Skilled NursingCMS verified

New Orange Hills

5017 E. Chapman Avenue, Orange, CA 92869 · Orange County

1.0CMS overall rating(714) 997-7090 Visit website ↗

Use Caution

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates use caution.

Photos via google places, facility website.

Availability outlook● Fills quickly

Typically 93% full (135 of 145 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A low federal rating — review the details closely

New Orange Hills is a for-profit skilled nursing facility in Orange, CA, with 145 certified beds and an average of about 135 residents per day. It operates as part of the The Ensign Group network.

Medicare rates it 1 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 2/5 on health inspections, 1/5 on staffing, 3/5 on quality measures.

On the safety record, CMS notes 26 health deficiencies at its most recent standard survey, and 1 federal fine totaling $12,735 in the recent record.

Strengths

✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average 1-star overall CMS rating
•Below-average health-inspection rating
•26 deficiencies at last survey

Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Orange options — our advisors can help you compare.

At a glance

Certified beds: 145
Avg. residents/day: 135
Ownership: For profit - Corporation
Part of a chain: The Ensign Group
Continuing care: No
CMS provider #: 555286

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$11,400–$17,130/mo (median $13,790)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Anaheim prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for New Orange Hills →

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 26
Federal fines: 1 ($12,735)
Total penalties: 2
Last standard survey: 2026-02-18
Sprinkler system: Yes
Resident & family council: Resident

What inspectors found

The most recent findings from federal health inspections (82 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2026-02-18Severity E — potential for harmResident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2026-02-18Severity E — potential for harmQuality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

2026-02-18Severity E — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2026-02-18Severity E — potential for harmInfection Control Deficiencies

Provide and implement an infection prevention and control program.

2026-02-18Severity D — potential for harmResident Rights Deficiencies

Allow residents to self-administer drugs if determined clinically appropriate.

2026-02-18Severity D — potential for harmResident Rights Deficiencies

Keep residents' personal and medical records private and confidential.

2026-02-18Severity D — potential for harmResident Rights Deficiencies

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

2026-02-18Severity D — potential for harmFreedom from Abuse, Neglect, and Exploitation Deficiencies

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2025-11-10	Fine	$12,735
2025-11-10	Payment denial	—

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Rehabilitation services
✓ Respite / short-term stays
✓ Daily activities & events

Location

5017 E. Chapman Avenue, Orange, CA

Monday: 8:00 AM – 8:00 PM
Tuesday: 8:00 AM – 8:00 PM
Wednesday: 8:00 AM – 8:00 PM
Thursday: 8:00 AM – 8:00 PM
Friday: 8:00 AM – 8:00 PM
Saturday: 8:00 AM – 8:00 PM
Sunday: 8:00 AM – 8:00 PM

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

4.4

103 reviews →

Verified family reviews

No verified family reviews yet for New Orange Hills.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

Talk to an advisor about this community

Common questions about New Orange Hills

How much does New Orange Hills cost?

New Orange Hills does not publish exact rates. Comparable skilled nursing in the Orange, CA area typically runs $11,400–$17,130 per month (median $13,790, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is New Orange Hills's Medicare rating?

Medicare (CMS) rates New Orange Hills 1 out of 5 stars overall, including 2/5 for health inspections, 1/5 for staffing, 3/5 for quality measures. The national average is about 3 stars.

What did inspectors find at New Orange Hills?

New Orange Hills has 82 health citations on its recent federal inspection record (last standard survey: 2026-02-18). The full citation-by-citation detail, with severity levels, is published on this page.

Does New Orange Hills have availability?

Typically 93% full (135 of 145 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does New Orange Hills offer?

New Orange Hills in Orange, CA offers skilled nursing and is licensed for 145 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Anaheim.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

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Your next steps — this week

1
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Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for New Orange Hills — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
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