The Sequoias
Scout 100Portola Valley, CA · 43 beds
5.0CMS rating
Skilled NursingContinuing Care (CCRC / Life Plan)Moderate availability
One of Portola Valley's top-rated skilled nursing communities.
Est. $11,600–$17,440/mo
View full evaluation →Skilled NursingCMS verified
Laurel Heights Community Care
2740 California St, San Francisco, CA 94115 · San Francisco County
Find Medicare-approved providers near you & compare care quality for nursing homes, doctors, hospitals, hospice centers, more. Official Medicare site.
91
ExceptionalHaven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates exceptional.Availability outlook● Very limited availability
Typically 95% full (30 of 32 beds occupied on an average day). Openings here tend to go fast.
If this community is on your shortlist, checking current openings sooner rather than later genuinely matters here.
Source: federal census data (average daily residents vs. certified beds, CMS Care Compare). Confirm current openings with an advisor — availability changes weekly.
Our evaluation
An honest, data-grounded look at this community — every claim is drawn from public inspection data.
One of San Francisco's top-rated skilled nursing communities
Laurel Heights Community Care is a for-profit skilled nursing facility in San Francisco, CA, with 32 certified beds and an average of about 30 residents per day.
Medicare rates it 5 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 4/5 on health inspections, 4/5 on staffing, 5/5 on quality measures.
Staff provide about 4.00 total nurse hours per resident each day (0.40 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 13%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 4 health deficiencies at its most recent standard survey, and 1 federal fine totaling $8,018 in the recent record.
Strengths
- ✓5-star overall CMS rating
- ✓Strong health-inspection rating
- ✓Above-average nurse staffing (4.00 hrs/resident/day)
- ✓Low staff turnover (continuity of care)
- ✓Full sprinkler system
- ✓Active resident & family council
Things to ask about
None noted in the public data.
Best for: Families who want a highly rated, well-staffed setting in San Francisco for 24/7 skilled nursing or post-hospital rehabilitation.
At a glance
- Certified beds
- 32
- Avg. residents/day
- 30
- Ownership
- For profit - Corporation
- Part of a chain
- Independent
- Continuing care
- No
- CMS provider #
- 555869
Federal quality ratings
From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.
Overall rating
Health inspections
Staffing
Quality measures
Pricing & cost
We publish transparent estimates and verify exact pricing on request. No surprises.
| Level of care | Monthly cost | Source |
|---|---|---|
| Skilled Nursing | $11,600–$17,440/mo (median $14,030) | Local market estimate |
2024–2026 published survey medians, state median adjusted to local San Francisco prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs
Staffing & care
More nursing time per resident — and lower turnover — generally means more attentive care.
- Total nurse hrs / resident / day
- 4.00
- National avg ≈ 3.9
- RN hrs / resident / day
- 0.40
- National avg ≈ 0.75
- Nursing staff turnover
- 13%
- National avg ≈ 52%
Safety & inspection record
Federal inspectors survey nursing homes roughly once a year. Here's the latest on file.
- Health deficiencies (last survey)
- 4
- Federal fines
- 1 ($8,018)
- Total penalties
- 1
- Last standard survey
- 2025-07-31
- Sprinkler system
- Yes
- Resident & family council
- Resident
What inspectors found
The most recent findings from federal health inspections (24 citations on record — showing the latest 8). Every nursing home is inspected roughly once a year; most receive some citations.
2025-07-31Severity E — potential for harmNutrition and Dietary Deficiencies
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
2025-07-31Severity D — potential for harmResident Assessment and Care Planning Deficiencies
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
2025-07-31Severity D — potential for harmAdministration Deficiencies
Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.
2025-07-31Severity B — minimalEnvironmental Deficiencies
Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.
2024-05-08Severity G — actual harmFrom a complaintQuality of Life and Care Deficiencies
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
2024-04-19Severity F — potential for harmNutrition and Dietary Deficiencies
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
2024-04-19Severity F — potential for harmNutrition and Dietary Deficiencies
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
2024-04-19Severity F — potential for harmNutrition and Dietary Deficiencies
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.
Penalty history
Federal fines and Medicare/Medicaid payment denials on record.
| Date | Type | Amount |
|---|---|---|
| 2024-04-19 | Fine | $8,018 |
Services & amenities
- ✓ Full automatic sprinkler system
- ✓ Medicare & Medicaid certified
- ✓ 24-hour licensed nursing
- ✓ On-site rehabilitation therapy
Location
2740 California St, San Francisco, CA
Reviews & reputation
We aggregate ratings across Google, Yelp, and verified families — and link back to every source so you can read more.
Verified family reviews
No verified family reviews yet for Laurel Heights Community Care.
Have a loved one here, or recently toured? Help other families by sharing your experience — we verify every review before it's published.
Talk to an advisor about this communityCommon questions about Laurel Heights Community Care
How much does Laurel Heights Community Care cost?
Laurel Heights Community Care does not publish exact rates. Comparable skilled nursing in the San Francisco, CA area typically runs $11,600–$17,440 per month (median $14,030, based on published survey medians adjusted for local prices). A Haven advisor can confirm current pricing for free.
What is Laurel Heights Community Care's Medicare rating?
Medicare (CMS) rates Laurel Heights Community Care 5 out of 5 stars overall, including 4/5 for health inspections, 4/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.
How is the staffing at Laurel Heights Community Care?
Staff provide about 4.00 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 13% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.
What did inspectors find at Laurel Heights Community Care?
Laurel Heights Community Care has 24 health citations on its recent federal inspection record (last standard survey: 2025-07-31). The full citation-by-citation detail, with severity levels, is published on this page.
Does Laurel Heights Community Care have availability?
Typically 95% full (30 of 32 beds occupied on an average day). Openings here tend to go fast. Availability changes weekly — a Haven advisor can confirm current openings at no cost.
What types of care does Laurel Heights Community Care offer?
Laurel Heights Community Care in San Francisco, CA offers skilled nursing and is licensed for 32 beds.
The best time to decide is before a crisis decides for you
Most families start this search after a fall, a hospital stay, or a caregiver reaching a breaking point — and end up choosing from whatever has a bed open that week. Families who plan even a few weeks ahead get to choose on quality, fit, and price instead of availability alone.
- Move-ins take time: assessments, paperwork, and preparation typically run 2–6 weeks in San Francisco.
- The best communities fill first: top-rated communities often run a waitlist — touring early holds your place in line.
- Touring costs nothing and commits you to nothing — but it turns a future emergency into a calm, informed choice.
Your next steps — this week
- 1Confirm the fitCheck the inspection record and staffing data on this page against your loved one's needs.
- 2Get exact pricing & availabilityRequest current rates for Laurel Heights Community Care — takes one minute, answered same day.
- 3Tour 2–3 communitiesCompare this community against two alternatives. Ask about staff turnover, all-in monthly cost, and care-plan changes.
- 4Hold a spotMost communities hold a residence with a small refundable deposit while you decide.
Data sources:CMS verifiedOfficial website
Last verified 2026-07-06. We refresh inspection data monthly and reviews continuously.
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