Skilled NursingContinuing Care (CCRC / Life Plan)CMS verified

Holland Home - Raybrook Manor

2121 Raybrook Se, Grand Rapids, MI 49546 · Kent County

Holland Home brings a devoted commitment to excellence and Christ-like care to every person we serve. From our comfortable independent living communities to our full continuum of services, our promise is to do all we can to help those in our care live vibrantly.

4.0CMS overall rating(616) 235-5702 Visit website ↗

Good

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates good.

Photos via google places, facility website.

Availability outlook● Fills quickly

Typically 89% full (90 of 101 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A highly rated skilled nursing and rehab community in Grand Rapids

Holland Home - Raybrook Manor is a non-profit skilled nursing facility in Grand Rapids, MI, with 101 certified beds and an average of about 90 residents per day. It is part of a continuing care retirement community, so residents can often move between levels of care on one campus.

Medicare rates it 4 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 2/5 on health inspections, 5/5 on staffing, 5/5 on quality measures.

Staff provide about 4.71 total nurse hours per resident each day (0.88 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 31.7%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 11 health deficiencies at its most recent standard survey. Note: CMS has flagged this facility with an abuse icon. We strongly recommend reviewing the full inspection report and discussing it on any tour.

Strengths

✓Above-average nurse staffing (4.71 hrs/resident/day)
✓Low staff turnover (continuity of care)
✓No federal fines on record
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average health-inspection rating
•CMS abuse-citation flag — review carefully

Best for: Families who want a highly rated, well-staffed setting in Grand Rapids for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds: 101
Avg. residents/day: 90
Ownership: Non profit - Corporation
Part of a chain: Independent
Continuing care: Yes — multiple care levels
CMS provider #: 235440

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$10,040–$12,640/mo (median $11,030)	Local market estimate
Continuing Care (CCRC / Life Plan)	$2,320–$6,500/mo (median $6,000)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Grand Rapids prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Holland Home - Raybrook Manor →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 4.71; National avg ≈ 3.9
RN hrs / resident / day: 0.88; National avg ≈ 0.75
Nursing staff turnover: 31.7%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

⚠️ This community carries a serious CMS flag (abuse citation). We recommend reviewing the full inspection report and raising it directly on any tour.

Health deficiencies (last survey): 11
Federal fines: None on record
Total penalties: 1
Last standard survey: 2025-02-05
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (23 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-12-23Severity D — potential for harmFrom a complaintFreedom from Abuse, Neglect, and Exploitation Deficiencies

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

2025-12-23Severity D — potential for harmFrom a complaintPharmacy Service Deficiencies

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compar…

2025-02-05Severity G — actual harmQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2025-02-05Severity F — potential for harmResident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

2025-02-05Severity F — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2025-02-05Severity D — potential for harmResident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2025-02-05Severity D — potential for harmResident Rights Deficiencies

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

2025-02-05Severity D — potential for harmFreedom from Abuse, Neglect, and Exploitation Deficiencies

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2025-02-05	Payment denial	—

Services & amenities

✓ Continuing care community (multiple care levels on one campus)
✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Rehabilitation services
✓ Restaurant-style dining
✓ Private rooms available

Location

2121 Raybrook Se, Grand Rapids, MI

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: Closed
Sunday: Closed

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

4.4

11 reviews →

Verified family reviews

No verified family reviews yet for Holland Home - Raybrook Manor.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about Holland Home - Raybrook Manor

How much does Holland Home - Raybrook Manor cost?

Holland Home - Raybrook Manor does not publish exact rates. Comparable skilled nursing in the Grand Rapids, MI area typically runs $10,040–$12,640 per month (median $11,030, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is Holland Home - Raybrook Manor's Medicare rating?

Medicare (CMS) rates Holland Home - Raybrook Manor 4 out of 5 stars overall, including 2/5 for health inspections, 5/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at Holland Home - Raybrook Manor?

Staff provide about 4.71 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 31.7% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Holland Home - Raybrook Manor?

Holland Home - Raybrook Manor has 23 health citations on its recent federal inspection record (last standard survey: 2025-02-05). The full citation-by-citation detail, with severity levels, is published on this page.

Does Holland Home - Raybrook Manor have availability?

Typically 89% full (90 of 101 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does Holland Home - Raybrook Manor offer?

Holland Home - Raybrook Manor in Grand Rapids, MI offers skilled nursing, continuing care (ccrc / life plan) and is licensed for 101 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Grand Rapids.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
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Your next steps — this week

1
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2
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