Skilled NursingContinuing Care (CCRC / Life Plan)CMS verified

North Ridge Health and Rehab

5430 Boone Avenue North, New Hope, MN 55428 · Hennepin County

1.0CMS overall rating(763) 592-2600 Visit website ↗

Use Caution

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates use caution.

Photos via google places, facility website.

Availability outlookModerate availability

Typically 73% full — openings are usually available.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A low federal rating — review the details closely

North Ridge Health and Rehab is a for-profit skilled nursing facility in New Hope, MN, with 320 certified beds and an average of about 233 residents per day. It operates as part of the Mission Health Communities network. It is part of a continuing care retirement community, so residents can often move between levels of care on one campus.

Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 1/5 on health inspections, 4/5 on staffing, 2/5 on quality measures.

Staff provide about 4.16 total nurse hours per resident each day (1.35 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 33%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 28 health deficiencies at its most recent standard survey, and 1 federal fine totaling $25,480 in the recent record. This facility is in the CMS Special Focus Facility program, which targets homes with a history of serious quality problems.

Strengths

✓Above-average nurse staffing (4.16 hrs/resident/day)
✓Low staff turnover (continuity of care)
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average 1-star overall CMS rating
•Below-average health-inspection rating
•28 deficiencies at last survey
•$25,480 in federal fines
•In the CMS Special Focus Facility program

Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated New Hope options — our advisors can help you compare.

At a glance

Certified beds: 320
Avg. residents/day: 233
Ownership: For profit - Corporation
Part of a chain: Mission Health Communities
Continuing care: Yes — multiple care levels
CMS provider #: 245183

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$12,280–$16,450/mo (median $13,940)	Local market estimate
Continuing Care (CCRC / Life Plan)	$2,530–$9,220/mo (median $6,190)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Minneapolis prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for North Ridge Health and Rehab →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 4.16; National avg ≈ 3.9
RN hrs / resident / day: 1.35; National avg ≈ 0.75
Nursing staff turnover: 33%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

⚠️ This community carries a serious CMS flag (Special Focus Facility). We recommend reviewing the full inspection report and raising it directly on any tour.

Health deficiencies (last survey): 28
Federal fines: 1 ($25,480)
Total penalties: 2
Last standard survey: 2025-03-07
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (63 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-12-08Severity D — potential for harmFrom a complaintPharmacy Service Deficiencies

Ensure that residents are free from significant medication errors.

2025-12-08Severity D — potential for harmFrom a complaintResident Assessment and Care Planning Deficiencies

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

2025-09-11Severity D — potential for harmFrom a complaintResident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2025-07-10Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

2025-07-10Severity D — potential for harmFrom a complaintQuality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

2025-03-07Severity J — immediate jeopardyResident Rights Deficiencies

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

2025-03-07Severity F — potential for harmEnvironmental Deficiencies

Make sure that a working call system is available in each resident's bathroom and bathing area.

2025-03-07Severity E — potential for harmPharmacy Service Deficiencies

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2025-03-07	Fine	$25,480
2025-03-07	Payment denial	—

Services & amenities

✓ Continuing care community (multiple care levels on one campus)
✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Physical therapy
✓ Occupational therapy
✓ Rehabilitation services
✓ Respite / short-term stays
✓ Restaurant-style dining
✓ On-site salon / barber
✓ Private rooms available

Location

5430 Boone Avenue North, New Hope, MN

Monday: Open 24 hours
Tuesday: Open 24 hours
Wednesday: Open 24 hours
Thursday: Open 24 hours
Friday: Open 24 hours
Saturday: Open 24 hours
Sunday: Open 24 hours

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

3.2

314 reviews →

Verified family reviews

No verified family reviews yet for North Ridge Health and Rehab.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about North Ridge Health and Rehab

How much does North Ridge Health and Rehab cost?

North Ridge Health and Rehab does not publish exact rates. Comparable skilled nursing in the New Hope, MN area typically runs $12,280–$16,450 per month (median $13,940, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is North Ridge Health and Rehab's Medicare rating?

Medicare (CMS) rates North Ridge Health and Rehab 1 out of 5 stars overall, including 1/5 for health inspections, 4/5 for staffing, 2/5 for quality measures. The national average is about 3 stars.

How is the staffing at North Ridge Health and Rehab?

Staff provide about 4.16 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 33% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at North Ridge Health and Rehab?

North Ridge Health and Rehab has 63 health citations on its recent federal inspection record (last standard survey: 2025-03-07). The full citation-by-citation detail, with severity levels, is published on this page.

Does North Ridge Health and Rehab have availability?

Typically 73% full — openings are usually available. Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does North Ridge Health and Rehab offer?

North Ridge Health and Rehab in New Hope, MN offers skilled nursing, continuing care (ccrc / life plan) and is licensed for 320 beds.

The best time to decide is before a crisis decides for you

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2
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3
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