Skilled NursingCMS verified

New Albany Care Center

5691 Thompson Road, Columbus, OH 43230 · Franklin County

New Albany, an Optalis Health & Rehabilitation Center near Columbus, Ohio, provides exceptional skilled nursing, rehabilitation, and assisted living care. Schedule a tour.

2.0CMS overall rating(614) 855-8866 Visit website ↗

Fair

Haven Scout Score

Our composite of CMS ratings, staffing, and safety. This community rates fair.

Photos via google places, facility website.

Availability outlook● Fills quickly

Typically 86% full (58 of 67 beds occupied on an average day).

If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.

Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.

Our evaluation

An honest, data-grounded look at this community — every claim is drawn from public inspection data.

A below-average federal rating — worth a careful look in Columbus

New Albany Care Center is a for-profit skilled nursing facility in Columbus, OH, with 67 certified beds and an average of about 58 residents per day. It operates as part of the Optalis Health & Rehabilitation network.

Medicare rates it 2 out of 5 stars overall — below the national average of about 3 stars. Component ratings: 2/5 on health inspections, 3/5 on staffing, 4/5 on quality measures.

Staff provide about 4.18 total nurse hours per resident each day (0.96 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 44.8%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 12 health deficiencies at its most recent standard survey, and 1 federal fine totaling $12,149 in the recent record.

Strengths

✓Above-average nurse staffing (4.18 hrs/resident/day)
✓Full sprinkler system
✓Active resident & family council

Things to ask about

•Below-average 2-star overall CMS rating
•Below-average health-inspection rating
•12 deficiencies at last survey

Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Columbus options — our advisors can help you compare.

At a glance

Certified beds: 67
Avg. residents/day: 58
Ownership: For profit - Limited Liability company
Part of a chain: Optalis Health & Rehabilitation
Continuing care: No
CMS provider #: 366155

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating

Health inspections

Staffing

Quality measures

Pricing & cost

We publish transparent estimates and verify exact pricing on request. No surprises.

Level of care	Monthly cost	Source
Skilled Nursing	$8,840–$11,360/mo (median $9,820)	Local market estimate

2024–2026 published survey medians, state median adjusted to local Columbus prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for New Albany Care Center →

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day: 4.18; National avg ≈ 3.9
RN hrs / resident / day: 0.96; National avg ≈ 0.75
Nursing staff turnover: 44.8%; National avg ≈ 52%

Safety & inspection record

Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.

Health deficiencies (last survey): 12
Federal fines: 1 ($12,149)
Total penalties: 1
Last standard survey: 2025-02-06
Sprinkler system: Yes
Resident & family council: Both

What inspectors found

The most recent findings from federal health inspections (36 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.

2025-02-06Severity F — potential for harmNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2025-02-06Severity D — potential for harmResident Rights Deficiencies

Reasonably accommodate the needs and preferences of each resident.

2025-02-06Severity D — potential for harmResident Rights Deficiencies

Honor the resident's right to manage his or her financial affairs.

2025-02-06Severity D — potential for harmResident Rights Deficiencies

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

2025-02-06Severity D — potential for harmQuality of Life and Care Deficiencies

Provide care and assistance to perform activities of daily living for any resident who is unable.

2025-02-06Severity D — potential for harmQuality of Life and Care Deficiencies

Assist a resident in gaining access to vision and hearing services.

2025-02-06Severity D — potential for harmQuality of Life and Care Deficiencies

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

2025-02-06Severity D — potential for harmQuality of Life and Care Deficiencies

Provide safe and appropriate respiratory care for a resident when needed.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

Date	Type	Amount
2024-12-17	Fine	$12,149

Services & amenities

✓ Full automatic sprinkler system
✓ Medicare & Medicaid certified
✓ 24-hour licensed nursing
✓ On-site rehabilitation therapy
✓ Physical therapy
✓ Occupational therapy
✓ Rehabilitation services
✓ Memory care
✓ Respite / short-term stays
✓ Scheduled transportation
✓ Restaurant-style dining
✓ Chef-prepared meals
✓ On-site salon / barber
✓ Fitness center
✓ Wellness programs
✓ Housekeeping & laundry
✓ Daily activities & events
✓ Courtyard / outdoor space
✓ 24-hour staff
✓ 24/7 staff

Location

5691 Thompson Road, Columbus, OH

Monday: 8:00 AM – 5:00 PM
Tuesday: 8:00 AM – 5:00 PM
Wednesday: 8:00 AM – 5:00 PM
Thursday: 8:00 AM – 5:00 PM
Friday: 8:00 AM – 5:00 PM
Saturday: 8:00 AM – 5:00 PM
Sunday: 8:00 AM – 5:00 PM

Reviews & reputation

We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.

Google

3.7

90 reviews →

Verified family reviews

No verified family reviews yet for New Albany Care Center.

Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.

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Common questions about New Albany Care Center

How much does New Albany Care Center cost?

New Albany Care Center does not publish exact rates. Comparable skilled nursing in the Columbus, OH area typically runs $8,840–$11,360 per month (median $9,820, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.

What is New Albany Care Center's Medicare rating?

Medicare (CMS) rates New Albany Care Center 2 out of 5 stars overall, including 2/5 for health inspections, 3/5 for staffing, 4/5 for quality measures. The national average is about 3 stars.

How is the staffing at New Albany Care Center?

Staff provide about 4.18 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 44.8% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at New Albany Care Center?

New Albany Care Center has 36 health citations on its recent federal inspection record (last standard survey: 2025-02-06). The full citation-by-citation detail, with severity levels, is published on this page.

Does New Albany Care Center have availability?

Typically 86% full (58 of 67 beds occupied on an average day). Availability changes weekly — a Haven advisor can confirm current openings at no cost.

What types of care does New Albany Care Center offer?

New Albany Care Center in Columbus, OH offers skilled nursing and is licensed for 67 beds.

The best time to decide is before a crisis decides for you

Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.

Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in Columbus.
The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.

Start with a free shortlist →Take the 2-minute assessment

Your next steps — this week

1
Confirm the fit
Check the inspection record and staffing data on this page against your loved one's needs.
2
Get exact pricing & availability
Request current rates for New Albany Care Center — takes one minute, answered same day.
3
Tour 2–3 communities
Compare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
4
Hold a spot
Most communities hold a residence with a small refundable deposit while you decide.