Spokane Veterans Home
Scout 96Spokane, WA · 100 beds
5.0CMS rating
Skilled Nursing● Very limited availability
One of Spokane's top-rated skilled nursing communities.
Est. $11,320–$14,280/mo
View full evaluation →Skilled NursingCMS verified
Avalon Care Center at Northpointe
9827 North Nevada, Spokane, WA 99218 · Spokane County
31
Use CautionHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates use caution.
Photos via google places, facility website.
Availability outlookModerate availability
Typically 79% full — openings are usually available.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A low federal rating — review the details closely
Avalon Care Center at Northpointe is a for-profit skilled nursing facility in Spokane, WA, with 119 certified beds and an average of about 95 residents per day. It operates as part of the Avalon Health Care network.
Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 1/5 on health inspections, 3/5 on staffing, 3/5 on quality measures.
Staff provide about 4.38 total nurse hours per resident each day (0.61 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 67.1%, higher than the ~52% national average. On the safety record, CMS notes 36 health deficiencies at its most recent standard survey, and 2 federal fines totaling $84,614 in the recent record.
Strengths
- ✓Above-average nurse staffing (4.38 hrs/resident/day)
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •Below-average 1-star overall CMS rating
- •Below-average health-inspection rating
- •High staff turnover (67.1%)
- •36 deficiencies at last survey
- •$84,614 in federal fines
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Spokane options — our advisors can help you compare.
At a glance
- Certified beds
- 119
- Avg. residents/day
- 95
- Ownership
- For profit - Corporation
- Part of a chain
- Avalon Health Care
- Continuing care
- No
- CMS provider #
- 505496
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $11,320–$14,280/mo (median $12,450) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Spokane prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 4.38
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.61
- National avg ≈ 0.75
- Nursing staff turnover
- 67.1%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 36
- Federal fines
- 2 ($84,614)
- Total penalties
- 2
- Last standard survey
- 2025-02-07
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (75 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2025-09-17Severity D — potential for harmFrom a complaintPharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
2025-09-17Severity D — potential for harmFrom a complaintNursing and Physician Services Deficiencies
Designate a physician to serve as medical director responsible for implementation of resident care policies and coordination of medical care in the facility.
2025-02-07Severity G — actual harmQuality of Life and Care Deficiencies
Provide enough food/fluids to maintain a resident's health.
2025-02-07Severity F — potential for harmNutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
2025-02-07Severity E — potential for harmResident Assessment and Care Planning Deficiencies
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
2025-02-07Severity E — potential for harmQuality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2025-02-07Severity E — potential for harmQuality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
2025-02-07Severity E — potential for harmNursing and Physician Services Deficiencies
Observe each nurse aide's job performance and give regular training.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Penalty history
Federal fines and Medicare/Medicaid payment denials on record.
| Date | Type | Amount |
|---|---|---|
| 2025-01-17 | Fine | $76,336 |
| 2024-08-26 | Fine | $8,278 |
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Physical therapy
- ✓ Occupational therapy
- ✓ Rehabilitation services
- ✓ 24-hour staff
Location
9827 North Nevada, Spokane, WA
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Avalon Care Center at Northpointe.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Avalon Care Center at Northpointe
How much does Avalon Care Center at Northpointe cost?
Avalon Care Center at Northpointe does not publish exact rates. Comparable skilled nursing in the Spokane, WA area typically runs $11,320–$14,280 per month (median $12,450, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Avalon Care Center at Northpointe's Medicare rating?
Medicare (CMS) rates Avalon Care Center at Northpointe 1 out of 5 stars overall, including 1/5 for health inspections, 3/5 for staffing, 3/5 for quality measures. The national average is about 3 stars.
How is the staffing at Avalon Care Center at Northpointe?
Staff provide about 4.38 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 67.1% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Avalon Care Center at Northpointe?
Avalon Care Center at Northpointe has 75 health citations on its recent federal inspection record (last standard survey: 2025-02-07). The full citation-by-citation detail, with severity levels, is published on this page.
Does Avalon Care Center at Northpointe have availability?
Typically 79% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Avalon Care Center at Northpointe offer?
Avalon Care Center at Northpointe in Spokane, WA offers skilled nursing and is licensed for 119 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Spokane.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Avalon Care Center at Northpointe — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogle
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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