Skilled NursingContinuing Care (CCRC / Life Plan)CMS verified

Regency at Northpointe

1224 East Westview Court, Spokane, WA 99218 · Spokane County

Regency at Northpointe in Spokane, WA offers Skilled Nursing and Long Term Care Services while focusing on the unique qualities of each individual in a compassionate and caring environment. Our experienced team of nursing, dietary, social services, therapy, therapeutic recreation, and certified nursing assistants prov…

5.0CMS overall rating(509) 465-8800 Visit website ↗

Exceptional

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates exceptional.

Photos via google places, facility website.

Availability outlookModerate availability

Typically 75% full — openings are usually available.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

One of Spokane's top-rated skilled nursing communities

Regency at Northpointe is a for-profit skilled nursing facility in Spokane, WA, with 120 certified beds and an average of about 90 residents per day. It operates as part of the Regency Pacific Management network. It is part of a continuing care retirement community, so residents can often move between levels of care on one campus.

Medicare rates it 5 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 4/5 on health inspections, 4/5 on staffing, 5/5 on quality measures.

Staff provide about 4.78 total nurse hours per resident each day (1.02 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 46.7%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 11 health deficiencies at its most recent standard survey, and 1 federal fine totaling $8,278 in the recent record.

Strengths

✓5-star overall CMS rating
✓Strong health-inspection rating
✓Above-average nurse staffing (4.78 hrs/resident/day)
✓Full sprinkler system
✓Active resident & family council

Things to ask about

None noted in the public data.

Best for: Families who want a highly rated, well-staffed setting in Spokane for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds: 120
Avg. residents/day: 90
Ownership: For profit - Corporation
Part of a chain: Regency Pacific Management
Continuing care: Yes — multiple care levels
CMS provider #: 505369

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$11,320–$14,280/mo (median $12,450)	Local market estimate
Continuing Care (CCRC / Life Plan)	$3,010–$8,250/mo (median $6,540)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Spokane prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Regency at Northpointe →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 4.78; National avg ≈ 3.9
RN hrs / resident / day: 1.02; National avg ≈ 0.75
Nursing staff turnover: 46.7%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 11
Federal fines: 1 ($8,278)
Total penalties: 1
Last standard survey: 2024-08-27
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (15 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-05-09Severity G — actual harmFrom a complaintQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2024-08-27Severity F — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2024-08-27Severity D — potential for harmFreedom from Abuse, Neglect, and Exploitation Deficiencies

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

2024-08-27Severity D — potential for harmResident Rights Deficiencies

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

2024-08-27Severity D — potential for harmResident Assessment and Care Planning Deficiencies

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

2024-08-27Severity D — potential for harmQuality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

2024-08-27Severity D — potential for harmQuality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

2024-08-27Severity D — potential for harmQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2025-05-09	Fine	$8,278

Services & amenities

✓ Continuing care community (multiple care levels on one campus)
✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Rehabilitation services
✓ Respite / short-term stays
✓ Restaurant-style dining
✓ Daily activities & events
✓ Library
✓ Studio apartments

Location

1224 East Westview Court, Spokane, WA

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

3.5

37 reviews →

Verified family reviews

No verified family reviews yet for Regency at Northpointe.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Regency at Northpointe

How much does Regency at Northpointe cost?

Regency at Northpointe does not publish exact rates. Comparable skilled nursing in the Spokane, WA area typically runs $11,320–$14,280 per month (median $12,450, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Regency at Northpointe's Medicare rating?

Medicare (CMS) rates Regency at Northpointe 5 out of 5 stars overall, including 4/5 for health inspections, 4/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at Regency at Northpointe?

Staff provide about 4.78 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 46.7% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Regency at Northpointe?

Regency at Northpointe has 15 health citations on its recent federal inspection record (last standard survey: 2024-08-27). The full citation-by-citation detail, with severity levels, is published on this page.

Does Regency at Northpointe have availability?

Typically 75% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Regency at Northpointe offer?

Regency at Northpointe in Spokane, WA offers skilled nursing, continuing care (ccrc / life plan) and is licensed for 120 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Spokane.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
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Your next steps — this week

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2
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3
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