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Haven
Skilled NursingCMS verified

Hale Makua - Wailuku

1540 Lower Main Street, Wailuku, HI 96793 · Maui County

Hale Makua Health Services is a Maui based non-profit that improves the well-being of those in its care through compassionate personalized health services.

5.0CMS overall rating(808) 243-1722Visit website ↗
100
Exceptional
Haven Scout Score
Our composite of CMS ratings, staffing, and safety. This community rates exceptional.

A little clarity for your next step

What to know before you visit

Start with the things that matter to your loved one. Use the details below to build your questions, then ask the community what life and care would look like for them.

Reviews reflect individual experiences. Inspection findings describe specific events; missing reports do not mean there were no concerns.

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Hale Makua - Wailuku, photo 1 of 61 / 6

A closer look at the community

Photo 1 · facility website. Photos may not reflect current rooms or services.

Picture your loved one here

Ask to see a room like the one available, its bathroom, dining spaces, and outdoor areas. On a visit, notice how easy it feels to move around and how staff interact with residents.

Reported historical occupancy82% reported occupancy

Reported average: 74 residents per day across 90 certified beds (82% occupancy).

This does not show current vacancies, waitlists, room types or whether the community can meet your care needs. Contact the community to confirm current openings.

Source: CMS Care Compare, reported average daily residents and certified beds. This is not a live availability feed.

Our evaluation

A summary of reported federal nursing-home measures. Review the dates and original records below.

One of Wailuku's top-rated skilled nursing communities

Hale Makua - Wailuku is a non-profit skilled nursing facility in Wailuku, HI, with 90 certified beds and an average of about 74 residents per day.

Medicare rates it 5 out of 5 stars overall — above the national average of about 3 stars. Component ratings: 5/5 on health inspections, 5/5 on staffing, 5/5 on quality measures.

Staff provide about 4.61 total nurse hours per resident each day (1.36 of them from registered nurses), above the national benchmark of roughly 3.9 hours. Annual nursing-staff turnover is about 23.8%, better than the ~52% national average — a sign of staffing stability. On the safety record, CMS notes 3 health deficiencies at its most recent standard survey.

Strengths

  • 5-star overall CMS rating
  • Strong health-inspection rating
  • Above-average nurse staffing (4.61 hrs/resident/day)
  • Low staff turnover (continuity of care)
  • No federal fines on record
  • Full sprinkler system

Questions for your visit

You do not have to know every answer before you visit. Start with these questions and ask for details specific to your loved one.

  • Can we review the inspection findings together, including what changed and how any corrections were checked?

    Review the federal care record
  • Could we speak with current residents or families about daily life and how concerns are handled?

    Read the review sources
  • What would the full monthly cost be for my loved one, and which care services or one-time charges are extra?

    Review pricing details
  • How would you assess my loved one’s needs, and what happens if those needs change?

Keep your answers in the tour planner →
Best for: Families who want a highly rated, well-staffed setting in Wailuku for 24/7 skilled nursing or post-hospital rehabilitation.

At a glance

Certified beds
90
Avg. residents/day
74
Ownership
Non profit - Corporation
Part of a chain
Not reported
Continuing care
No
CMS provider #
125056

Federal quality ratings

From the U.S. Centers for Medicare & Medicaid Services (CMS), on a 1–5 star scale.

Overall rating
Health inspections
Staffing
Quality measures

Pricing & cost

Planning estimates are not a community quote. Ask the community for current rates and an itemized list of required charges.

Level of careMonthly costSource
Skilled Nursing$14,260–$17,910/mo (median $15,650)Local market estimate

2024–2026 published survey medians, state median adjusted to local Kahului prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. How we estimate costs

Request exact pricing for Hale Makua - Wailuku

Staffing & care

More nursing time per resident — and lower turnover — generally means more attentive care.

Total nurse hrs / resident / day
4.61
National avg ≈ 3.9
RN hrs / resident / day
1.36
National avg ≈ 0.75
Nursing staff turnover
23.8%
National avg ≈ 52%

Safety & inspection record

Reported federal nursing-home measures. Missing values are not a clean-record finding; check the original source for current information.

Health deficiencies (last survey)
3
Federal fines
0 reported
Total penalties
0
Last standard survey
2026-01-30
Sprinkler system
Yes
Resident & family council
Resident

Requirements cited by inspectors

The most recent findings from federal health inspections (17 citations on record — showing the latest 8). The count is not a count of unique incidents.

Find a detail in these citations

Search the entries displayed here. The original record may contain additional findings.

Showing 8 of 8 citation entries on this page.

2026-01-30F0628Severity D — potential for harmCorrection status not retained; check the original reportResident Rights Deficiencies

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

2026-01-30F0656Severity D — potential for harmCorrection status not retained; check the original reportResident Assessment and Care Planning Deficiencies

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

2026-01-30F0698Severity D — potential for harmCorrection status not retained; check the original reportQuality of Life and Care Deficiencies

Provide safe, appropriate dialysis care/services for a resident who requires such services.

2024-11-15F0812Severity F — potential for harmCorrection status not retained; check the original reportNutrition and Dietary Deficiencies

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

2024-11-15F0925Severity F — potential for harmCorrection status not retained; check the original reportEnvironmental Deficiencies

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

2024-11-15F0550Severity D — potential for harmCorrection status not retained; check the original reportResident Rights Deficiencies

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

2024-11-15F0689Severity D — potential for harmCorrection status not retained; check the original reportQuality of Life and Care Deficiencies

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

2024-11-15F0880Severity D — potential for harmCorrection status not retained; check the original reportInfection Control Deficiencies

Provide and implement an infection prevention and control program.

Severity uses the CMS scope/severity scale: D–F = potential for harm, G–I = actual harm, J–L = immediate jeopardy. Source: CMS Care Compare health citations; data as of the latest federal release. Discuss any finding directly with the community on a tour.

Services and details to confirm

These topics come from imported directory details and website mentions. They do not confirm that a service is currently offered, available, or included in the price.

  • Full automatic sprinkler system
  • Medicare & Medicaid certified
  • 24-hour licensed nursing
  • On-site rehabilitation therapy
  • Respite / short-term stays
  • Studio apartments

Make it specific to your loved one

Ask which services are provided at this location, who provides them, and whether they cost extra. For care or therapy, ask about the assessment required and what happens if needs change.

Keep questions in your visit plan →

Location

1540 Lower Main Street, Wailuku, HI

  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours
  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours

Reviews & reputation

Reviews, when available, are shown with their source. Review ratings are separate from licensing and inspection records.

Family reviews

No family reviews are available on Haven for Hale Makua - Wailuku.

Ask the community about speaking with current residents or families. Use your tour planner to record what you learn and questions to follow up on.

Prepare questions for your tour

Common questions about Hale Makua - Wailuku

How much does Hale Makua - Wailuku cost?

Hale Makua - Wailuku has no current published quote for skilled nursing in Haven records. The local market planning estimate is $14,260–$17,910 per month (median $15,650). 2024–2026 published survey medians, state median adjusted to local Kahului prices (BEA regional price parities). Request a quote for exact pricing. Range spans semi-private to private rooms. This is not a community quote. Ask for a current, itemized price.

What is Hale Makua - Wailuku's Medicare rating?

Medicare (CMS) rates Hale Makua - Wailuku 5 out of 5 stars overall, including 5/5 for health inspections, 5/5 for staffing, 5/5 for quality measures. The national average is about 3 stars.

How is the staffing at Hale Makua - Wailuku?

Staff provide about 4.61 total nurse hours per resident per day (national benchmark ≈ 3.9), and annual nursing-staff turnover is about 23.8% (national average ≈ 52%). These figures are reported to the federal government and updated regularly.

What did inspectors find at Hale Makua - Wailuku?

Hale Makua - Wailuku has 17 health citations on its recent federal inspection record (last standard survey: 2026-01-30). The full citation-by-citation detail, with severity levels, is published on this page.

Does Hale Makua - Wailuku have availability?

Reported average: 74 residents per day across 90 certified beds (82% occupancy). These historical figures do not establish current availability. Contact the community to confirm openings, room types and admission requirements.

What types of care does Hale Makua - Wailuku offer?

Hale Makua - Wailuku in Wailuku, HI offers skilled nursing and is licensed for 90 beds.

Prepare a care shortlist in Kahului

Compare care fit, costs and admission requirements before a move. Timelines and openings vary by community.

  • Ask which assessments and documents are required before admission.
  • Confirm current openings, waitlist procedures and whether touring reserves anything.
  • Request an itemized written quote and review deposit and cancellation terms.

Your next steps

  1. 1
    Confirm the fit
    Review licensing records, reported services and available inspection information against the person's care needs.
  2. 2
    Get a written quote
    Contact Hale Makua - Wailuku directly for current rates, care charges, openings and admission requirements.
  3. 3
    Tour and compare
    Use the same questions at each community. Ask about staffing, daily routines, total costs and changes in care needs.
  4. 4
    Review terms before paying
    Ask for written deposit, refund, cancellation and move-in terms. Confirm what any payment reserves.
Data sources:CMS verifiedGoogleOfficial website

Haven record updated 2026-08-24. We show imported source information. This date does not establish when a license was last checked.

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