Skilled NursingCMS verified

Otterbein New Albany

6690 Liberation Way, New Albany, OH 43054 · Franklin County

At Otterbein New Albany, residents live in one of five small houses, each with private suites, and have access to care.

2.0CMS overall rating(614) 981-6854 Visit website ↗

Fair

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates fair.

Photos via google places, facility website.

Availability outlook● Very limited availability

Typically 95% full (57 of 60 beds occupied on an average day). Openings here tend to go fast.

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A below-average federal rating — worth a careful look in New Albany

Otterbein New Albany is a non-profit skilled nursing facility in New Albany, OH, with 60 certified beds and an average of about 57 residents per day. It operates as part of the Otterbein Seniorlife network.

Medicare rates it 2 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 2/5 on health inspections, 1/5 on staffing, 5/5 on quality measures.

Annual nursing-staff turnover is about 47.7%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 7 health deficiencies at its most recent standard survey.

Strengths

✓No federal fines on record
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average 2-star overall CMS rating
•Below-average health-inspection rating

Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated New Albany options — our advisors can help you compare.

At a glance

Certified beds: 60
Avg. residents/day: 57
Ownership: Non profit - Corporation
Part of a chain: Otterbein Seniorlife
Continuing care: No
CMS provider #: 366424

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$8,840–$11,360/mo (median $9,820)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Columbus prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Otterbein New Albany →

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 7
Federal fines: None on record
Total penalties: 0
Last standard survey: 2026-02-26
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (58 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-02-26Severity G — actual harmQuality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2026-02-26Severity E — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2026-02-26Severity D — potential for harmFreedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

2026-02-26Severity D — potential for harmPharmacy Service Deficiencies

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

2026-02-26Severity D — potential for harmPharmacy Service Deficiencies

Ensure each resident’s drug regimen must be free from unnecessary drugs.

2026-02-26Severity D — potential for harmNutrition and Dietary Deficiencies

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

2026-02-26Severity D — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2025-05-15Severity G — actual harmFrom a complaintQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Occupational therapy
✓ Memory care
✓ Restaurant-style dining
✓ Daily activities & events
✓ Courtyard / outdoor space
✓ Private rooms available

Location

6690 Liberation Way, New Albany, OH

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

3.3

51 reviews →

Verified family reviews

No verified family reviews yet for Otterbein New Albany.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

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Common questions about Otterbein New Albany

How much does Otterbein New Albany cost?

Otterbein New Albany does not publish exact rates. Comparable skilled nursing in the New Albany, OH area typically runs $8,840–$11,360 per month (median $9,820, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Otterbein New Albany's Medicare rating?

Medicare (CMS) rates Otterbein New Albany 2 out of 5 stars overall, including 2/5 for health inspections, 1/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

What did inspectors find at Otterbein New Albany?

Otterbein New Albany has 58 health citations on its recent federal inspection record (last standard survey: 2026-02-26). The full citation-by-citation detail, with severity levels, is published on this page.

Does Otterbein New Albany have availability?

Typically 95% full (57 of 60 beds occupied on an average day). Openings here tend to go fast. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Otterbein New Albany offer?

Otterbein New Albany in New Albany, OH offers skilled nursing and is licensed for 60 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Columbus.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

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Your next steps — this week

1
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Check the inspection record and staffing data on this page against your loved one's needs.
2
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3
Tour 2–3 communities
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4
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