% national average. On the safety record, CMS notes 19 health deficiencies at its most recent standard survey.

Strengths

✓No federal fines on record
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average health-inspection rating
•Below-average nurse staffing (3.51 hrs/resident/day)
•19 deficiencies at last survey

Best for: Families weighing a dependable, mid-rated skilled nursing option in San Antonio, especially when location or Medicaid acceptance matters.

At a glance

Certified beds: 112
Avg. residents/day: 101
Ownership: For profit - Limited Liability company
Part of a chain: Cantex Continuing Care
Continuing care: No
CMS provider #: 676378

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$5,070–$7,610/mo (median $6,130)	Local market estimate

2024–2026 published survey medians, state median adjusted to local San Antonio prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Sorrento →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.51; National avg ≈ 3.9
RN hrs / resident / day: 0.49; National avg ≈ 0.75
Nursing staff turnover: 52.9%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 19
Federal fines: None on record
Total penalties: 0
Last standard survey: 2025-08-22
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (49 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-11-30Severity E — potential for harmFrom a complaintResident Rights Deficiencies

Honor the resident's right to organize and participate in resident/family groups in the facility.

2025-08-22Severity E — potential for harmResident Assessment and Care Planning Deficiencies

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

2025-08-22Severity E — potential for harmQuality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

2025-08-22Severity E — potential for harmNursing and Physician Services Deficiencies

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

2025-08-22Severity E — potential for harmNutrition and Dietary Deficiencies

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-trad…

2025-08-22Severity D — potential for harmResident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2025-08-22Severity D — potential for harmResident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

2025-08-22Severity D — potential for harmResident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Rehabilitation services
✓ Memory care
✓ Respite / short-term stays
✓ Scheduled transportation
✓ Restaurant-style dining
✓ On-site salon / barber
✓ Chapel / worship services
✓ Housekeeping & laundry
✓ Daily activities & events
✓ Courtyard / outdoor space
✓ Gardens / walking paths
✓ Library
✓ Private rooms available
✓ 24-hour staff

Location

2739 Babcock, San Antonio, TX

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

4.3

504 reviews →

Verified family reviews

No verified family reviews yet for Sorrento.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Sorrento

How much does Sorrento cost?

Sorrento does not publish exact rates. Comparable skilled nursing in the San Antonio, TX area typically runs $5,070–$7,610 per month (median $6,130, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Sorrento's Medicare rating?

Medicare (CMS) rates Sorrento 3 out of 5 stars overall, including 2/5 for health inspections, 2/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at Sorrento?

Staff provide about 3.51 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 52.9% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Sorrento?

Sorrento has 49 health citations on its recent federal inspection record (last standard survey: 2025-08-22). The full citation-by-citation detail, with severity levels, is published on this page.

Does Sorrento have availability?

Typically 90% full (101 of 112 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Sorrento offer?

Sorrento in San Antonio, TX offers skilled nursing and is licensed for 112 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in San Antonio.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Start with a free shortlist →Take the 2-minute assessment

Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
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Request current rates for Sorrento — takes one minute, answered same day.
3
Tour 2–3 communities
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4
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