Skilled NursingCMS verified

Shelby Oaks Post Acute

5070 Sanderlin Avenue, Memphis, TN 38117 · Shelby County

Shelby Oaks Post Acute, situated in the vibrant city of Memphis, Tennessee, offers convenient access to the nearby communities of Germantown and Bartlett. We proudly provide around-the-clock skilled nursing and rehabilitation services to help our residents regain their highest levels of function and independence. Our …

1.0CMS overall rating(901) 682-5677 Visit website ↗

Use Caution

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates use caution.

Photos via google places, facility website.

Availability outlookModerate availability

Typically 80% full — openings are usually available.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A low federal rating — review the details closely

Shelby Oaks Post Acute is a for-profit skilled nursing facility in Memphis, TN, with 77 certified beds and an average of about 62 residents per day. It operates as part of the Links Healthcare Group network.

Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 1/5 on health inspections, 2/5 on staffing, 2/5 on quality measures.

Staff provide about 3.65 total nurse hours per resident each day (0.65 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 62%, higher than the ~52% national average. On the safety record, CMS notes 5 health deficiencies at its most recent standard survey, and 2 federal fines totaling $83,589 in the recent record. Note: CMS has flagged this facility with an abuse icon. We strongly recommend reviewing the full inspection report and discussing it on any tour.

Strengths

✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average 1-star overall CMS rating
•Below-average health-inspection rating
•Below-average nurse staffing (3.65 hrs/resident/day)
•$83,589 in federal fines
•CMS abuse-citation flag — review carefully

Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Memphis options — our advisors can help you compare.

At a glance

Certified beds: 77
Avg. residents/day: 62
Ownership: For profit - Limited Liability company
Part of a chain: Links Healthcare Group
Continuing care: No
CMS provider #: 445426

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$8,700–$10,880/mo (median $9,530)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Memphis prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Shelby Oaks Post Acute →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 3.65; National avg ≈ 3.9
RN hrs / resident / day: 0.65; National avg ≈ 0.75
Nursing staff turnover: 62%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

⚠️ This community carries a serious CMS flag (abuse citation). We recommend reviewing the full inspection report and raising it directly on any tour.

Health deficiencies (last survey): 5
Federal fines: 2 ($83,589)
Total penalties: 2
Last standard survey: 2026-01-08
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (22 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-01-08Severity D — potential for harmResident Rights Deficiencies

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

2026-01-08Severity D — potential for harmQuality of Life and Care Deficiencies

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

2026-01-08Severity D — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2025-09-30Severity J — immediate jeopardyFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2025-09-30Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

2022-11-17Severity G — actual harmQuality of Life and Care Deficiencies

Provide enough food/fluids to maintain a resident's health.

2022-11-17Severity E — potential for harmPharmacy Service Deficiencies

Ensure medication error rates are not 5 percent or greater.

2022-11-17Severity E — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2025-09-30	Fine	$79,356
2023-07-17	Fine	$4,233

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Physical therapy
✓ Occupational therapy
✓ Rehabilitation services
✓ Daily activities & events

Location

5070 Sanderlin Avenue, Memphis, TN

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

4.6

98 reviews →

Verified family reviews

No verified family reviews yet for Shelby Oaks Post Acute.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Shelby Oaks Post Acute

How much does Shelby Oaks Post Acute cost?

Shelby Oaks Post Acute does not publish exact rates. Comparable skilled nursing in the Memphis, TN area typically runs $8,700–$10,880 per month (median $9,530, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Shelby Oaks Post Acute's Medicare rating?

Medicare (CMS) rates Shelby Oaks Post Acute 1 out of 5 stars overall, including 1/5 for health inspections, 2/5 for staffing, 2/5 for quality measures. The national average is about 3 stars.

How is the staffing at Shelby Oaks Post Acute?

Staff provide about 3.65 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 62% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Shelby Oaks Post Acute?

Shelby Oaks Post Acute has 22 health citations on its recent federal inspection record (last standard survey: 2026-01-08). The full citation-by-citation detail, with severity levels, is published on this page.

Does Shelby Oaks Post Acute have availability?

Typically 80% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Shelby Oaks Post Acute offer?

Shelby Oaks Post Acute in Memphis, TN offers skilled nursing and is licensed for 77 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Memphis.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
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Your next steps — this week

1
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2
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3
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