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Haven
Skilled NursingCMS verified

Henrico Health & Rehabilitation Center

561 North Airport Drive, Highland Springs, VA 23075 · Henrico County

Not yet ratedCMS overall rating(804) 737-0172
—
Unrated
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates unrated.

A little clarity for your next step

What to know before you visit

Start with the things that matter to your loved one. Use the details below to build your questions, then ask the community what life and care would look like for them.

Reviews reflect individual experiences. Inspection findings describe specific events; missing reports do not mean there were no concerns.

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A closer look at the community

Picture your loved one here

Ask to see a room like the one available, its bathroom, dining spaces, and outdoor areas. On a visit, notice how easy it feels to move around and how staff interact with residents.

Reported historical occupancy87% reported occupancy

Reported average: 104.1 residents per day across 120 certified beds (87% occupancy).

This does not show current vacancies, waitlists, room types or whether the community can meet your care needs. Contact the community to confirm current openings.

Source: CMS Care Compare, reported average daily residents and certified beds. This is not a live availability feed.

Our evaluation

A summary of reported federal nursing-home measures. Review the dates and original records below.

A Highland Springs skilled nursing community awaiting a federal rating

Henrico Health & Rehabilitation Center is a for-profit skilled nursing facility in Highland Springs, VA, with 120 certified beds and an average of about 104 residents per day. It operates as part of the Lifeworks Rehab network.

This community does not yet carry a Medicare overall star rating — often the case for newer facilities or those with a recent ownership change. We recommend requesting its most recent state survey directly.

Staff provide about 3.86 total nurse hours per resident each day (0.58 of them from registered nurses), below the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 49.5%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 13 health deficiencies at its most recent standard survey, and 3 federal fines totaling $260,247 in the recent record. This facility is in the CMS Special Focus Facility program, which targets homes with a history of serious quality problems.

Strengths

  • ✓Full sprinkler system
  • ✓Active resident & family council

Questions for your visit

You do not have to know every answer before you visit. Start with these questions and ask for details specific to your loved one.

Topics noted in the summary

  • Not yet assigned a federal overall star rating
  • Below-average nurse staffing (3.86 hrs/resident/day)
  • 13 deficiencies at last survey
  • $260,247 in federal fines
  • In the CMS Special Focus Facility program
  • Can we review the inspection findings together, including what changed and how any corrections were checked?

    Review the federal care record →
  • What would the full monthly cost be for my loved one, and which care services or one-time charges are extra?

    Review pricing details →
  • How would you assess my loved one’s needs, and what happens if those needs change?

Keep your answers in the tour planner →
Best for: Families considering this community should tour in person, request the latest survey, and weigh it against higher-rated Highland Springs options — our advisors can help you compare.

At a glance

Certified beds
120
Avg. residents/day
104
Ownership
For profit - Limited Liability company
Part of a chain
Lifeworks Rehab
Continuing care
No
CMS provider #
495193

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Not yet rated
Health inspections
Not yet rated
Staffing
Not yet rated
Quality measures
Not yet rated

Pricing & cost

Planning estimates are not a community quote. Ask the community for current rates and an itemized list of required charges.

Level of careMonthly costSource
Skilled Nursing
$7,970–$10,460/mo (modeled range)

2024–2026 published survey medians, state median adjusted to local Richmond prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms.

Local market estimate

Published starting prices and market estimates may exclude additional fees. Request a current, itemized quote for your care needs. How we estimate costs

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Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
3.86
National avg ≈ 3.9
RN hrs / resident / day
0.58
National avg ≈ 0.75
Nursing staff turnover
49.5%
National avg ≈ 52%

Safety & inspection record

Reported federal nursing-home measures. Missing values are not a clean-record finding; check the original source for current information.

⚠️ This community carries a serious CMS flag (Special Focus Facility). We recommend reviewing the full inspection report and raising it directly on any tour.
Health deficiencies (last survey)
13
Federal fines
3 ($260,247)
Total penalties
3
Last standard survey
2026-01-15
Sprinkler system
Yes
Resident & family council
Resident

Requirements cited by inspectors

The most recent findings from federal health inspections (76 citations on record — showing the latest 8). The count is not a count of unique incidents.

Find a detail in these citations

Search the entries displayed here. The original record may contain additional findings.

Showing 8 of 8 citation entries on this page.

2026-01-15F0908Severity F — potential for harmCorrection status not retained; check the original reportEnvironmental Deficiencies

Keep all essential equipment working safely.

2026-01-15F0921Severity F — potential for harmCorrection status not retained; check the original reportEnvironmental Deficiencies

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

2026-01-15F0803Severity E — potential for harmCorrection status not retained; check the original reportNutrition and Dietary Deficiencies

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

2026-01-15F0804Severity E — potential for harmCorrection status not retained; check the original reportNutrition and Dietary Deficiencies

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

2026-01-15F0812Severity E — potential for harmCorrection status not retained; check the original reportNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2026-01-15F0814Severity E — potential for harmCorrection status not retained; check the original reportNutrition and Dietary Deficiencies

Dispose of garbage and refuse properly.

2026-01-15F0849Severity E — potential for harmCorrection status not retained; check the original reportAdministration Deficiencies

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

2026-01-15F0550Severity D — potential for harmCorrection status not retained; check the original reportResident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Penalty history

Federal fines and Medicare/Medicaid payment denials on record.

DateTypeAmount
2025-02-24Fine$132,741
2024-09-06Fine$23,196
2023-10-04Fine$104,310

Services and details to confirm

These topics come from source records and community websites. They do not confirm that a service is currently offered, available, or included in the price.

  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy

Make it specific to your loved one

Ask which services are provided at this location, who provides them, and whether they cost extra. For care or therapy, ask about the assessment required and what happens if needs change.

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Location

561 North Airport Drive, Highland Springs, VA

Reviews & reputation

Reviews, when available, are shown with their source. Review ratings are separate from licensing and inspection records.

Family reviews

No family reviews are available on Haven for Henrico Health & Rehabilitation Center.

Ask the community about speaking with current residents or families. Use your tour planner to record what you learn and questions to follow up on.

Prepare questions for your tour

Common questions about Henrico Health & Rehabilitation Center

How much does Henrico Health & Rehabilitation Center cost?

Henrico Health & Rehabilitation Center has no current published quote for skilled nursing in Haven records. The local market planning estimate is $7,970–$10,460 per month (modeled range). 2024–2026 published survey medians, state median adjusted to local Richmond prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. This is not a community quote. Ask for a current, itemized price.

How is the staffing at Henrico Health & Rehabilitation Center?

Staff provide about 3.86 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 49.5% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Henrico Health & Rehabilitation Center?

Henrico Health & Rehabilitation Center has 76 health citations on its recent federal inspection record (last standard survey: 2026-01-15). The full citation-by-citation detail, with severity levels, is published on this page.

Does Henrico Health & Rehabilitation Center have availability?

Reported average: 104.1 residents per day across 120 certified beds (87% occupancy). These historical figures do not establish current availability. Contact the community to confirm openings, room types and admission requirements.

What types of care does Henrico Health & Rehabilitation Center offer?

Henrico Health & Rehabilitation Center in Highland Springs, VA offers skilled nursing and is licensed for 120 beds.

Prepare a care shortlist in Richmond

Compare care fit, costs and admission requirements before a move. Timelines and openings vary by community.

  • Ask which assessments and documents are required before admission.
  • Confirm current openings, waitlist procedures and whether touring reserves anything.
  • Request an itemized written quote and review deposit and cancellation terms.

Your next steps

  1. 1
    Confirm the fit
    Review licensing records, reported services and available inspection information against the person's care needs.
  2. 2
    Get a written quote
    Contact Henrico Health & Rehabilitation Center directly for current rates, care charges, openings and admission requirements.
  3. 3
    Tour and compare
    Use the same questions at each community. Ask about staffing, daily routines, total costs and changes in care needs.
  4. 4
    Review terms before paying
    Ask for written deposit, refund, cancellation and move-in terms. Confirm what any payment reserves.
Data sources:CMS verified

Haven record updated 2026-08-24. We show imported source information. This date does not establish when a license was last checked.

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