Skilled NursingContinuing Care (CCRC / Life Plan)CMS verified

The Village at Incarnate Word

4707 Broadway Street, San Antonio, TX 78209 · Bexar County

Serving San Antonio seniors for 37 years. We offer Independent Living, Assisted Living, Skilled Nursing & Rehabilitation, and Memory Care.

4.0CMS overall rating(210) 829-7561 Visit website ↗

Strong

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates strong.

Photos via google places, facility website.

Availability outlook● Fills quickly

Typically 92% full (55 of 60 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A highly rated skilled nursing and rehab community in San Antonio

The Village at Incarnate Word is a non-profit skilled nursing facility in San Antonio, TX, with 60 certified beds and an average of about 55 residents per day. It is part of a continuing care retirement community, so residents can often move between levels of care on one campus.

Medicare rates it 4 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 4/5 on health inspections, 4/5 on staffing, 4/5 on quality measures.

Staff provide about 3.96 total nurse hours per resident each day (0.32 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 33.3%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 4 health deficiencies at its most recent standard survey.

Strengths

✓Strong health-inspection rating
✓Above-average nurse staffing (3.96 hrs/resident/day)
✓Low staff turnover (continuity of care)
✓No federal fines on record
✓Full sprinkler system
✓Active resident & family council

Things to ask about

None noted in the public data.

Best for: Families who want a highly rated, well-staffed setting in San Antonio for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds: 60
Avg. residents/day: 55
Ownership: Non profit - Corporation
Part of a chain: Independent
Continuing care: Yes — multiple care levels
CMS provider #: 676498

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$5,070–$7,610/mo (median $6,130)	Local market estimate
Continuing Care (CCRC / Life Plan)	$2,550–$7,160/mo (median $5,120)	Local market estimate

2024–2026 published survey medians, state median adjusted to local San Antonio prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for The Village at Incarnate Word →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.96; National avg ≈ 3.9
RN hrs / resident / day: 0.32; National avg ≈ 0.75
Nursing staff turnover: 33.3%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 4
Federal fines: None on record
Total penalties: 0
Last standard survey: 2025-12-12
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (17 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-12-12Severity E — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2025-12-12Severity E — potential for harmNutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

2025-12-12Severity D — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2025-12-12Severity C — minimalNutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

2025-05-16Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2024-09-27Severity F — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2024-09-27Severity E — potential for harmResident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2024-09-27Severity E — potential for harmNutrition and Dietary Deficiencies

Have a policy regarding use and storage of foods brought to residents by family and other visitors.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

✓ Continuing care community (multiple care levels on one campus)
✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Rehabilitation services
✓ Memory care
✓ On-site salon / barber
✓ Daily activities & events
✓ Library
✓ 24-hour staff

Location

4707 Broadway Street, San Antonio, TX

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

4.3

40 reviews →

Verified family reviews

No verified family reviews yet for The Village at Incarnate Word.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

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Common questions about The Village at Incarnate Word

How much does The Village at Incarnate Word cost?

The Village at Incarnate Word does not publish exact rates. Comparable skilled nursing in the San Antonio, TX area typically runs $5,070–$7,610 per month (median $6,130, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is The Village at Incarnate Word's Medicare rating?

Medicare (CMS) rates The Village at Incarnate Word 4 out of 5 stars overall, including 4/5 for health inspections, 4/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.

How is the staffing at The Village at Incarnate Word?

Staff provide about 3.96 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 33.3% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at The Village at Incarnate Word?

The Village at Incarnate Word has 17 health citations on its recent federal inspection record (last standard survey: 2025-12-12). The full citation-by-citation detail, with severity levels, is published on this page.

Does The Village at Incarnate Word have availability?

Typically 92% full (55 of 60 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does The Village at Incarnate Word offer?

The Village at Incarnate Word in San Antonio, TX offers skilled nursing, continuing care (ccrc / life plan) and is licensed for 60 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in San Antonio.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

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Your next steps — this week

1
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Check the inspection record and staffing data on this page against your loved one's needs.
2
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Request current rates for The Village at Incarnate Word — takes one minute, answered same day.
3
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4
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