Payson, UT · 108 beds
5.0CMS rating
Skilled Nursing● Very limited availability
One of Payson's top-rated skilled nursing communities.
Est. $7,890–$11,640/mo
View full evaluation →Skilled NursingCMS verified
Provo Rehabilitation and Nursing
1001 North 500 West, Provo, UT 84604 · Utah County
10
Use CautionHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates use caution.Photos via google places.
Availability outlookUsually has openings
Typically 60% full — availability is generally good.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A below-average federal rating — worth a careful look in Provo
Provo Rehabilitation and Nursing is a for-profit skilled nursing facility in Provo, UT, with 220 certified beds and an average of about 132 residents per day. It operates as part of the The Ensign Group network.
Medicare rates it 2 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 1/5 on health inspections, 2/5 on staffing, 5/5 on quality measures.
Staff provide about 3.95 total nurse hours per resident each day (0.88 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 51.6%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 16 health deficiencies at its most recent standard survey, and 2 federal fines totaling $82,617 in the recent record. Note: CMS has flagged this facility with an abuse icon. We strongly recommend reviewing the full inspection report and discussing it on any tour. This facility is in the CMS Special Focus Facility program, which targets homes with a history of serious quality problems.
Strengths
- ✓Above-average nurse staffing (3.95 hrs/resident/day)
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •Below-average 2-star overall CMS rating
- •Below-average health-inspection rating
- •16 deficiencies at last survey
- •$82,617 in federal fines
- •CMS abuse-citation flag — review carefully
- •In the CMS Special Focus Facility program
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Provo options — our advisors can help you compare.
At a glance
- Certified beds
- 220
- Avg. residents/day
- 132
- Ownership
- For profit - Corporation
- Part of a chain
- The Ensign Group
- Continuing care
- No
- CMS provider #
- 465119
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $7,890–$11,640/mo (median $9,450) | Local market estimate |
| Skilled Nursing | $7,800/mo | State Medicaid rate |
2024–2026 published survey medians, state median adjusted to local Provo prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 3.95
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.88
- National avg ≈ 0.75
- Nursing staff turnover
- 51.6%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
⚠️ This community carries a serious CMS flag (abuse citation) (Special Focus Facility). We recommend reviewing the full inspection report and raising it directly on any tour.
- Health deficiencies (last survey)
- 16
- Federal fines
- 2 ($82,617)
- Total penalties
- 2
- Last standard survey
- 2024-10-21
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (75 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2026-03-16Severity J — immediate jeopardyFrom a complaintQuality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
2026-03-16Severity G — actual harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
2026-03-16Severity G — actual harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
2026-03-16Severity G — actual harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Respond appropriately to all alleged violations.
2026-03-16Severity G — actual harmFrom a complaintResident Assessment and Care Planning Deficiencies
Ensure services provided by the nursing facility meet professional standards of quality.
2026-03-16Severity G — actual harmFrom a complaintAdministration Deficiencies
Employ or obtain outside professional resources to provide services in the nursing home when the facility does not employ a qualified professional to furnish a required service.
2026-03-16Severity G — actual harmFrom a complaintAdministration Deficiencies
Have a plan that describes the process for conducting QAPI and QAA activities.
2026-03-16Severity G — actual harmFrom a complaintEnvironmental Deficiencies
Keep all essential equipment working safely.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Penalty history
Federal fines and Medicare/Medicaid payment denials on record.
| Date | Type | Amount |
|---|---|---|
| 2026-03-16 | Fine | $27,471 |
| 2024-10-21 | Fine | $55,146 |
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Rehabilitation services
- ✓ Memory care
- ✓ Daily activities & events
- ✓ 24-hour staff
Location
1001 North 500 West, Provo, UT
- Monday: Open 24 hours
- Tuesday: Open 24 hours
- Wednesday: Open 24 hours
- Thursday: Open 24 hours
- Friday: Open 24 hours
- Saturday: Open 24 hours
- Sunday: Open 24 hours
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Provo Rehabilitation and Nursing.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Provo Rehabilitation and Nursing
How much does Provo Rehabilitation and Nursing cost?
Provo Rehabilitation and Nursing does not publish exact rates. Comparable skilled nursing in the Provo, UT area typically runs $7,890–$11,640 per month (median $9,450, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Provo Rehabilitation and Nursing's Medicare rating?
Medicare (CMS) rates Provo Rehabilitation and Nursing 2 out of 5 stars overall, including 1/5 for health inspections, 2/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.
How is the staffing at Provo Rehabilitation and Nursing?
Staff provide about 3.95 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 51.6% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Provo Rehabilitation and Nursing?
Provo Rehabilitation and Nursing has 75 health citations on its recent federal inspection record (last standard survey: 2024-10-21). The full citation-by-citation detail, with severity levels, is published on this page.
Does Provo Rehabilitation and Nursing have availability?
Typically 60% full — availability is generally good. Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Provo Rehabilitation and Nursing offer?
Provo Rehabilitation and Nursing in Provo, UT offers skilled nursing and is licensed for 220 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Provo.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Provo Rehabilitation and Nursing — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogle
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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