Grand Rapids, MI · 120 beds
5.0CMS rating
Skilled Nursing● Very limited availability
One of Grand Rapids's top-rated skilled nursing communities.
Est. $10,040–$12,640/mo
View full evaluation →Skilled NursingCMS verified
Optalis Health & Rehabilitation at Kent-Crossing
2320 E Beltline Se, Grand Rapids, MI 49546 · Kent County
At Kent-Crossing, an Optalis Health & Rehabilitation Center, we are committed to providing exceptional healthcare services to our patients. Contact us today to learn more about our services or to schedule an appointment.
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Use CautionHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates use caution.
Photos via google places, facility website.
Availability outlookUsually has openings
Typically 65% full — availability is generally good.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
A low federal rating — review the details closely
Optalis Health & Rehabilitation at Kent-Crossing is a for-profit skilled nursing facility in Grand Rapids, MI, with 182 certified beds and an average of about 119 residents per day. It operates as part of the Optalis Health & Rehabilitation network.
Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 1/5 on health inspections, 3/5 on staffing, 4/5 on quality measures.
Staff provide about 3.74 total nurse hours per resident each day (0.50 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 51.4%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 27 health deficiencies at its most recent standard survey.
Strengths
- ✓No federal fines on record
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
- •Below-average 1-star overall CMS rating
- •Below-average health-inspection rating
- •Below-average nurse staffing (3.74 hrs/resident/day)
- •27 deficiencies at last survey
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Grand Rapids options — our advisors can help you compare.
At a glance
- Certified beds
- 182
- Avg. residents/day
- 119
- Ownership
- For profit - Corporation
- Part of a chain
- Optalis Health & Rehabilitation
- Continuing care
- No
- CMS provider #
- 235103
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $10,040–$12,640/mo (median $11,030) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local Grand Rapids prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 3.74
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.50
- National avg ≈ 0.75
- Nursing staff turnover
- 51.4%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 27
- Federal fines
- None on record
- Total penalties
- 0
- Last standard survey
- 2026-03-19
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (69 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2026-03-19Severity G — actual harmFrom a complaintPharmacy Service Deficiencies
Ensure that residents are free from significant medication errors.
2026-03-19Severity E — potential for harmQuality of Life and Care Deficiencies
Provide safe and appropriate respiratory care for a resident when needed.
2026-03-19Severity E — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
2026-03-19Severity E — potential for harmFrom a complaintQuality of Life and Care Deficiencies
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
2026-03-19Severity E — potential for harmFrom a complaintEnvironmental Deficiencies
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
2026-03-19Severity D — potential for harmResident Rights Deficiencies
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
2026-03-19Severity D — potential for harmResident Rights Deficiencies
Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.
2026-03-19Severity D — potential for harmResident Rights Deficiencies
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
- ✓ Rehabilitation services
- ✓ Memory care
- ✓ Respite / short-term stays
- ✓ Restaurant-style dining
- ✓ Chef-prepared meals
- ✓ Housekeeping & laundry
- ✓ Private rooms available
Location
2320 E Beltline Se, Grand Rapids, MI
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Optalis Health & Rehabilitation at Kent-Crossing.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Optalis Health & Rehabilitation at Kent-Crossing
How much does Optalis Health & Rehabilitation at Kent-Crossing cost?
Optalis Health & Rehabilitation at Kent-Crossing does not publish exact rates. Comparable skilled nursing in the Grand Rapids, MI area typically runs $10,040–$12,640 per month (median $11,030, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Optalis Health & Rehabilitation at Kent-Crossing's Medicare rating?
Medicare (CMS) rates Optalis Health & Rehabilitation at Kent-Crossing 1 out of 5 stars overall, including 1/5 for health inspections, 3/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.
How is the staffing at Optalis Health & Rehabilitation at Kent-Crossing?
Staff provide about 3.74 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 51.4% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Optalis Health & Rehabilitation at Kent-Crossing?
Optalis Health & Rehabilitation at Kent-Crossing has 69 health citations on its recent federal inspection record (last standard survey: 2026-03-19). The full citation-by-citation detail, with severity levels, is published on this page.
Does Optalis Health & Rehabilitation at Kent-Crossing have availability?
Typically 65% full — availability is generally good. Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Optalis Health & Rehabilitation at Kent-Crossing offer?
Optalis Health & Rehabilitation at Kent-Crossing in Grand Rapids, MI offers skilled nursing and is licensed for 182 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Grand Rapids.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Optalis Health & Rehabilitation at Kent-Crossing — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedGoogleOfficial website
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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