Skilled NursingContinuing Care (CCRC / Life Plan)CMS verified

Smith Crossing

10501 Emilie Lane, Orland Park, IL 60467 · Cook County

Set on 32 scenic acres in Orland Park, not-for-profit Smith Crossing is the southwest suburbs' leading retirement community. Smith Crossing is more than a great place to live. We are honored that Daily Southtown readers have chosen Smith Crossing as the top pick in this year’s “Best of Southland” awards in both the Re…

4.0CMS overall rating(708) 326-2300 Visit website ↗

Strong

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates strong.

Photos via google places, facility website.

Availability outlookModerate availability

Typically 84% full — openings are usually available.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A highly rated skilled nursing and rehab community in Orland Park

Smith Crossing is a non-profit skilled nursing facility in Orland Park, IL, with 92 certified beds and an average of about 77 residents per day. It is part of a continuing care retirement community, so residents can often move between levels of care on one campus.

Medicare rates it 4 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 3/5 on health inspections, 5/5 on staffing, 2/5 on quality measures.

Staff provide about 5.42 total nurse hours per resident each day (1.46 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 47%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 11 health deficiencies at its most recent standard survey, and 2 federal fines totaling $125,906 in the recent record.

Strengths

✓Above-average nurse staffing (5.42 hrs/resident/day)
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•$125,906 in federal fines

Best for: Families who want a highly rated, well-staffed setting in Orland Park for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds: 92
Avg. residents/day: 77
Ownership: Non profit - Corporation
Part of a chain: Independent
Continuing care: Yes — multiple care levels
CMS provider #: 146110

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$7,790–$10,410/mo (median $8,830)	Local market estimate
Continuing Care (CCRC / Life Plan)	$2,710–$8,550/mo (median $6,050)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Chicago prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Smith Crossing →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 5.42; National avg ≈ 3.9
RN hrs / resident / day: 1.46; National avg ≈ 0.75
Nursing staff turnover: 47%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 11
Federal fines: 2 ($125,906)
Total penalties: 3
Last standard survey: 2025-06-18
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (32 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-03-12Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

2025-06-18Severity G — actual harmQuality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2025-06-18Severity E — potential for harmResident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

2025-06-18Severity E — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2025-06-18Severity D — potential for harmResident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2025-06-18Severity D — potential for harmResident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

2025-06-18Severity D — potential for harmResident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2025-06-18Severity D — potential for harmQuality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2025-06-18	Fine	$30,713
2025-06-18	Payment denial	—
2023-08-10	Fine	$95,193

Services & amenities

✓ Continuing care community (multiple care levels on one campus)
✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Memory care
✓ Restaurant-style dining
✓ Wellness programs

Location

10501 Emilie Lane, Orland Park, IL

Monday: 10:00 AM – 6:00 PM
Tuesday: 10:00 AM – 6:00 PM
Wednesday: 10:00 AM – 6:00 PM
Thursday: 10:00 AM – 6:00 PM
Friday: 10:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

4.0

43 reviews →

Verified family reviews

No verified family reviews yet for Smith Crossing.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

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Common questions about Smith Crossing

How much does Smith Crossing cost?

Smith Crossing does not publish exact rates. Comparable skilled nursing in the Orland Park, IL area typically runs $7,790–$10,410 per month (median $8,830, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Smith Crossing's Medicare rating?

Medicare (CMS) rates Smith Crossing 4 out of 5 stars overall, including 3/5 for health inspections, 5/5 for staffing, 2/5 for quality measures. The national average is about 3 stars.

How is the staffing at Smith Crossing?

Staff provide about 5.42 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 47% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Smith Crossing?

Smith Crossing has 32 health citations on its recent federal inspection record (last standard survey: 2025-06-18). The full citation-by-citation detail, with severity levels, is published on this page.

Does Smith Crossing have availability?

Typically 84% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Smith Crossing offer?

Smith Crossing in Orland Park, IL offers skilled nursing, continuing care (ccrc / life plan) and is licensed for 92 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Chicago.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

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Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for Smith Crossing — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
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